Julieta J.

I took my mom here for a pedicure & let's just say I'll never be coming back. Both guys who attended our services didn't to their job correctly , both me & my mom had to tell them to cut on the sides , trim more & still when I got home I had to cut the lengths & ingrowns nails my self smh , I should've never tipped since I also noticed they didn't even paint our gel toes probably or cut our cuticles ‍

I decided to go in today to get my college graduation nails done. I started my session with Kelly. I showed her the design I wanted and I want to emphasize that she said she was able to do them, and we got to work. The first plastic set of nails she put on, I made the mistake of telling her they were too long. Which she corrected. She did the length she said she thought was best and I rolled with it because I decided to trust her. She did the base which was a neutral beige which I don't usually do unless I have a design over it, and whenever it was time to draw the design she started pulling some stickers out? I was confused because I've gotten nail art done here before, and the picture I showed her had nail art, so i was confused as to why she was doing that. She also never asked me if I wanted stickers, and she never asked me if I wanted art. I asked her if she was able to draw them instead, she said they didn't have the right things for that art style, so I told her that was fine, I just wanted the shape of the flower. She said that wasn't possible at all. I started getting frustrated because she never said this in the beginning. Had she said that, I would've told her "thank you for your time", gotten up, and left before she could touch my nails. However she didn't. I kept scrolling through Pinterest trying to find the right nails for me and for my graduation pictures. I couldn't find a single one because the color was already applied, and the nails were already shaped. It would've been a total waste of her time! I was so frustrated and it never once crossed my mind to tell her to just take them off and I'll pay for a soak off instead. I really wish I did now, but I didn't want to seem like a Karen. Instead I chose some mediocre butterflies (which are falling off btw, this is why I don't do stickers) and called it a day. I was mid tearing up, almost crying because I'm going to have to contact my photographer and tell him to push the dates back for my graduation pictures until I can find an actual nail tech and spend even more money. Leaving, I was crying and my boyfriend tried to make it better by asking the manager to find a compromise. The manager tried to explain to him how a service works. We both work in the service industry, so we're very aware of how it works. He said I "had time to say no" which I was never offered any way to take them off, I was never offered an out. Just a "when you figure out the design you can come back." I don't live near here. I am just so loyal to this place because I've been coming here for 6 years now. To the point where driving an hour is okay. She never even suggested any kind of discount. I know that's not something you usually do, but I was so incredibly upset because these are the most important nails of my life next to my future wedding. Which was why I was so stressed out and frustrated. I am so disappointed in how this experience turned out that I might never come back, which is so sad because I usually enjoy the service. So thank you Kelly, for ruining this experience for me and for having me push back some very important events, and for not offering me much to the honest. Anyone reading this, thank you for staying. I know this review is long so I appreciate it. Below I will show the pictures of what I wanted vs what I got.

Autumn P.

Love it here! Found this nail shop years ago and haven't gone anywhere else since John always does an amazing job on my nails lol and I give him some challenges sometimes but it always comes out perfect! 10/10

Laci S.

ALL my nails are GONE after ONLY 5 DAYS. look, i've only left 2 other reviews in my 23 years of life & one wasn't even for me it was for a friend & the other was for a tattoo shop who did a memorial tattoo with ashes. i NEVER do this, that's how HORRIBLE, UPSET, & just simply feel i WASTED $54, ON TOP OF THAT I TIPPED $5 went in ( called before hand & they accept walk ins ) i just wanted a pretty simple acrylic set !! they told me it would be a bit of a wait until a chair opened which i had no issue with. everything felt like a nice setting, the people were nice, HOWEVER the male nail tech i had didn't pay much attention to me. he engaged in NO conversation. i sat in silence almost the whole entire time. i noticed his area was a bit dirty, he got dust & powder ALL over my face & clothes, & the glue he used on my nails was almost completely dried out & had no lid on it. however i went through, trusted the process, cured them & everything. when he first did my set, i thought they looked great minus a line that was a bit messed up, but they were cute. AFTER 2 DAYS they started popping straight off. kind of like i was wearing press ons or a diy nail kit. on the 5th day of me having my nails THEYRE COMPLETELY GONE. POPPED COMPLETELY OFF. it's day 6 now & i am DEVASTATED. i'll post pics below of the process through the 5 days. ( LET ME BE CLEAR : i don't have the longest or prettiest nails, but i've had my nails done PLENTY & NEVER had a nail just pop off after a couple days. having a nail break ? yea of course, but these just popped right off like they were never even glued down. ALL PICS ARE PICS THROUGH THE 5 DAYS THEY CAME OFF )

Aaliyah W.

So I finally came to Avalon after searching high & low for a new nail salon. Based upon previous reviews, I knew to get there early before they got super busy. So I came in on a Friday morning around 9:50am, note they opened at 9:30am & they were already packed. Luckily, I only waited maybe 5 minutes and one of the owners (the wife) had me sit down & I provided a picture of the nails I wanted. Mainly stating the shape & nail color minus the designs. She stated they didn't have the exact color I wanted but two close options. The one I ended up selecting is probably one of best nail colors I have ever had. The best part about having her do my nails was that I never had to ask her to fix anything. She created the perfect shape with a smooth application of powder. Plus she was quick so that was plus but it wasn't a rushed job by all means. I'll say this again as I've said it before, if at any time during your service you aren't satisfied SPEAK UP! I'm tired of seeing people complain AFTER the fact leaving bad reviews. You get what you pay for so speak up until someone fixes your nails the way you like. If they can't do what you want then leave & don't have them waste their time doing something you clearly don't like. Business is business so handle things accordingly at the time of service -- it's your money being spent. My only downside was that they didn't offer any refreshments. I understand that I may look a bit young to be drinking alcohol but even a bottle of water would've sufficed. I knew they provided drinks because I seen others sippin' away but I guess it wasn't quite on their mind. I mainly care about quality nail service so I can live without a cup of wine lol. Lastly, anytime I'm back in Dallas I'll be sure to stop by Avalon Nails -- I should've been coming here years ago!

Ladies are always nice, talkative, and do a nice job on my nails. They are well educated and know how to do all the trends.

The service is really good. I get my nails done by Kelly and she's really good and really nice. Kelly always does a good job and is very considerate about what you want. Highly recommend this place has good nail techs and good vibe. 10/10

Audrey M.

visiting from los angeles & needed my nails done for the week! discovered avalon nails here on yelp & the reviews were definitely helpful, glad i gave them a chance. im very picky with getting my nails done, no one ever gets my requested shape correct -- but LINDA IS AMAZING!!! she did my nails perfect, just how i like them! i would highly recommend this nail shop as the entire staff is also very friendly & welcoming!!! & il definitely be back, when in town! thank you linda! :)

T T.

I have been coming to Avalon Nails for a few years, on and off. I'm a dude, I like to run ‍. So, often times my feet are in need of a pro-touch pedicure treatment. That's the only thing I come here for and their service techs do great work. The management is great, too. I recommend this place. Thanks a lot! ‍