I lived in Avalon La Jolla Colony for about 5 years and generally loved it. This rental property seems to be one of the best in the La Jolla Colony with well maintained commumity and units. The service requests were always answered promptly and Horacio had always been friendly and helpful. I wish he also takes of my current home lol. Angie and Daniel were always responsive and helpful, too. I take one star off because my unit, although on top floor, could hear mild noise from my downstairs neighbors. TV sound and sometimes snoring. There was a particular several months during which my sleep was affected because of the snoring. Luckily the dude moved away. I complained a few times but Avalon could not do much, which is sort of understandable. I wish the sound barrier could be better in the buildings though. Another thing I did not like was the loud noise of grass maintenance every Thur, but that depends on the unit and window directions, may not apply to all tenants. Overall I liked the experience of living there, and hope the best for everyone there. read more

I was a big fan of the Avalon properties but living here has been a joke. They don't care about your service requests. The same damaged screen door was replaced 3 times and still kept coming off Literally every drain in my overpriced one bedroom has been clogged for almost a week and I can't get a call back . For $3400 a month there isn't even air conditioning or central heat. And good luck if you work nights because they cut the lawn every day so no chance of sleeping . They cut the grass EVERY day starting from 08:30. Glad to never set foot there again. This is an eighties dump without any luxury amenities. You can live right next door for $1500 cheaper so keep looking . read more

Property is nice but the pricing, the way they handle deposits/move out costs, and the maintenance crew are not worth living here. The pricing is very expensive given the small square footage of 1 bedrooms. There are many other places (Alina La Jolla, Westwood, La Jolla blue) that provide more square footage for the price (especially if you get discounted rent deals). As other reviews have mentioned, once you move out Avalon will undoubtedly take your entire deposit and likely up-charge you even more. I had cleaners come regularly and left my apartment in very good condition. Avalon charged me $500 for 1 set of new blinds... absurd. It feels as if they were trying to find any minuscule thing they could in order to get as much money as possible. Now they are leaving voicemails saying I owe hundreds more to them. I've been battling with Avalon and disputing these extra charges that were never mentioned in the lease or move-out agreement. Very disappointed in the greed and deceptiveness of Avalon. It's just bad form on their part. Lastly, Horacio was a terrible maintenance man. He was constantly late and sometimes simply a no-show to my scheduled maintenance appointments (which I had taken time off work to be home for). He is disrespectful of residents time, lacks integrity, and does consistently poor work. Many times he would come to fix the same issue (ex. seal on front door) 2-3 times because the first time would be such poor handiwork it would come off/break within a day. No, I would never recommend living here to anyone. Save yourself the hassle. Plenty of other better options. read more

Avalon La Jolla has been amazing we've been here for about almost three months now and really enjoy living here in the community. I want to thank Angie Kemp , Alex and all the maintenance crew, and the landscaping crew your truly appreciate! I definitely would recommend these apartments!! read more

Cannot say enough about how bad it is when Horatio and Dimitrio are not here! so glad Dimitrio is back from vacation! so glad that Horatio is feeling better! I missed the quality of service you both provide! read more

Wow, anyone who rates this place less than 5 stars is just trying to hide a secret gem and doesn't want you to know they beauty of this place! I lived here for one year and I keep watching the website, hoping the rent will go back to $2050, which it was when I left in 2021. Now it's outrageous (not their fault, call it inflation). Bar none, this is the most beautiful rental property in the entire La Jolla Colony. It's safe, the staff is great, the maintenance is day of, or next day, or immediate, depending on your needs. It's clean, it's just outrageously beautiful. Zero crime, zero car break ins, zero thefts. The dog park is legit. There are people who have lived in this area for years and years who travel to this dog park and they take care of it. Even on top of the daily general maintenance that comes through to restock waste bags and empty the trash. I never saw a day that this area wasn't being maintained by someone. It's lush, it's beautiful. It's safe. I lived on the first floor in building 2, and yes, I heard my neighbor above, but only when they were home. That's just apartment living, hearing them just meant there was life happening! I used to sit on my patio and read books while doing my laundry. The sun shining on my face and the birds chirping away. Laundry in unit! The pool was always open, always clean, always blue and beautiful. Great way to cool off during your work from home lunch break. I never had a package stolen from here, I also never had to worry about sleeping with my patio doors wide open in the heat (there's no central AC), because I felt safe. This a wonderfully maintained property in the crème de La crème of it all. If you value outdoor life, but just want to step outside your door to experience it, then this is it. Unless you have millions to live Beach front, them you are not even reading this! One day, when rent isn't $3,000+, and it's back to $2,000, I will be back. Whoever you are that moves here, you are so lucky, you don't even know it. Within 5 miles: whatever you could possibly imagine. Literally. What I would give to move back here and do it all over again. When my rent was only $2000, for 680 sq feet. read more

