We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

I've been a customer here for 30 years, Yes, I don't always " Like" what they are telling me about…read moremy bill... but I know they are honest and the work will be done well- sometimes it takes them a while to get your car done, but that is a testament to the care and concern that they put into their work .

Was told to bring car at 8 am for tires. Said be done about 4 hours, called at 2:30 and they only…read morehad 2 tires done. It's 4:30 and still no word. Poor customer service

I had a desperate need of an auto battery just before winter 2025 and chose a DieHard for my 2013…read moreImpala. The price and value seemed right. The CS guy was helpful in making suggestions. Purchased and installed. That was about 9 months ago and that battery has performed as if right off the shelf ever since. I am waiting for a few years before I return here for an update but am happy for the choice. I am so recommend DieHard for my son's van and he has nothing but good things to say also.

Needed headlights for my truck, walked in with my kiddos to show them how to buy from the auto…read moreparts store. Should watch this guy he's gonna go get it, and I told him the year manufacturer and model. I couldn't even line them up to go follow him before he already had it. It was literally like 15 seconds. Wasn't sure how to install it, I'm kind of new to trucks. He's like I help you he popped out, had the old one out, confirmed the new one worked, took maybe two minutes. I love their service. The prices are reasonable. The speed of getting the parts was very nice. Small town auto stores have good people work in them, or they go out of business. This is a nice little spot.

Honesty. This is the thing that worries me most about needing mechanical work done on my car and…read moretaking it someplace new. It would be so easy for a mechanic to fix something that doesn't need fixed and add hundreds to the bill. I know it's happened To me before, and I know it happens to way too many people out there. I've been to Webster's twice. Both times I was pleasantly surprised with just how honest this place is. I decided after my last experience, I owed the shop a review....so here goes. Last weekend, My car was overheating, and I couldn't figure out why. Long story. Old car. Anyhow, I had it towed to Webster's with a request for an estimate and crossed my fingers. The owner Jerry called a few hours later and told me my car had two plastic elbows that needed replaced. He also suggested swapping out the belt, but it wasn't a must. Total bill with labor, $275. Could have thrown in a water pump. Could have suggested a hose or two. Could have told me my radiator was shot. Could have added an extra hour to the labor or 20% to the parts. Could have told me a lot of different things were wrong and easily made that bill creep over $350. Heck, $500 would haven't been hard to hit. He didn't. My car needed some new elbows and a belt, and that's what I got. That's the other part of this story. Webster is a local private auto center owned and operated by a seasoned and very knowledgeable mechanic. It's not a bunch of 20 yr olds working at a chain with marked-up low-end parts in matching corporate uniforms. This guy knows his stuff. His shop isn't shiny. His shop doesn't have glass walls, tires stacked all over, and a TV strapped to the wall. It's not on a prime downtown corner across from a coffee shop chain. It's the kind of shop I used to go to with my dad when I was a kid. It's the kind of shop I hope to find anytime I move to a new town. So here's my two cents. Copy the name, phone number and address in your contact list. Save it as "auto mechanic" When you need your car fixed (and we all eventually do), you'll have it handy. You'll be happy you did. Honesty and knowledge. An extremely rare combination that's a pleasure to share when found. If you go in, tell Jerry the guy in the old red Pontiac says hello.

My father in-law sold his 2005 HHR to a person in Troy. After 5 months Jerry told her she needed…read morenew tires. The tires on the car was a mismatched set, different manufactures and wear patterns. My father in-law would never of had installed tires like that. The only way that those tires were on the car would be if Jerry put them on when the car was in on a previous visit. Jerry installed new tires. When the car was brought in 8 months and 18000 miles later Jerry said that the tires were bald and needed to be replaced. The only way these tires could be bald would be if he switched out the new tires for bald tires on a previous visit. When asked about warranty replacements he said the bald tires would have to be sent in and a decision would take 6 weeks. Jerry is the lowest of the low preying on the poor. Never ever go to Webster Auto Repair.

Elite Auto Experts has serviced both my Malibu and my Volvo, and I've had a great experience every…read moretime. Their service is excellent, prices are fair, and they do a great job keeping you updated throughout the process with texts and photos. It's really reassuring to see the progress and know exactly what's going on. Highly recommend

We just moved to Dayton and needed to find a skilled and honest mechanic. Our realtor recommended…read morethis team and we're so glad she did! Everything about this business is a cut above. Their shop is modern and absolutely spotless. They are very friendly and professional. You'll actually enjoy working with them. Their work is top notch and fast. Every project I have done with them has been on or below estimated cost and on time. And best of all they are bend-over-backward focused on honest customer care. On my last project, they spent several days and rode with us multiple times to diagnose a problem I thought was a major suspension issue. When I picked up the car several days later I expected a bill of over a thousand, or at least hundreds. They said the issue was with the exhaust and once they found the problem they were able to address it by simply doing some bending and tightening. So they charged me nothing! I told them they had spent hours tracking the problem down and I wanted to pay them, but they refused payment. Give these guys a shot. You'll be glad you did!

Ken & John do a great job! Fair honest pricing & quality work every time. If you need something…read morefixed correctly the first time, this is the place you need to go to.

Fast, friendly and reasonable. My go-to shop. They even drove me home to pick up a light bulb I…read moreforgot to bring.

Terrible experience here. Car went in for a blown head gasket. Had nothing but problems after…read moregetting it back. Went back in at least 4 times for warranty work. The owners wife is awful to customers as she cussed me out over the phone for their mistakes. Not even a year later the motor jumped timing from a loose crank pulley bolt that they did not torque accurately which blew the motor. Owner told me it would cost him a divorce if he touched my car again. Do not recommend this shop to anyone!

My go to for all my car problems. Might be a bit on the higher end on price but you most definitely…read moreget the best from them. Very trustworthy and reliable. I was referred by a friend and beyond thankful for them. I don't live nearby but I still go out of my way when needed. The only negative is that they are no longer open during the weekends but I understand since it is a small family business and as hard as they work they need to test as well.

worst, worst, worst worst worst he don't even call them. Let me tell you what they did to me. I…read morecalled them for a radiator and they say may be your problem. It's not your radiator with gonna come to you. I was like OK come they took the truck and they say it is the red you're raditor is crack they say follow us to our shop they don't even have a shop they took me a parking lot they took out my transmission and they said and they said you need a new transmission and we're gonna charge you for 1500 to change it. I was like why didn't you tell me before man day not good I was like OK can you put them back my tractor together so I can and they said we're gonna charge you at 1000 dollars if we want to put it back man I don't want to talk about then

I needed Road side service, gave them a call they were quick to respond and got here really fast,…read morethey were very polite and nice and they had very reasonable pricing and I over all I am satisfied with the pricing and the service they gave me. Definitely recommend this company if you are in a hurry