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Avada Hearing Care Center

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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6 years ago

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Kitsap Audiology

Kitsap Audiology

4.0(4 reviews)
1.7 mi

I have been seeing Dr. Amy Becken since the 1990's. I have been treated with the most caring and…read moreprofessional office staff and they have gone out of the way to accommodate me and my hearing concerns. I was disappointed when she sold her business, but, that happens when you want to retire and only work part time. She deserves it ! My fondest memories are visiting her office and conversing with her staff prior to my appointments. They are the greatest. Wes Weston Burleson, Tx

I'm sad to write this review as in the past I have got good service from Amy Becken. BUT, I…read morecontacted their office twice after my bad experience by way of their webpage where you can leave them feedback. After several days, they haven't even the decency to call me to give me some explanation of why they treated me so poorly. Here is what I sent to them on their webpage: Amy has always been great in the past... BUT, things have changed I guess with an office manager named Eva in charge. I called to schedule a hearing test and long story short, Eva would not give me an appointment without a referral. I told her my insurance doesn't require referrals and she told me they all do and they deal with hundreds of insurance companies. Then she said good-bye and hung up on me. I called my insurance company and they agreed that they don't require referrals and offered to call Kitsap Audiology on my behalf. They also talked with Eva and she told the insurance company that (They "Kitsap Audiology") require referrals and then said good-bye and hung up on my insurance company. My insurance lady called back and told me she couldn't believe they hung up on her. So it's not just me! Amy, who I believe is the owner, has ALWAYS been great but with this office manager I think I may call the two other Audiologists my insurance company suggested in my area. This is one of the last places I thought I would be treated like this.

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Avada Hearing Care Center - hearingaidproviders - Updated May 2026

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