Me, my husband and dog have been living here since mid 2020 and I have to say I really enjoyed living here.  Not only is the management amazing and on point but the maintenance team goes above and beyond.  I've had to call in the middle of the night,  during the day somtines for little things and no matter what time it is they are there to help and assist. Once I put in a service call I get a call either the same day or the next.  I really have to say the maintenance team really love what they do because you can see in how they interact with us and how well the grounds are kept. Actions speak louder then words!  I read more

My husband and I lived here for 2 years and we had an overall good experience. The pros: apartment layout and finishings are great, amenities are nice (although temporarily closed due to pandemic), office and maintenance staff are super responsive/helpful/friendly, community is super dog friendly (there are at least 3 pet waste stations around the community), location is super convenient, ample parking, fun community events once-ish a quarter, and fiber internet (AT&T). The cons: office hours are fairly limited relative to other communities in the area, walls/floors/ceilings are pretty thin, some neighbors struggle with pet waste disposal, and our rent went up every year. Although everyone who works in the office has been great (in my experience), I did notice that there is regular staff turnover. We moved out during a pandemic, so we were denied the opportunity for a move-out inspection and a "clean-sweep" service fee was deducted from our security deposit. I understand the situation, but was disappointed by the lack of communication (we were only informed that there were no inspections at the time). If we were going to be charged for a service that we declined, it would've been nice to know in advance so that we wouldn't have spent hours cleaning the apartment after moving out. read more

Before I list the problems, I want to say that the staff and the maintenance people are the nicest. Although there is a high turnover, I can't be more thankful especially to maintenance for their passion and diligence With that said, there is no way I can recommend this place to anyone I know, friends, loved ones and/or anyone that asks. The location is beyond perfect, but the building structure is unfortunately unsafe, as well as security in the area. To begin, the inside of our walls were bubbling and changing colors. When the siding was finally removed, the entire wall was covered in mold. And I am not exaggerating. Luckily the maintenance team took care of it as soon as they got the siding many weeks later. However, the window sills continued to grow mold periodically because of the poor venting in the bathroom. We were advised to keep the windows open after showering so that does not come back as often. It didn't matter because the rails had mold constantly. Also, the pipes broke somewhere and we had sewage overflow in the bathtub, toilet and sink. This is not the maintenance peoples fault because the company they hired pulled out the bristled wire so fast when unplugging the toilet that is splashed everywhere. Furthermore, the carpets had flea eggs in them that sprouted in the spring, and the withered caulking around the windows and spaces under the door allowed spiders and other ungodly creatures to enter our home. We constantly sprayed the outside of our apartment because the pesticide used by the community was not working. Our cars were vandalized and my husbands motorcycle was attempted to be stolen twice. No, this is not Avalons fault but they only have two cameras at the entrances of then garage. No one got back to us after supposedly looking at the cameras and there was no need to file a police report. Besides, we got an email one time saying that other residents' cars were vandalized and some bikes were stolen at some point. The windows are paper thin and the screens can be knocked off with a pinkie. They are not the right size actually. So we eventually got too nervous to stay. Finally, there is a draft because of all the unsealed spaces and worn caulking. If you turn that space heater on, you will be throwing away over 300 dollars a month for temporary heating. It is unfortunate. At the end of the day, I will still commend the maintenance staff who don't have the resources for their incredible service, but they can't help the major problems many residents face. We would have stayed if we were not having security issues, structural issues, or safety issues. read more

I love this apartment, this is probably one of the best complexes I have ever stayed in. I've been in various complexes in Mira Mesa, La Jolla, North Park and Downtown. And I have to say that this holds the most value. Albeit it is more expensive than average rent all over San Diego, for a little bit more (few hundred) you get all of these nice amenities. PROS: - SUPER dog friendly. Theres a dog park right across the street. A nice park and trail right next to apartment. Half of your neighbors have dogs. They even have a room where you can groom your dog, wash, dry etc I've never seen that before at an apartment. - Modern not old apartments - Friendly staff - Neighbors are clean and not too loud - Super nice pool area and gym - Easy access to freeway - Guests can park on the street CONS: - Right next to freeway so can be noisy. For me personally I don't mind, its not THAT loud if you close your windows. - A bit on pricey side : If you work in the area and want to live in a clean,modern, dog friendly apartment- then look no further. Overall I would recommend anyone to live here. I like it so much more than Avana (next door). read more

