I have been seeing Dr. Amy Becken since the 1990's. I have been treated with the most caring and…read moreprofessional office staff and they have gone out of the way to accommodate me and my hearing concerns. I was disappointed when she sold her business, but, that happens when you want to retire and only work part time. She deserves it ! My fondest memories are visiting her office and conversing with her staff prior to my appointments. They are the greatest. Wes Weston Burleson, Tx

I'm sad to write this review as in the past I have got good service from Amy Becken. BUT, I…read morecontacted their office twice after my bad experience by way of their webpage where you can leave them feedback. After several days, they haven't even the decency to call me to give me some explanation of why they treated me so poorly. Here is what I sent to them on their webpage: Amy has always been great in the past... BUT, things have changed I guess with an office manager named Eva in charge. I called to schedule a hearing test and long story short, Eva would not give me an appointment without a referral. I told her my insurance doesn't require referrals and she told me they all do and they deal with hundreds of insurance companies. Then she said good-bye and hung up on me. I called my insurance company and they agreed that they don't require referrals and offered to call Kitsap Audiology on my behalf. They also talked with Eva and she told the insurance company that (They "Kitsap Audiology") require referrals and then said good-bye and hung up on my insurance company. My insurance lady called back and told me she couldn't believe they hung up on her. So it's not just me! Amy, who I believe is the owner, has ALWAYS been great but with this office manager I think I may call the two other Audiologists my insurance company suggested in my area. This is one of the last places I thought I would be treated like this.

I showed up early for my appointment, but as I was getting ready to travel, the staff present sent…read moreme a message to say that the doctor had called in sick, and my appointment was cancelled. I made another appointment, having no choice, and I now wish to check on the good doctor's health at present. Will my appointment on 2/26/26 be also a waste of time, or will the doctor's health allow her to be present?

A year later, i am STILL getting spammed by these clowns. They will not remove me from their spam…read morelist. Do not go, unless you want endless marketing crap thrown at you.

Robin is a miracle worker and she has transformed my quality of life'…read moreI'm a 69 year old disabled Veteran and for years I've struggled with the quality of care I've received until I was introduced to Simply Hear and Robin and her staff . What a God sent gift for me , she examined my hearing and ears like no other had and is getting me the very best hearing aids I ever had . I can Hear as perfect as I ever have . She truly cares for Veterans and workers and has a gift in her approach to helping others . She gets a 10 rating from me and i would strongly recommend her to everyone that needs care and help. Joe Cantwell

This was my first experience getting VA medical care from a local provider, and it couldn't have…read morebeen any easier. I was aware of having hearing loss and quite severe tinnitus. Dr. Robin Fiscus performed the testing and recommended the Starkey AI hearing aids, which can help with the tinnitus. After the VA approval, she fitted the hearing aids to me and patiently explained all of the functionality. A few weeks later, at a followup appointment she answered the few questions I had and now I'm happily hearing well again. The tinnitus didn't completely diminish, but is now much more tolerable. Dr. Fiscus was very friendly, polite and professional in all aspects of our association. I will not hesitate to seek her help when needed in the future.