The absolute best service I have ever received! I came in on the coldest day of the year and asked…read morefor a new battery. After purchasing the battery and having it installed, we found out my original battery was perfectly healthy and I needed only to replace the battery of my fob. They key fob battery was purchased and replaced, the car battery was returned, and I left an incredibly satisfied customer!!

The employees were pretty apathetic, but I bet there is a turnover here. Big selection of…read moreeverything for the car and repairs. Easy in and out of the lot. Free battery check, loan tools.

The employees here do not want to work. Genuinely rolled their eyes at me when I was asking for…read morehelp politely and had a short tone. I don't think people who behave so poorly should be allowed to work somewhere where customer service is the priority of the business. My friends and family will no longer be visiting this location. What a terrific disappointment and a waste of my time.

The joe guy at the front is unprofessional and had a attitude , he was no help looking for my car…read moreparts, thank god for google because I almost bought the wrong stuff, won't be back terrible service

I used to shop at Advance. I'd buy my backup lights there because O'Reilly's and Auto Zone didn't…read moresell them. They quit selling them and became just another auto store, no different from the others so why should I go out of my way to their store? And so I don't go there any more because of it.

I was rear ended in the intersection by their store on a Sunday when they were closed. My…read moreelectrical system went out upon impact so I was afraid to drive the car home. Besides I was injured and shouldn't have driven again that day anyway. I had someone move the car to the parking lot of Advance Auto Parts which was across the street. I called them the next day to let them know why the car was there and when I would have it towed. They were very gracious about it and asked how I was.

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

Highly recommend this car shop! Honest, affordable, and genuinely good people. The pricing is…read morealways very fair. It's hard to find mechanics you can truly trust these days, and this shop definitely earned my business going forward.

Great people great service. I request a rear muffler delete, and add chrome tips. Within 20…read moreminutes, my two mufflers were deleted, chrome tips were added, and my flow master outlaw mufflers sounded unbelievable!!!! If you own a hemi motor, flow master outlaw mufflers are definitely way to go!!! Flow master part number: 815425 of 815425s; these two different numbers illustrate short muffler and long muffler. My dodge Durango RT, you have three mufflers; two on rear, one huge suitcase resignator middle; if you choose to be quite obnoxious, change all three mufflers with both part numbers provided, but middle muffler replacement is definitely adequate, then just deleting rear mufflers adding tips; rear tips should be at least 4", and 5" fill rear spot even better.

Called for a quote yesterday on brake pad and rotor replacement. This place had the best price of…read morethe 5 I called. When I dropped my car off this morning both gentlemen were friendly and straightforward. I needed same day service and they called to let me know when it was done. They charged exactly what was quoted and didn't push any extra work on me at all which is rare for auto repairs! I will definitely be back to work with them again.

After a few bad experiences, I had come to dread getting my oil changed. Nevertheless, I decided to…read moregive Tate Boys in Owasso a shot...and I'm so glad I did! The attendants were all super friendly. But the best parts about the visit? 1) I didn't have to make an appointment, 2) I wasn't pressured to buy any extra services that I didn't need, 3) and I was in and out in 30 minutes. I'll definitely be back!

Absolutely do not recommend. Salesmen are great people especially ruben. Never had an issue with…read morethem. Went there to just get tires. My car is a manual. Do not have a handbrake so I specifically told them to just leave in gear when you turn it off. The salesman wrote that on there so there was no issue there. I guess the mechanic didn't even think to look at the note so when he try's to park it I just see it keep rolling and braking rolling and braking. Also ended up with a broken hub cap on my rare wheel. No diligence at all. They just seem careless. DO NOT RECCOMEND!!!

Usually O'Reilly's customer service is great. We needed a new rear blinker and asked if they could…read moreput the new one in our Chevy HHR. They said they would have to pass on it....I assume since it was so close to closing. Went to Autozone down the street, the man their had it done within 2 minutes....the customer service is of this O'Reillys is a joke.

They are like all the other auto parts stores for parts. I'm giving them 5 stars for the service…read more My battery was dead and they were helpful and fast.

Great customer service- my tech knew what he was talking about and helped me find the best solution…read moreto get my car back on the road after a collision. Thanks a ton! will be recommending!!

I had someone come out to diagnose an issue with my car. He charged me for the diagnostic, promised…read moreto order the necessary parts, and then completely disappeared. Despite multiple attempts to contact him over three days--through calls and texts--I received no response. Ultimately, I had to tow my car to a local repair shop, which was an additional expense and hassle. This service was a total waste of time and money. I do not recommend this business at all.