After getting a few quotes for our deck project, Heilman Deck & Fence really stood out. Andy came…read moreby and actually walked me through the whole process -- not just what he'd do, but why he'd do it a certain way. He explained where it made sense to invest a little more and where we could cut back without sacrificing quality. No pushy sales pitch, no checkbox quoting -- just someone who clearly knows his craft and cares about doing the job right. I had done some research ahead of time and knew my existing deck had a structural quirk that would matter during the rebuild -- Andy was the only one of the three contractors who caught it. That made the decision easy. His quote wasn't the cheapest or the most expensive, but it was fair and came backed with great reviews and a clean WA contractor's license (which, shockingly, not all of them had). That sealed the deal for us. We ended up completely rebuilding two decks using TimberTech PVC -- a smaller 10'x10' one, and a 26'x12' deck that's 20 feet in the air with two staircases and a landing. The whole project took about 3.5 weeks from demo to final touches. Andy's CAD drawings were spot-on. When surprises came up (like discovering the house's floor joists ran in the opposite direction), Andy just handled it -- added a beam, footings, and posts without delay or extra cost. Same deal with a couple small punch list items at the end (a dinged downspout, some siding, trim details). No fuss, no runaround -- his crew just showed up and made it right. The build crew was great to work with -- friendly, respectful, and meticulous. They kept the site clean and were clearly proud of their work. You could see it in the precision of the cuts and the fact that everything was perfectly straight, square, and level. Even the more delicate custom cuts -- like a half rip-cut board to fit under the house -- were nailed with crazy accuracy making it look like the boards extend under the house. Bottom line -- I'd 100% recommend Andy and his team at Heilman to anyone in the Seattle/Eastside area. If I ever need more deck or fence work (though this deck will probably outlive me), I won't even bother getting other quotes. These guys are the real deal.

Highly recommend working with Heilman Deck & Fence! We started a 6-8 week deck project through a…read moredifferent contractor and it was a nightmare that dragged on for 6 months of not ordering materials when we started, ordering the wrong materials, delays with subcontracted workers not showing up and ultimately building things wrong and not up to code. We asked a few companies about finishing up our project and Andy, Amanda, and Team were happy to help. They provided valuable insight on things our old contractor missed, they communicated clearly and consistently. Their team was incredibly nice, showed up when they said they would and did everything in half the time originally estimated. I only wish we started our whole project with them. Lesson learned! Big thanks to Amanda, Andy, Tim, Chris and crew!

I am beyond impressed with the service Josh and his crew provided during the installation of our…read moreSunSetter Platinum Series Awning. They arrived promptly at the scheduled time of 8:00 a.m. and immediately demonstrated a high level of professionalism. During the installation, Josh suggested several improvements that hadn't been identified during the initial site inspection. His recommendations gave us significantly more flexibility and functionality without increasing the original cost. That kind of initiative and customer focus is becoming increasingly rare. Josh communicated clearly with his crew, paid close attention to every detail, and genuinely took pride in installing a quality product. It's refreshing to work with someone who is knowledgeable, personable, and committed to doing the job right. The entire experience exceeded our expectations. Five stars without hesitation!

Josh and Waylon came out to my home to replace the motors in my 20-year-old awnings, and they were…read moreabsolute professionals in every way. While Josh was busy doing one task, Waylon even washed the windows over the kitchen, where the awnings are, something I never expected, and was very happy about! I could not be more pleased with the whole experience, and will gladly recommend Seattle Shade and Awning to anyone who asks. They deserve more than 5 stars!