We've lived at Avalon the past 2.5 years and really loved it. One of the best things about Avalon in their maintenance team and more specifically, Junior. He answers maintenance requests the next day and sometimes the same day. He is professional, friendly and sees every request through to the finish. We love the amenities and the park next to use. Everything is clean and well maintained. Unfortunately, they don't offer flexible rent and rent goes up every year. When we asked for month to month or 6-month lease, their only options were 13, 14 and 15 month leases (we had previously been at 12 month for the past 2 years). This was disappointing. read more

I've just moved in this month, so haven't any experience with maintenance staff but see they are excellent from other reviews. The office staff, Angie and Chris have been most friendly and helpful. I am so impressed by the grounds, maintained beautifully. It's a lovely location, next to a beautiful park. Very dog friendly, with a dog spa I am eager to try out for my fur baby. I don't swim but enjoy seeing the pool and firepit and other amenities. The apartment itself is well appointed. So glad the walls aren't white like so many places!! The appliances are modern too. Neighbors I've talked with here are very happy living here, as I know I shall be too. read more

Constant construction and noise. Maintenance crew always needs to enter my apartment when I'm not home. Was promised by staff that this place would be quiet but they failed to mention that for the next 6 months I would have to tolerate massive construction all around me. Can't hold staff accountable for this because leasing personnel that were around all have quit. I moved into my fully renovated apartment with new paint, new carpet & floors, all new appliances, brand kitchen in January 2016. Since moving in the maintenance crew has needed to enter my apartment almost every month since January for reasons like; check serial number of refrigerator, check shower heads to make sure they are the right ones, to check washer/dryer to make sure they are the right ones. I've come home several times to construction that prevented me from entering my home. Debris from construction is often on the walkways or on stairs. Often I receive notification about these things with less than 24 hours notice and one particular time they entered my apartment for an "annual inspection" just 2 months after moving in without any notification which is totally illegal. I only knew that someone entered my apartment because when I came home the staff opened all of my window blinds, left lights on, and forgot to close my patio door. No peace, no privacy, and constant violations of my renters rights. read more

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We have lived at Avalon for a year and a half now, and while things have been rocky at times it is an overall okay place to live. Pros: Location is great! Next to a gorgeous park, and close to a shopping center with Vons. Pool area is nice, and not really ever crowded. Great for BBQ's in the summer. All of the staff are incredibly nice, and if they can't fix a problem for you its usually because its out of their control. Maintenance responds quickly. Gym has all new equipment, and is never in use. Cons: The landscaper is on site everyday M-F from 8am-5pm, and walks around with his gas blower running for hours each day, always starting right at 9am, even on holidays! You will never sleep in with this guy around. The laundry room is small, only 6 W/D, and residents will leave their clothes in them for days so you can't always use them when you need to. The W/D themselves are old, and smell so gross, hate that we have to wash our clothes in them. The will do a pretty steep increase on rent for your renewal, and it already is not a very cost friendly place to start. All in all, I really have only enjoyed living here because of the location to everything else I use. The apartments are just really old, and you pay way too much for them. read more

Avalon La Jolla Colony - Outside my window - Apartments Near Me - San Diego, California

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We absolutely love living at Avalon! It's like a resort! Very doggie friendly! Even has a doggie spa! read more

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I have lived at Avalon (previously Archstone) La Jolla Colony for the last eight months. I see many negative reviews and quite fairly, each experience is unique. It has also changed management a couple of years ago, so the reviews from before then would probably not apply now. Pros: 1. Office and Maintenance Staff: As with the other reviewers, I would give them 5/5 stars. Nadia, Abigail, Kara, Ashley - Office Staff - and Arturo, Hector, Esau - Maintenance staff - are very friendly. They are also excellent to work with. I have had just one minor maintenance question, and Hector was over in less than half an hour after I raised the request. They give off a feeling that they really enjoy what they do and that rubs off on the quality of their work. 2. Move-in: I had been on a lookout for a 1BR apartment for over 3 weeks, when a colleague suggested this place. I set up an appointment (and re-scheduled it due to timing conflicts - very quickly acknowledged and accepted) with the office. Nadia was the consultant I worked with and she was very knowledgeable and professional. After finalizing the lease, she went ahead set up the SDGE and rental insurance for me. I was also given a quick tour around the complex and its amenities. On the day of the actual move-in, Abigail and Hector gave me a quick walk around the complex, and went over the apartment features. 3. Location: Very close to UTC. Adjacent to two parks (one a dedicated dog park, and another a huge park). A 5 minute walk through the park and you are at a shopping complex, which has Vons, Starbucks, a pizzeria, UPS store, etc. Bus stop is also within a 5 minute walk. 5 minutes from the I-5 and the I-805. Ralphs, BestBuy, Trader Joes in another complex five minutes drive away 4. Apartment: The apartment itself is very nice. Lots of sunlight, cross-ventilation and minimum noise from outside (though sometimes, noise does seep through the ceiling from the floor upstairs). Includes electric heaters with thermostats in each room, but no air-conditioning. 5. Package pickup: Since I am not home most days, it is great to have someone in the office receive packages for me. They send out email notices (and reminders) to me to pick the packages up from the office or make other arrangements. At the office, I am always and immediately greeted by a smiling friendly face. 6. Regular Maintenance: The maintenance group regularly checks up on the apartment (they do issue a 2 day notice of entry). 7. Complex: The apartment complex itself is very well maintained. Dogs are allowed here, but there is no dog-poop or any other garbage for that matter lying around. The swimming pool, its surrounding lounge area, the small spa pool and the small workout room are kept clean. There are a couple of barbeque grills for common use. There is free WiFi in and around the office area. There is also a conference area which can be reserved. 8. Parking: Huge covered and gated parking area apart from the spots available next to the buildings. I have always found parking spots. Best of all, both options (uncovered/covered) are included in the rent. Guest parking passes are free and instantly approved. 9. Regular meet-n-greets: The staff regularly arranges for and provides lunch-barbecues, breakfast-bagels, etc. Cons: 1. No washer/dryer in my apartment, but this is not a deal-killer. The common laundry room has enough machines and I have never had to wait for one. 2. No air-conditioning in the apartment. 3. The covered garbage bins sometimes overflow (I assume someone just moved out and thrashed a lot of their stuff). But, the next day, maintenance got a power washer and cleaned up the area. To everyone who has read negative reviews about this place, I would recommend visiting the on-site office during office hours and see for themselves. read more

