Pleasantly surprised...I have to admit, I wasn't expecting much. Just a place to sleep. This hotel…read morewas very clean, no bad smells, nice staff members, & had everything that we needed. The rooms are spacious so we could spread out after being in the car for HOURS. We liked the gym & the equipment. The pool doesn't look like much but it was so fun. Try the little water slide, even my teenagers liked it. You can't spend all day there but it is a good few hours of entertainment. The hot tub was large so you could hop in without being in anyone else's space. Splash pad for the littles. The breakfast wasn't elaborate but it was well maintained and freshened constantly. Good location next to a place with golf (like Top Golf), some activity place (with escape room), gas station, and even a grocery store. Will definitely stay there again if we are in that area.

We called for a 2 night stay to attend our nephews funeral from the Fargo Police Dept…read more We asked if any discounts for military, first responder, senior and or bereivment. Lady advised us we could get a room for 2 nights total would be $309.00 so we booked it. Upon arrival we were told total would be $618 plus fees taxes. We said normal rate is $178 a night and with discounts we were told $309 total for 2 nights. Attendant said no discounts and price are raised depending on availability. Especially on weekends. We were stuck and had to pay. Other family members also got surprised. Others stayed at Com On Inn down the street for $148 a night and nice place. But now no availability. SpringHill was nice but is more for families who use the pool and play sports in the area. Very noisy with kids running everywhere . Just not happy the way they do the bookings. We don't use the pool or weight room . Total for the 2 nights with taxes and fees was $685.00 just to sleep and have breakfast and attend the funeral.

Janene the manager is top notch. All of the staff are friendly and accomodating. The hotel was…read moreclean and the rooms are spacious. I wouldn't hesitate to recommend this place.

Good front desk service. Got into the room and there was a smell. Great stains in the wall. Only…read moretwo lights worked, bulbs were burnt out on the others. Whomever was in the room above us was moving around from 9pm - 7am. Constantly.

Here's the good, the bad and the pretty... This venue is…read morebeautiful. The grounds are gorgeous and the view through the windows of the space drop your need for decorations down to very little if you just let the outdoor scenery compliment your colors. The DJ was fantastic. High praise, two very enthusiastic thumbs up for his well-timed one liners and crowd pleasing tunes. The bartender - he's the opposite of the DJ. And unfortunately, the awesomeness of the DJ doesn't make up for a bartender who is a bit of a jackass. If you're reading this review, ask to meet the bartender before you book. Don't take my word for it, but don't go in assuming you're getting a whiskey-pouring version of the DJ. That he ain't. Lastly, they are very serious about their outside alcohol policy. And while I understand this, obviously from a profit stand point, what was slightly less appreciated was the obvious lengths they went to in order to police that. It felt a little bit like every guest was deemed 'guilty until proven innocent' when it came to bringing in outside beverages. Maybe it was just us - perhaps we gave off a 'serious boozers' vibe that had them on their toes but regardless it felt over-the-top. If you're touring this space, take it all in. But ask all the questions you can think of because being caught unaware of certain things made a great day slightly less enjoyable.

Outdoor scenery was beautiful. But don't let the beauty of the venue suck you in like it did for…read moreus. The Owner/Manager (Roy) was over-the-top paranoid and always lurking around, looking for a "GOTCHA" moment. The most obnoxious one was when our adult daughters (breastfeeding mothers) were pumping in the car, and he was knocking on their window - thinking they were having a drink in there. He should be embarrassed, but I don't think he is capable. #2 was his "greeting" when the wedding party arrived on the bus -- more like his bitch out, threatening speech he gave them about finishing their drinks on the bus. He didn't even welcome them to the venue, he was only concerned about the "NO OUTSIDE ALCOHOL" rule. The list goes on and on. Between Roy (owner) and the crabby bartender, I am not sure which one was more rude or clueless about the hospitality business. Ever hear the phrase "the customer is always right"? I do NOT recommend that you use this venue if you want to feel welcome. We were just a paycheck.

