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    Land Auto Dismantling

    5.0 (2 reviews)
    Closed 8:00 am - 1:00 pm

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    3 years ago

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    Pick Your Part - Hesperia

    Pick Your Part - Hesperia

    (25 reviews)

    ​WTF, now how do my reviews keep getting deleted? I hope LKQ has changed, but between San…read moreBernardino and Hesperia, these yards were straight ripping people off. ​Don't let them trick you. They were forcing the "optional" warranty on everyone for extra money. When me and my partner Brandon questioned them, we figured it out real quick. We got pissed because they claimed it was mandatory, but it never was. They were just treating people like sh*t and stealing from customers. ​We definitely know what was going on because a security guard who worked the Hesperia yard (off Lemon and E) used to come to our shop to get his car worked on. He gave us the lowdown on what we already suspected: they were "allegedly" taking the money from warranties, waiting until the last couple of days before they expired, and cashing them in themselves to make bank. ​And don't even get me started on the entrance fee. They charge you at the door and claim it gets taken off your purchase, but when you go to pay, they charge you a separate fee and do some receipt magic to make it look like they gave it back. It's a total scam. They've been thieves for years. Watch your receipts.

    Needed a part for my truck that was too expensive to repair or buy new, I called around and found a…read morefew but still so expensive. I heard about PYP and so it yourself... made called and made sure they had what I needed, it's so helpful when they tell you, if they have your part, where your part is on their lot, what type of vehicle it's on. It's easy...

    Pep Boys - Left is from dealer, right is the after market fan clutch that was installed by Pep Boys

    Pep Boys

    (104 reviews)

    I waited in line for an hour to be served while watching the person at the counter shamelessly…read moreflirt with a female customer. Three times he told me, "It'll just be a minute; I'll be right with you." After 45 minutes, I started looking around for cameras; I thought it must be a prank or something similar--but no. This guy actually made me wait a whole hour just to make a girl laugh--all for a discount! I don't know this worker's name--nor do I care--but what a complete lack of respect and professionalism. Pinche pelón cachondo!

    If I could give this location 1 star I would! I visited this…read morebusiness on 3/4/25 due to my vehicle having to be towed three times and spending over $500 in car services with roadside assistance within 48hrs due to a dead 12V battery and oil change. I've waited over three hours in the cold of -43 weather and have not complained one bit about my situation. I own a 2010 Toyota Prius and received unpleasant and unprofessionalism service from the store manager "BYRON SALGUERO" on 3/5/25. He confirmed that he remembered my presence and situation from the previous day. Upon my initial interaction with this agent he seemed to be professional, but after explaining to him that the quoted price from Car Advise was exactly a difference of $17.51 from his quoted total, he began to become aggressive, agitated and unfriendly. This agent was attempting to take more money than what was quoted to me from "Car Advise". I informed to him that the numbers that were presented in the "Car Advise" application were different than what he displayed. He did not care to further investigate the issue and just displayed & stated the total price. He said, "Look this is what I see and that is all I can tell you" very nonchalantly and rudely. I also want to note that when I visited the location on 3/4/25 I was helped by a very friendly female representative. I informed Byron of her courteous service and he rolled his eyes and disagreed with my compliment towards her. It's obvious that this location has internal staff issues and customer service issues. When I asked the time duration of the oil change Byron stated it would be 1hr and 30 minutes. After that time passed and I checked on my vehicle he stated that no service had been provided. Please look into his previous and current background for similar issues. I will NEVER return to this location. After this experience I will no longer use Pep Boys as a service provider. I will be reporting this message to corporate, regional and local representatives. I also want to note that there was an additional representative in an undisclosed area that was present, but did not assist myself or incoming customers. The wait time to be assisted was longer than necessary.

    Land Auto Dismantling - autopartssupplies - Updated May 2026

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