Avalon La Jolla Colony - Swimming pool area near the office - Apartments Near Me - San Diego, California

I didn't even rent here due to the lack of friendliness and customer service form the leasing staff. I made a lunch appointment and met up with a guy, can't remember his name, dark hair, tall. Right off the bat, he didn't seem eager to show me the apartment, barely sounding interested in showing me as if he was making a judgement call on my ability to rent there or live there. Barely offering any words on the unit, I had to prompt him on features, etc. He just stood there and it continuously felt like those awkward silence moments. I expect if I've taken the time out of my day to tour a place and be serious, about paying rent that there would be a little more "sales" and "customer service". I went next door to Avana, and they were much more friendly. I decided to rent with neither of the two after reading reviews. smh. read more

This place is a very dog friendly community. There are nice walking paths/park right next to the community, as well as a dog park across the street. There are even little poop bag dispensers in the complex, as well as a pet spa! My pup is very happy here. read more

It was so great working with the team at Avalon La Jolla Colony on Saturday while serving Ice Cream to their residents! They worked with us to practice safe social distancing by having people stationed 6' apart while in line, they encouraged everyone to wear facial coverings, and everything was organized and ran so smoothly! Not only do they value their residents by thanking them for staying home and doing their part, they are supporting small local businesses like us here at Sweet Treats! I couldn't be more impressed with the management team, specifically Natasha. Thank you for having us be a part of your special event and hope to work with you again in the future! read more

Avalon La Jolla Colony - Ice Cream social distancing style! - Apartments Near Me - San Diego, California

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I have been a resident at Avalon La Jolla Colony for 15-months and I love it! :-) The property is beautiful, very well manicured, and includes state of the art amenities, a beautiful pool area, and a great gym. The management and maintenance staff rock! They are very caring and supportive of the resident's needs. The surrounding community and the fit park are great too. I use it daily and have met some of the nicest people in our community. If you are looking for a great place to call home, I definitely recommend Avalon La Jolla Colony as a great choice. Be well, read more

While I agree that Arturo, Victor and Abbie rock, a lot of the staff lacks much to be desired in the department of customer service and basic human decency (please try smiling every once in a while). Also, be sure to carefully read all of the paperwork prior to moving in -- they're 10x more sneaky than most apartments' contracts and designed to ensure you won't see a dime of your deposit (and beyond). Much like everyone else has stated, there's constant construction and noise practically 24/7. The sounds of the highway will haunt you wherever you go. The park and gym ARE pretty nice, but I'm certainly looking forward to moving to greener pastures. read more