Bottom Line, This business was sold this year. Do not use Seattle Sun Control if you want your…read moreproduct in a timely manner, or at all. I ordered a motorized awning from Lars-Erik Snadgren, the new owner of Seattle Sun Control. He was friendly and knowledgeable when he came. It took several days for him to send the bid. As soon as I got the bid on May 26, I paid for half of the order. Due to Covid 19, he said it would take longer than the normal five weeks, which was fine. The problems started when I contacted Lars-Erik on June 22 and asked he had heard from the manufacture about the status of the awning. He didn't respond. I sent another text on June 24. Still no response. I called several times and left messages. I sent an email on July 10 stating that I had not heard from him and that I was frustrated and would need to cancel the order if he didn't get back to me. I texted again on July 10. He sent a text saying that he'd call me that day. I left another phone message yesterday. It is now July 17 and I have not heard from him. I contacted my bank to dispute the charge, $2,719.47, half the cost of the awning. Two of my neighbors used Seattle Sun Control and were very happy with the service and the product. However, Lars-Erik Snadgren purchased the company this past spring. It is now connected to Sandgren Solutions a contracting company. Nobody answers the phone at either--both with Lars-Erik's voice on voicemail. Nobody answers the phone. I would not order from them again.

Bottom line: DO NOT use Seattle Sun Control if you want easy, reliable and clear…read morecommunication/customer service. We had four exterior solar shades installed on our home. The sales rep, TJ, came to our home twice to talk about the product and specifics of our project. He was nice and knew the product well. He explained that they regularly use a specific electrical company which takes care of the final electrical work (since their installers are not licensed to do this). I told him that I'd appreciate the name of the electrical company as I'd like to talk to them about a couple other odds and ends we needed done (separate from the shade install). Anyway, approximately three weeks after placing the shade order, I get a call from TJ saying they are ready to install. Great! I asked him if he had confirmed with the electrician as well and he said "no, I forgot to do that, my bad" or something to that nature. In other words, he admitted to dropping the ball!! Ok, so I was on my own to schedule the electrician which was two weeks out. The install guys come out a couple days after speaking with TJ to put in the shades. They had to give us temporary power since they neglected to arrange with the electrician to come the same day, so we were left with non-code wires hanging all over the front of our home. When I called Greg, the owner, to explain my frustration he never apologized and instead put the blame back on me stating that there was a miscommunication on both sides. Not only did TJ admit to to me he had neglected this piece but how could I possibly arrange directly with the electrician when I didn't know when the shades would be delivered to their warehouse?!?? Greg talked over me the whole time and again put the blame back on me. So, two weeks later I finally am able to get the electrician to come out (they are busy with their own business) and he gets here only to tell me the installers didn't leave enough wire length to hide the electrical boxes on the sides of the house which I explicitly explained I wanted at least three times and which the installers ensured me they would. Still waiting to hear back from Greg, but I'm not too encouraged he will do the right thing based on his previous behavior and the fact that he already has my money. Save yourself the headache and choose another shade provider. There are many. Wish I would have gone with the other company I researched, Seattle Awnings. I will most definitely be using them for future projects. While the product is nice (most companies carry this same product) these guys are truly terrible. Do not give Greg your money.

The team at Timberline Patio Covers and Rock Electic helped us bring our dream outdoor living space…read moreto life! Initially it didn't look like the project would ever take off, but they worked extremely hard with the city to get my project design approved. We added a much larger composite deck with a cover, outdoor kitchen and fire pit area. Mario P. was a fantastic project manager, if you are lucky enough to work with him on your project you'll understand why. He is so thorough, detail oriented and was very patient and responsive to all of our questions/concerns along the way. He always took the time to hear us and resolve any issues we ran into along the way and continues to do so now. He's great at his profession and is even a better person! He had an amazing team around him, Steve and Edwin did an incredible job installing our custom Azenco cover (awesome louvered cover system) that butted up against our house. There were some tweaks that had to be made along the way, but they were able to problem solve to truly make it one of a kind! Teagan with Rock Electric also did an incredible job, he had a sizeable task of installing 4 large Bromic heaters as well as running power and lighting to our Azenco cover and outdoor kitchen. He masterfully hid all the control boxes in an existing stucco pillar, which are located a good 125ft from our electrical panel in the gargage! Highly recommend the team at Timberline Patio Covers, so do yourself a favor and at least have them come out and give you an estimate. They likely won't be the cheapest price wise, but their quailty and craftsmanship are worth it!!

