Not the dentist or anyone ever told me there's a time limit to get your final dentures, the dentist…read moreeven said "come back when you're ready". I know it was two years later but I should still get what I paid for. Alicia "the office manager" was quite rude and wasn't willing to help in any way.

What an experience. My first visit was around November 2023. I paid $1000 deposit for custom…read moredentures, After over 10-20 one hour trips for adjustments I fInally agreed with the look I was going for but told them they were making me gag. I was told I would "get use to them" and was dismissed. After a couple of day I knew I couldn't use them. By this time I knew they would never get it right & I was exhausted. I returned the dentures and asked for a refund. I never heard back. I knew that I had wasted a lot of time & money but know they also did so I let it go. Now it 2025 and I went to get them made somewhere else. I was told my insurance won't pay because Indiana Denture & Implants charged my insurance in 2024! Not only did they keep my $1000 but took insurance money for a product I don't have. I do want to say most of the staff was friendly & nice and they tried to make what I needed but just couldn't make them fit correctly. This business owes the money back & I will make a complaint to both my insurance company and the BBB,

I have been going to dr. Princelle for over ten years now and if you would have asked me two years…read moreago I would have given a 5 star rating! Unfortunately things have changed from being patient first to all about how he can line his pockets. The staff is constatly changing and the people that were there since I started going have all quit and if that doesn't tell you something I don't know what does. I also ran into an old hygienist who said she quit because she couldn't do what was asked of her with a good conscience! Find a different dentist, one who is about the patients not their bank account!

I had five old fillings removed and refilled yesterday at Dr. Princell's office. He did a great…read morejob. Virtually painless. The staff is prompt, courteous, and very professional. Highly recommended.

Dr Lucas and staff always take good care of patients. Dr…read moreLucas always explains what's going on and answers questions and works with insurance claims and prior authorizations.

Dr. Marrs and his staff are super kind, friendly, and helpful. After going to a couple less than…read moregentle dentists, I'm so glad I found his office. He has squeezed me into his schedule to repair chipped teeth (multiple times) which I have been so grateful for. His cleanings are very thorough, but never rough or painful. I would recommended him to everyone!

Every time I have come into Dr. Arive's office, I have felt respected, heard, and understood. Every…read morestaff member makes it a priority to make your time at the office the best experience possible. I have always hated going to the dentist, but since I have been connected with Dr. Arive, that has gone away. He is always gentle, thoughtful, and kind in every verbal exchange and while he is working on my teeth. He really should be the standard for all dentists - an expert in his field and just genuinely a nice provider. Would highly recommend!

Dr Arive bought the practice of my previous dentist who retired and who was my dentist for decades…read more I made several appointments with Dr Arive but was very disappointed with my experiences at this office. I encountered a number of temporary office staff who were definitely lacking in skill and dedication. No one in the office ever introduced themselves or wore a name tag so It was difficult to determine who they were and what their role was in the office. For some reason even though I have dental insurance, very little of the work done was covered even though this had not been the case with my previous dentist. Patients were charged a whopping $20 PPE charge per visit on top of already very expensive dental charges. Dr Arive was probably a satisfactory dentist but the office was run so poorly I sought dental care elsewhere.

I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

I was very skeptical about this business, I read up on the doctors and the office and drove by…read morewent inside for service but left because I wasn't sure about the service. However, I went back today and to my surprise they were very professional and my wait was not long. I spoke with two doctors,and asked a lot of questions they both explained everything and made be feel comfortable about the services I was having performed. Dr, Mukunda provided the service and she and her assistant was great and the prices were affordable. Unfortunate, the business department could use better training. One of the young ladies who was working on my bill insisted I pay for my services up front, now this was a first for me I never experience this at a doctor or dentist office. I asked if this was normal, beside I was using two different type of popular insurance coverage and my balance was only $236. She stated we have to do this because people don't pay before they leave I was shocked by her response and did not argue I paid, but still concern and not feeling comfortable about this process. It turned out the doctor did not have to do what she anticipated, therefore, the job was easier than she expected and she stated we will remove those charges from your bill at the end. As I was leaving I stopped by the front desk and stated I am due a refund and the young lady stated your insurance company will have to refund you we can't refund you anything back again in disbelief. I said you debited my credit card too early this is why you should have waited until the services was completed, so you would have known exactly what to charge me, now you have taken my cash and sharing with me I will have to wait for the insurance company to refund me. This totally made the experience sour and this one event will make me think twice about going back even thou I like the doctors. I hope this comment will help the next person.

I would not recommend then to anyone, let them go somewhere else, they have total disregard for…read morepeople. I went to the location on 8060 Shadeland ave Suite B on 6/21/2026, I understood no one was there because it was on a Sunday so I overlooked that. I went back they wanted to take an x-ray I asked why because the tooth is very lose and need to be removed, but I need to be on an antibiotic before the tooth is pulled due to my health reasons and the medication I am on. The nurse left then the doctor came in about 20 minutes and explained to me that is not how he does it, he stated he pulls the tooth and then puts the person on antibiotics. I explained to him I can not allow him to do that so then he wanted to look at the tooth, but he pulled out the tools with an attitude and I refused to let him do that so he told me to leave. The way I was treated and talked to is no except able. I also seen the other assistant get another patient ready for the doctor by setting up the equipment with absolutely no gloves on.

Dental Spa moved from castleton to Carmel. They now are in a building by themselves. Team has…read morebeen great every time I have gone there. The level of care has been outstanding. Dr Amy is the best Dentist. If you're having work done, she will explain what they're doing. When you have your teeth cleaned, you can get a hand or foot massage.

Excellent service and team is personable. The office atmosphere is welcoming and calming.read more

Horrible customer service and office management. Office manager is clueless about how insurance…read moreeven works. We were patients for years before it switched to this chain dental practice. They started charging us for cleanings even though our insurance covers this at 100%. Then they kept the money after insurance paid Claim. Christina the office manager was not helpful and w not return the money that was overpaid.

I just completed my first dental appointment with Great Lakes Dental and they were extremely…read moreprofessional, friendly, caring, and kind. The brand new dentist Dr Paluch what is very professional and the dental assistant Lakisha (I believe) was very careful, kind, professional, caring. I highly recommend this dental office for all your dental needs. They made me feel comfortable and cared for from the moment I walked in. J Michelle W

I have to brag on my dentist office. They are a phenomenal team. Dr. Brooke always listens and…read morehears any concerns I have. My children love going to the dentist (which says a lot about the care they give). I recommend Scott Dentistry to anyone looking for a dentist office that cares and does their best to work you in.

I have had my 3rd appointment (permanent crown installed) at Scott Dentistry and have received the…read moresame peaceful, calming and most professional service each time! This is also received from the front office staff to the hygenists to the Dr. Brook, and they are all phenomenal and about business without making you feel like just a number. Dr. Brook has a gentle way of practicing and it is felt and received! She explains in detail what she is doing which puts anyone in her chair at ease, especially me! I pray for nothing but continued success. I have found my new dental home!!!