I've been meaning to write up on ALJC for a loooong time. This 2-star cumulative over a grand total of three reviews is pretty much proof of what people already know: most people reviewing their apartment complexes do it so they can bitch and moan in a passive aggressive fashion. I lived at Archstone by myself in a one-bedroom unit for over a year before getting married last summer. I'm pretty easygoing and don't expect too much from my apartment complex other than a nice, quiet place to live with a professional, responsive office staff. I kept to myself generally and didn't ask much from the staff other than to give me my packages, please :) Also, I was a first-year medical student and spent the majority of my time studying...at home. Sooooo...here are some impartial comments I have after reading the other reviews and the anti-Archstone website that looks like it's been taken down: - You can hear and smell the grass being cut from 8-3 every Monday-Thursday? Hmmm...I call bullshit. In fact I remember reading this review for the first time on a Tuesday at 1 pm...from my living room. And it was silent! I had to rack my brain to try and think of a single time that anyone's lawnmowing had disturbed me. I also couldn't even remember HEARING lawnmowers. Granted, I'm sure they were there, hence the beautiful grass, but they were definitely not loud enough to bug me. Perhaps that statement applies to people who live in different parts of the complex? In any case...not true for me. - Bugs and mold all over the apartment? Again, I'm confused. Sure, I saw maybe three silverfish total in over a year, but that was it. No spiders. No mold. Maybe because I lived on the second floor? Or maybe because I normally clean my apartment. Not sure. - I had no problems with management or maintenance. Whenever I put in a service request, the staff was quick to respond. I had ONE instance when they didn't call me back to schedule an appointment when they said they would...and you know what I did? I called them to remind them...and they sent someone immediately. No fuss, no grudge, no big deal. - A few pros: The dog park across the street and the huge green park next to the complex are amazing. The grounds are well-kept and beautiful. And you can't complain about having a pool and hot tub. Also, one of my favorite things about Archstone is the fact that you can see exactly which units (down to the apartment number) are available in real time via their website...and you can start your lease on any day of the month and your rent will be prorated. Even cooler is the fact that you can get approved and get your lease going online too...I secured my apartment online from LA one weekend before I moved to SD. - Cons: The parking spots are definitely a tight squeeze, that's for sure. Also, I did get solicitors occasionally, but it wasn't that often...and I wouldn't consider that the apartment's fault unless I lived in a gated community. And finally, for my 13th month, I did have a much higher rent since I was renewing for such a short period of time (longer lease = cheaper rent). However, it was prorated for the twenty-two days I was staying there, which was appreciated. I encourage everyone to review apartment complexes!! Otherwise you end up with very few reviews and mostly crappy ones. This place may not have been perfect, but it kept me comfortable and happy for a year. Period! read more

Pro: Great Views of the park Con: Very noisy gardening. You'll never sleep in. Big Con: You will not get your deposit back / you may owe more The one thing I am not happy about and the reason why I'm writing this review is to warn you that you will not get your deposit back. We were there for three months, and after losing a roommate we broke the lease and moved to a cheaper apartment. We had a $500 pet deposit and a $99 deposit on the apartment. We had the carpets professionally cleaned before we moved out and we didn't paint or damage the walls. After hearing nothing from them for over a month, we get called saying we owe them more money. They took out the prorated rent for the extra week we were there along with the utility bills which is what we were expecting, but we were charged $500 for "damages" including $150 for repainting the walls, $150 for carpet cleaning that we already did and the rest for house cleaning. These are all ridiculously expensive fees for cleaning a 950 square foot apartment. The carpet cleaning we had done was only $70 for the entire place, and there's no way they had to repaint 150 dollars worth. They are calling me and my old roommates five times a day including our jobs even after we talk to them. This isn't even collections, this is part of Avalon harassing us. I am very unpleased with the way they treat their past tenants and It's even worse that they decided to get ahold of us two weeks after the bill was already due, and threatened to send us to collections within a week if we didn't pay the bill. I'm sorry but this is not a place where they will treat you well. Avoid any place like this at all cost and find a privately owned rental. Don't ignore the reviews like we did :( read more

Honeslty, I have no complaints about living here. We chose an 11 month lease. It was an easy process, cheap deposit and its dog friendly. The location is amazing and the outdoor opportunities are great. Staff: staff is good. Easy to communicate with and will help you if you need it. Maintenance: I can rave enough about the maintenance staff. They are very friendly and are very good about responding within 24 hours. Never had any emergencies. Amenities: gym is super small. We had a layout with a washer/dryer inside, but they also have an on site laundry with lots of available machines to use. Parking is easy to find and they have ample extra spaces in the secured garage underneath. Apartments: we had a two bed/one bath layout. It was a good size but unfortunately, we need a little more space for storage. We have an unusual amount of equipment for work. It's great for roommate situations or couples, students...etc Location: is amazing. The parks and landscaping is lush and well maintained. The park is just amazing. Very close to trader joes, whole foods, vons, and Ralph's. Overall: a good experience. Would recommend to a couple or students who are new to the area. It's a great way to lace to start in San Diego read more