For a very expensive design phase (over $9K) - you would expect the red carpet to be rolled out -…read morebut the communication was spotty at best, the design lacked key details (extra cost for landscaping, despite the $9K price tag), and in general the process was extremely slow (months on a design). Due to the lack of engagment, we opted to not do our backyard patio build with Timberline and found another contractor

I don't usually do reviews of anything but restaurants or food but the service I received from…read moreExteriors West left me wanting to tell the world so here it goes. If you could describe Exteriors West with one word it would be "Outstanding" with a capital O. Dan, who is owner and installer, has got the installation down to a science. Dan arrived at my home around 8am to install a 16' X 20' aluminum patio cover which he flawlessly and meticulously installed by himself and completed around 6:00pm, Including cleanup. He has been doing this work for 25 years now and it shows! Do you remember the days of great customer service and honesty of business owners in the 50's? Well there are a few still out there and Dan is one of them. Maybe that is why the Better Business Bureau has given Exteriors West an A+. He completed the patio cover then proceeded to look over the cover with a fine tooth comb, wiping down the cover removing any finger prints or dirt he saw then he continued to look it over and painting any scratch or blemish with the factory touch up paint. Just this alone took about 45 minutes to an hour this is how meticulous Dan is and what kind of commitment he has to make everything perfect. When Dan started the job he put down sheets of cardboard and covered my deck with it to protect it. And at the end of the job he swept up his work debris and picked up the cardboard. He then blew off my deck with a leaf blower and picked up any stray garbage. My deck was left cleaner than when he got there. Then fit and finish of my cover is outstanding! From the planning, selection of materials and construction, Dan has been very patient and full of information and suggestions. If you need a patio cover, carport, RV cover, railings, window awnings, whether it be residential, commercial or industrial, Exteriors West is the company you want to go with. He said he does jobs all around Washington and told me he had just returned from a commercial job in Oregon. Sorry if this sound like a commercial but when I find a company that does an outstanding job all the way around, I have to tell someone. And today, you're that someone.

Ron was the best at communicating and very professional and knowledgeable about the work we wanted…read moredone for our outside patio. We absolutely love the roof over our pergola and the guys who came out to do the job were efficient and ensured it was exactly what I wanted. Thank you so much!

The communication between the owner and is lacking. In addition to the customer. The scheduled…read moredate was pushed back a day which meant they started on a Friday and worked 3 hours and didn't show up until late Monday morning. They did not provide fence caps and used and damaged our hose. They made it right with a cashier check in the end.

We've worked with Dan and Escapes twice across 5yrs, initially on the perimeter fence for our…read moreproperty, and most recently on the fencing between areas of our re-landscaped yard. Dan is super professional, highly reliable, and stands by the quality of the products and workmanship that goes into his jobs. It was a no-brainer to get him back in to add new cedar, and hog-wire fence/posts, as well as metal railings during our landscaping project. The quality of their work is awesome, their prices are in the middle of the ball park. Their reliability is perfect. They made coordinating with confidence our other contractors so easy. I love seeing their work every day right outside my front-door. Thanks Escapes

We are very happy with the service and installation of our patio cover by American Patio Covers…read more Very easy to work with.

Fast job and looks beautiful. Would recommend. Ours is indoors out and we really enjoy.read more

From Olena's warm and courteous phone service to the outstanding customer care provided by Ruslan,…read moreAriel, and the entire team involved in the construction process and ensuring client satisfaction, I can't recommend Star Construction, WA, highly enough. Their professionalism and attention to detail made the entire experience smooth and pleasant.

Long overdue review here! We have loved our pergola for the past year! Ruslan was great to work…read morewith from start to finish! We thought his quote was fair and he helped us think through the best options for the space. He delivered on time and as promised. In terms of functionality, its remote controlled and has a timer for the LED lights. It's quiet when opening and really allows you to bring in light during the day. You will not be disappointed with choosing Star construction for your pergola!