I brought my vehicle in, and everything was fine. The next day i noticed a lot of oil from my…read moretransmission on pavement. So i took it back and the man said it was leaking ready, which was a story tale because i would have seen it for myself!

Came down to Napa to get some oil and filters for my 2016 Hino 268 . After dealing with Rush truck…read morecenter in Fontana for some years I had a bad experience with there sales rep trying to overcharge me on some parts and when I called him out on it he lowered the price down like $50 thinking I didn't know what I was talking about . I then found out that Napa sells medium duty truck parts . I came down and was greeted and assisted by Frank . Pleasant person to deal with very informative and went above and beyond to help . Frank thank you again brother as long as you're here you guys have my business . Solid employees that know what they're talking about and very competitive and affordable prices which is important with today's economy.

Great service everyone does a great job manger's are very knowledgeable and helpful, best store in…read moreHesperia.

Came here to get my check engine light checked very helpful I will definitely come back here I'm a…read morefemale so it's always nice to get the help you need when you don't know nothing about cars

I contacted Valley-Hi Toyota through the Costco Auto Buying Program and was connected with Lucy…read moreMejia. She did a wonderful job of guiding me through the process, which was very different from when I bought a car ten years ago, and I ended up with a RAV4 that I'm very happy with. Thank you Lucy, Daniel Monarrez and Ron Kilpatrick for the great service!

Everyone was nice and the estimate was perfect the place Is…read morealways clean and the parts people Are great especially Aurturo

My check engine light came on. I went to O'Reilly's at 15350 Bear Valley road to see if they could…read morediagnose. I was greeted by Gavin, who was polite and professional. He scanned my reader and which sent me right to Kia, because it showed I need to replace my thermostat. Thank You Gavin for your help.

BETTER PARTS... BETTER PRICES EVERYDAY This store is an excellent place to buy all or any of your…read moreautomotive products! My brothers and I are operating a diesel mechanic company and Diana was able to assist us immensely! They truly are professional parts people and I trust this business moving forth with our company's needs!

This review is for machine shop services not the front store. Needed some wheel studs pressed into…read moreplace on a spacer hub for my truck and have gotten the service done here before. Compared to town and country they are more cost effective they charged me $30 ($5 each stud) where T&C wanted to charge $60 for the same thing. Shout out to the machine shop operator getting it done in a few hours even though he was slammed with work! Appreciate It Sir!

I have shopped the zones and Irish stores when I'm in a hurry. But, I always end up having to…read moredrive out to NAPA because they will have the correct part in stock. I have found it to be faster to just go to NAPA on the first trip and get-Er-done.

Purchased gear oil for my 1949 Chevrolet sedan skyeline on line but ran into new auto parts store…read moresister company talk to representatives there very respectful store is open

I purchased a Die Hard battery ($240) at Store # 03605 in Henderson, NV and was charged a core…read morecharge of $22. Due to travel time constraints, we took the old battery back to the Advance Auto Parts store in Hesperia, CA to get the core charge refund. Even showing the receipt to the clerk, when they scanned the receipt, the core charge didn't pull up, thus they could not issue a refund...because guess what...Advance Auto Parts has a GLITCH in their system. So now Advance Auto Parts computer problem is my problem and I can't get a refund. After several calls to customer service, they offered to send me a $22 check for the refund which I refused. I told her, you already got your money....why should I have to wait for my money. Again, a few more calls and we were able to take the battery back to the Hesperia location and get $22 cash refund. Note, our drivers license was scanned in order to get the refund. With all of the cyber breaches happening...another reason why NOT TO PURCHASE anything from Advance Auto Parts. How many people are in the same situation as we were buying something with a core charge and returning the core to a different store and not being able to get a refund. This cost us time and gas money!! REALLY. Advance Auto Parts has LOST my business.

Came for a smog said would be done fast. Said to call when done. I called after an hour and a half…read moreand the tech said it was done. I get there 20 min later and the desk guy lies and says it just got off thats why they didnt call. -2 stars for lying. If they werent local i would probably not come back again. edit they took the registration paperwork and i called to see if they could find it. they didnt start looking till i showed up inperson. im never coming back unless i dont have a choice.

Sam is a person whose yes means yes, and will no when it's no. He is one whose word can be…read moretrusted. His work is excellent, though I'm not a mechanic so you can challenge whether I know anything. I do know that over time he shows a commitment to honesty, service, and effective work that inspires trust. I doubt you can do better driving 30 minutes away- if you live in Helendale.

After my rear running lights stopped working, I took my truck to another repair shop in South…read moreCentral Los Angeles. They replaced the light sockets, and everything appeared to be fixed. The mechanic turned on the lights, and they worked perfectly--until later that same evening, when the problem returned. I brought my truck to Certified II and explained what had happened. They got right to work, and about three hours later they called to let me know it was ready. When I arrived, the technician, Omar, took the time to clearly explain the electrical issue and exactly what he had done to repair it. I really appreciated his professionalism and willingness to explain everything in a way that was easy to understand. Cody at the front counter was equally professional, courteous, and helpful throughout the entire process. On top of providing excellent service, they gave me a military discount and even washed my truck before returning it. It's hard to find an auto repair shop that combines technical expertise with outstanding customer service, but Certified II does exactly that. I highly recommend them to anyone looking for honest, reliable, and professional automotive repair. They've earned my trust, and I'll definitely be returning for future service.

I had a horrible experience at this shop. We went in for a problem with our vehicle cutting out…read more They did a diagnostic test on the vehicle and said it was a sensor problem. The receptionist also said, the mechanic noticed you have a bad timing belt and it needs to be replaced. We were inexperienced and fell for the scam. The sensor they replaced was no where near the timing belt. It costed us an additional$ 450.00. Two weeks later the problem came back. Beware of these scammers. They probably didn't even change the timing belt or the sensor. We took our vehicle to a different mechanic he replaced the right sensor and we had no further problems. This is one of the worst shop in Victorville. If you are a single woman don't go here by yourself.