We lived here for a year from 2013 through 2014, and while our experience wasn't all bad, there were a number of issues that would prevent me from recommending this complex to anyone looking for a new home. But first, let's get the good stuff out of the way. The locale is great. It's next door to a large nicely maintained park, walking distance from a shopping center with a Vons. A short drive to a large pair of shopping centers on Nobel Drive, the UTC mall, UCSD, and the 5/52. There's even lots of places to run, or even go for a ride. The complex itself is relatively well groomed. Grass is nice and green, and the landscaping is well maintained. Parking is pretty great. There are a LOT of spots, some are narrow, but you'll be hard pressed to not find a spot. Very dog friendly. You'll see (and unfortunately, hear) lots of dogs, and there is a dog park across the street. They also have bag/poop stations dispersed around the property, which is handy. The maintenance staff is top notch. Seriously, these guys were on the ball. Any and all problems I had were quickly rectified, usually the same day. They're friendly and professional, and I can't say enough good things about them. If they represented the entirety of our experience here, it would be a 5 star complex easily. Ok, so with that out of the way... The apartment walls and floors are ridiculously thin. You can hear your neighbors TVs and music, and you can feel the floors shake when people in your unit walk around. For what you pay, privacy is basically a joke. The ambient noise is terrible. If you face the park, you seriously luck out. The rest of the units are flooded with noise from the parking lot, interstate, and neighboring complexes. The tenants have increasingly leaned toward younger college students in and around the complex. This meant an increase in noise at night, to the point where we were woken up many times by loud partying, or inconsiderate jerks yelling outside. A lot of the new tenants are shockingly lazy when it comes to cleaning up after their dogs. There were countless times where I'd see a pile of poo only a few yards from a poop station. As a dog owner, that kind of crap pisses me off because it makes dog owners look bad. CLEAN UP AFTER YOUR PET! There is a huge silverfish problem. While these insects are mostly harmless (despite their creepy look), they do like to eat clothes, and our apartment was basically overrun with them. I'd see at least one almost daily. The new management seemed more inclined to get new tenants rather than keep existing ones happy, or enforce rules of the lease. One thing that shocked us was the number of middle and top level apartments with large dogs, something that was restricted in the lease. As I said before, the floors are thin, and our downstairs neighbor told us he could hear our dogs when they'd play, and they're only 25lbs. Having 2 large 85+ pound dogs bouncing around can't be fun for downstairs neighbors. Another surprise was when they didn't notify my girlfriend of a package arrival because they were "busy." This was on a Saturday, and because their hours suck and they're closed Sunday and Monday, she had to wait until Tuesday to get it. I was also rudely pushed aside when I stopped by to pick up a package. I'm sorry, but prospective lessees can wait 5 minutes while the existing tenants are taken care of. The employees in the office cycle pretty regularly, so I will say that the lady we dealt with during our move out was friendly and helpful. The parking situation seems to be more lax as well. I noticed an influx of cars without stickers, and people parking and then walking to a neighboring complex. There are lots of spots, so finding one usually isn't a problem, but there were times when there were so many random cars, we had a hard time finding one. We couldn't wait to move out, despite loving the area, but the locale just isn't worth the premium you pay... The location is great, it's a generally nice looking property, and the maintenance staff is great, but once the initial sheen of the place wears off, you'll want out. read more

It is so awesome to live in a place with such quality people. Our maintenance staff...Armando, Victor and Arturo is the most amazing bunch of guys and we are so blessed to have them as our guys. Fix it...YES, Have a problem...YES, Need help...YES...etc. these guys put service first with humility! In these trying times, it is awesone to be appreciated! God Bless AVALON! read more

*Pros* -Abbie is amazing at resolving and following up with any issue that may arise about the apartment. -The service crew works fast and always ensures to do the best job possible being super friendly and courteous. Replacing/fixing any problem at a moments notice without hesitation. *Cons* -Walls are thin if you are living in the first floor you hear every thump from the top floor neighbors. Be sure to get a top floor unit to avoid this problem. - First floor balcony patio gets a bunch of dog hair if the top floor neighbor has a pet. This place is very dog friendly expect foul odors from pets near stairs amongst other surprises such as dog feces though out the lawn. Dogs get very loud at night and echo through out the complex. Dogs constantly howling at night or during the day time gets very annoying. -Construction is always taking place and can be really disruptive. I was living here when all rooms were being remodeled and it has been a true nightmare to say the least. Construction takes place from 9-5 everyday except the weekend. expect loud noises, construction crew parking or filling up spaces close to your apartment. really loud hispanic speaking gentlemen who constantly check out the women tenants and make obscene comments in slang spanish. -Oddly high electric bill I feel Avalon charges everyone the same amount across the board tested this theory by buying candles only using minimal LED light bulbs bill still came up high. By average your electric bill will unusually be $96.00 at the lowest. expect $120 bill if you happen to use the heater during winter. -Water bill by average is $50.00 trash and sewage included this bill also seems fixed either you use it or not. Me and my roommate would leave to business trips that lasted 3 weeks would come back to high water bill. This was tested true During our last months in the complex me and my roommate moved out a month early and water bill was still the same for the remainder of the month..no joke. -Constant remodeling notices or working on pipelines with water disruptions through out the month. -Dumpster diving neighbors disregard signs and expect surprises when throwing out the trash late at night. In conclusion aesthetically pleasing when you come into the community but very misleading. As one reviewer put it here. No conscious or thought process was put into the tenants that lived through the construction process. Lived here starting in summer of 2014 until may 2016. this was not a bad community it was very good when Ashley was around seems to have gone down hill since 2015. read more