Sanctuary: We are…read moreso grateful to The Sanctuary Event Center for such a wonderful experience. From start to finish, your team was incredibly helpful, kind, and attentive. The staff truly went above and beyond to make the day seamless and special. We are honored to have celebrated our daughter's wedding in such a beautiful space, and these memories will be cherished for a lifetime. Kevin & Renae

The catering/food/bar service is always fantastic-- the ambiance cannot be beat for originality,…read morehistory, character, acoustics, seating, and on and on. As a professional photographer I remember photographing the "last" wedding there when it was still "just a church" and to see the transformation-- a MUST SEE! Not to mention, GREAT for weddings/receptions, as well as events through Jade Presents and Tickets 300!!

A Disappointing Return…read more I'm genuinely sad to be updating my review from 5 stars to 1 star because my stay here last year was one of the best hotel experiences I've ever had. I praised Hotel Donaldson publicly, recommended it without hesitation, returned this year intentionally, and even purchased their merchandise. That context matters because this comes from a former fan. Unfortunately, this year's stay was a dramatic step backward. The biggest issue started immediately with parking. I arrived during a blizzard, with snow piled to the curb and no visible valet staff despite valet parking being advertised. I had to self-park and then go inside to find staff, which defeats the purpose of offering valet, especially in severe weather. The following day, I asked the reception about the consequences of not moving my car due to snow accumulation and was told it would be a $30 citation (less than the cost of parking, so I rolled the dice). The next day, I returned to find my car had been towed. To be clear, I accept responsibility for ignoring posted signage. My frustration is not about being towed. It's about the lack of warning or proactive guidance from the hotel, particularly when this is clearly a known issue. When I later mentioned it downstairs at the restaurant, staff and patrons openly acknowledged that this happens often. That disconnect is avoidable and disappointing. Beyond parking, the lack of basic guest amenities became impossible to ignore. There is no microwave in the room or reliably available at all. I called reception to see if they could rewarm some soup, and was told: "Sorry, no, our only microwave has been loaned out to a long-term guest." There is also no ice machine, requiring a call to reception and a trip to the desk. "Room service" is limited to the downstairs restaurant's hours, which do not always include breakfast. The in-room technology is outdated and feels out of place in a boutique hotel charging premium rates. Last year, these were minor quirks overshadowed by exceptional hospitality. This year, they compounded into a frustrating experience, especially during a winter storm when guests are spending more time in their rooms. I'm writing this publicly not to pile on, but in the hope that it reaches someone empowered to make changes. Hotel Donaldson used to be something special. I know it can be again. Right now, though, the experience no longer matches the reputation that once made it a highlight of my travels.

It was awful!…read more About 1am, the ventilation system started rumbling and kept me awake. I got 3 hours of sleep which was not good as I had long drive that day. Employees had little interest and were not "able" to come to my room to listen. I have contacted them several times and THERE HAS BEEN ABSOLUTELY NO RESPONSE!!

Great place and a great venue. Staff was amazing. Parking was great. Highly recommendread more

This was a nicer hotel than I was expecting. Given that I had waited until the last minute and all…read morehotels in the area were sold out, I was a little hesitant about this having some vacancies. Aside from the very nice front desk staff, the room was clean, comfortable, and the Wi-Fi was great. No complaints on any of it. The bed was okay, the pillows were on the flat side, but there were quite a few. What caught my attention was a sign in the elevator lobby stating that if you were the kind to start partying after bar time, or to celebrate after a game by the nearby university team, then you should find another property because this one would kick you out. Paid or not. Boom!

Very friendly, cleanliness was good, for the price they have everything you need as compared to all…read morethe other higher priced places in the area.

Ate here for lunch at 12:15. I had a coupon from restaurants.com which they wouldn't let me use and…read moreI was dissatisfied with that. However the buffet was great! We had a group of 7 and we all really enjoyed the food. Not much for looks though and the arrangement of tables was tight.

We've used the catering from Garden Pavilion / One on One catering for the past few years and they…read moreare AMAZING!! Roger and Brenda are so accommodating, timely and their food is wonderful! I would highly recommend them!