Upset with the management of Avalon La Jolla community!!!! I have lived here for 6 months and had a variety of problems that you may expect and some strange ones as well. The one I would like to mentioned happened to me tonight. My parents are in town because I am moving out in 3 days so my apartment is packed up other than essentials. My dad woke up to the dishwasher noise thinking my mom had turned on the dish washer but instead found my dishwater flooding my kitchen. I immediately called maintenance and it took 40 minutes from my initial call for maintenance to come. I have only awesome things to say about Maintainance here! They have been friendly and extremely helpful for my time here. I am more upset with the way Avalon managed the situation. I ended up unpacking towels to control the water and now have to do wash on my own dime. This includes buying new detergent because I had used mine up in the process of packing. This was an EMERGENCY and I was helpless. Surprisingly there is NO ONE on site that can help with maintenance emergencies. Also the hotline crew did not have any information about how I could turn off my water supply. To my knowledge every "emergency" call goes through a process before anyone is sent out to deem it an emergency. This process needs to revamped. If avalon is to keep calls on standby until someone says it's a true emergency than they should educate the hotline employees on information that may help the tenants momentarily fix issues. This complex is old and un renovated. problems will occur, unfortunately if it is an emergency you are SOL. Again I would not say anything bad about the maintenance staff the way they are managed is not their problem. once the young man arrived he worked fast and hard to fix the situation in both apartments. read more

I searched for the perfect apartment for months. Archstone La Jolla Colony is by far the best complex in the area. Great Location, all apartments are upgraded, awesome amenities. It's quiet and serene at all hours... the complex backs a huge park. All of this is reason enough to call Archstone LJC home but I can't even begin to describe the appreciation I have for the staff at Archstone La Jolla Colony. From the beginning they have been very helpful and professional, made the moving process so much easier. Last week my dog walker lost my dog and the staff went to great lengths to help me find him. From calling Animal Control to Radio Stations, they went above and beyond their scope of responsibility in the matter and even comforted me when I was a crying mess. I am still amazed by the kindness of their staff. I couldn't be happier calling Archstone La Jolla Colony home read more

AvalonBay La Jolla. I lived here for 2 years and during my stay had an overall pleasant experience. My girlfriend and I shared the 700sq ft floor plan and outside of noisy neighbors above us we were fine with it. Nice updated kitchen, good light, park view. Fast response time. And are willing to help their fix problems that may arise. read more

This is a great complex!! 4.5 stars My partner and I have lived here for 6 months. Office staff are friendly, quick to respond to/ follow up with any requests or concerns, maintenance or otherwise. They always greet us with a friendly demeanor and are happy to help us or even just chat about the day. They even host monthly events, like a BBQ or an easter egg hunt- and each time they have prizes! I have even won a 50$ gift certificate that way. :) We love the bike and running trails nearby, park, and Von's just a 5 minute walk away! The grounds and park nearby are impeccably groomed. There are always plenty of parking spots. The typical clientele really varies from college students, young professionals all the way to retired persons, both single people, couples, and a few with young families. It seems like everyone owns a dog here and my partner and I feel really safe in this area (we don't have a dog). Our apartment faces the running path and we don't hear any noise from the 5- we get all the convenience of being so close to the highway but don't hear it at all, which is ideal. We do get some dog noise from eager dog walkers on the weekend mornings, but it isn't too much of a bother. Now that summer is here there is more use of the park and paths and therefore more noise as well. This is a great complex. We have become good friends with a few of our neighbors, but in general people seem to keep to themselves here. That is not the complex's fault, as they have events to bring people together- there is even an outdoor concert happening this Sunday evening. We would renew our lease if our apartment got better sunlight to grow food on the balcony and if it was closer to our work. The paint job in the apartment is not great- we have found multiple hairs painted on the wall... ewww. However I'm thinking much of that comes from lazy tenants rushing to move out rather than painters contracted to do work here. However, all in all we have been extremely happy here and would highly recommend the community! read more

Avalon La Jolla Colony is an awesome place to live. It's very clean, well maintained, and the apartments are very spacious. The landscape makes for a more beautiful living environment. The complex is usually fairly quiet and is adjacent to a green belt which is great for walks. They are dog and cat friendly and most of the people that live here are very friendly as well. There is always parking available and they have covered parking as well for those who want. Daniel Medina works in the front office and has been nothing but helpful with the move in process. He's very welcoming and friendly and always answers questions and concerns quickly and efficiently. Nothing was a surprise when moving in. I would highly recommend talking to him about moving into this gorgeous community. read more

I have been living at Avalon for 10 weeks and love it. The leasing experience was seemless and Kara has been great. I started looking at this complex over a year ago and kept coming back to it. I was hesitant to move back into a complex but the layouts are great. The common walls with your neighbors are the kitchen, bathroom and closet. No snoring neighbors. More windows than most apartments in the area. I find the complex quieter than most even being so close to the freeway. They are dog friendly. Maintenance is great, fast, friendly and competent. Denise and Abby have been very helpful too. One of my favorite apartment experiences. Thank you! read more

Constantly field mower，almost every morning (8-9am), I was waked up by noise of dog barking, trash truck and so on, I still remember that one night I finished my work and went to bed at 1 am, then a pet dog kept barking when car passed by, it continued about half an hour, and you are easy to be disturbed at night when there is car starting or someone talking outside your apartment. If you want to find a quiet place to live in , it is not a good place to choose. Another thing bothers me is that the day I moved out, lease office informed me that they would charged us about $3600 for the countertop replacement just for the three burning rings on the quartz countertop, I was so shocked , because I didn't know there were burning marks on the countertop , since they are not even easy to notice I promise , otherwise you pay attention to check, It is 53*102 size of quartz countertop, I and my roommate tried to negotiate with leasing office staff to cut down the loss, they gave us a week to find solution, we have contacted a lot of repair company but failed, the staff there insisted that they have to replace it and the countertop should be purchased from the company they cooperated with. That is my bad experience about living here in the past one year! read more

I've been a resident at Avalon La Jolla Colony for 8 months now, and I have to say the maintenance team sets this complex apart from all others. Everyone here is great but Victor Silva is truly a gem! He has always gone above and beyond to make sure living here is a comfortable and pleasant experience 24/7 rain or shine. He is not only super reliable but also very efficient and does it all with a smile. Victor definitely goes above and beyond the already high standard and I honestly don't know what I'd do without him! So thank you Avalon and thank you Victor! read more

I have been living here for 1.5 years and absolutely love it. The staff is friendly and very responsive especially when it comes to maintenance requests. A special shout out to Armando for doing a spectacular job whenever we have issues in the apartment!! Another plus to the complex is the huge grass field. We take our dog there daily! Two things that are downfalls to this apartment complex; cost of rent and construction. Construction goes on daily close to the complex which is irritating. I also wish rent wasn't so high! We will be looking for something more reasonable when we sign another lease. read more

I have been staying in the complex from Dec 2012 to July2013. Staff was great. Nice pool area. Tenants friendly and respectful. Now, huge issue with financial transactions. Welcome to Jurassikstone... One year later and my deposit is still missing !! The reason? Well, 2014 and these guys still did not discover the transfer wire obviously. So I would not recommend to anyone returning oversea to get a flat there. Because you can forget about the check you are supposed to receive whenever-wherever. Incompetence or dishonesty, who cares, this is just not tolerable. read more

For the past three years, I've selected to live in an Avalon Community both in Westchester, New York and now in La Jolla and for many good reasons: the main one being I feel safe. Avalon also is very dedicated to keeping the property grounds clean and tidy. I also enjoy the convenience of using their excellent gym available anytime. The 'Maintenance Service Personnel' are consistently prompt and they have resolved every issue I've addressed within twenty-four hours. I would also like to say thank you to Abigail 'Abi' and Daniel at the front office for their availability to answer any questions I've asked to date. ***I'm especially grateful to Daniel for going beyond his job description by helping me during a short (or a moment's) notice emergency situation; I had to see my surgeon for a special procedure at nearby Scripps Hospital and Daniel rushed into action and contacted an UBER driver via his personal mobile device so I can get there on time. Thank you Daniel for being a fabulous person!*** I've lived in nine cities throughout the world and among the many property management groups I've chosen -- Avalon has my highest endorsement. read more

I was visiting a friend that just moved in and its awesome. Maintenance is very welcoming and apartments are very nice. The community looks very well maintained. I will like to move there. read more

The community is close to the I-5 freeway which is great. Driving up to the community the exterior looks nice, however the apartments themselves do not have A/C nor do they have the typical amenities that most SD apartment complexes have. You get charged for almost everything. So what starts out as an ok price gets pretty steep pretty fast. read more