Go elsewhere for parts and supplies! I bought bulbs that was told will fit my car. they did not…read more I returned for the correct bulb. The manager said, "The container is too damaged to return it." They could have returned it to the manufacturer and let them know their product will not work on a Toyota Rav 4 socket. I have never experienced such a non-helpful manager as this! I have spent a lot here over the year. I would never use ANY ADVANCE, again!

First time shopping at this location today. I came in for a very inexpensive part (headlight…read moresocket) that I just assumed would be behind the counter. The gentleman that helped me looked up the part, saw that it was on display in the store and took me right to it. I was in and out in probably five minutes, but even though it was a $6 sale, I was treated wonderfully and couldn't ask for a better experience. I felt like my business was as important to them as someone dropping several hundred dollars. The next time I need something for my car, I wouldn't think twice about driving across town just for the great service at this location.

Set up an appointment. Show up early and they were done quick. I have a tire sensor on my vehicle…read more The tire pressure was the same as I brought in at and pissed I took it back. To tell them I will never come back. The psi was said that they filled it up to 33 psi right on my gauge is 26 left rear is 27. Don't trust them to do their jobs pay the extra money dog some where else.

Went in for tire repair, I figured about a 30 minute job, left 3 hours later! Typical Walmart, they…read moredid a fair job, they were not able to spin balance my tire as requested and printout showed 32psi in tires, not 35 as shown on door of the car.

The young men that were working before 6pm tonight, weren't even willing to LOOK at my car! I came…read morein because my headlights weren't working. There was a brunette and a blonde haired young men working . I was told by the young blonde haired young man (who was not in uniform), that he couldn't look at my fuse box (didn't offer to help me locate it either). If this is the type of service that is given to EVERYONE, then you won't be in business much longer. Out of shear frustration and desperation, I went over to the AutoZone on Memorial and not only did they look at my headlights (both bulbs burned out at the same time), so I needed new bulbs, the fuse wasn't blown as I guessed. They were dismissive and just above being rude.

Staff is always helpful and they always have what I need for my DIY car thingamajigs.read more

needed oil for my son's car and a filter. had no clue what kind of filter. Lindy tried to pull up…read moreby the vin but wasn't successful. then she told me if I gave her the license plate number she could find it! Tah dah! pulled it up right away. she could have given up but kept digging for a resolution. thank you!

Great service by a very knowledgeable crew! O'Reilly Auto…read moreParts is a great store for me to buy anything from classic to modern cars finding most items in stock. It is impossible to give just one or two employees a "shout out" because ALL of the employees at the Church Street location in Murfreesboro are the best! The internet is a price equalizer but customer service is earned and they have earned my busines. Joe Hunt's Paint and Body

When entering an auto parts store, patrons immediately place themselves in one of two categories:…read morethe guy who goes straight to the counter for help, or the guy who just goes to locate an item in an isle. I am the second guy. I like to go grab whatever part I need, utilizing the part-look up directory if necessary. I am also a girl. The first offer for help was appropriate; I declined politely. But as soon as i said no, the associate walked over from behind the counter anyway and proceeded to try to locate my item FOR me. I reiterated that I knew exactly what I was doing. Less surprising, he offered to help me change the wiper blade for me. No. I guess I'm only really annoyed by the tact of his second attempt to 'help' me. If I were a man, I don't think he would have blatantly disregarded my saying that I didn't want help. Unintentional sexism is still sexism.

Of the two O'Reilly Auto Parts stores on Broad St... this is the one you do not go to. I've been a…read morelongtime O'Reilly's customer... I typically shop between them, Advance, and AutoZone (maybe Napa in a pinch). Generally the prices at O'Reilly's are more competitive and they almost always have the parts I need, which can sometimes be for vehicles that aren't super popular. I love working on vehicles and would rate my mechanical aptitude as intermediate. My latest auto need was for a stupid simple battery change... the battery on one of my vehicles had been slowly going out over the last few months and the day finally arrived that I needed a new one. What is usually an in-out experience with a tech at the store kindly swapping the battery out for you turned into anything but ideal. As soon as I walked in I was 'greeted' by a guy behind the counter, but he spoke so softly and was looking at his computer screen the whole time, I didn't really know if he was talking to me or to the other half dozen employees up towards the front of the store. I came up and expressed my need, asked him to run a battery test on it real quick to verify voltage (I didn't have access to my multimeter to do it myself like I usually would). Test showed the voltage was too low - battery purchase need confirmed. While up at the front talking with the associate, all of the other employees were basically screwing around, using pretty foul language, and just all-around pretty unprofessional. I thought, man, I wonder where the manager is, I bet he wouldn't be happy. And then poof, out comes the shift manager, and he's right in the mix participating with them! I should have just left at this point! I asked the tech if he'd be able to help me switch it out real quick, and his response was, "No I don't think so.. it's too cold outside. Basically if it takes more than 10 min or so I'm not going to." I'm pretty sure I was speechless at this point. You work at an AUTO PARTS store, not a cosmetics store.. MAN up! At this point I should have left and gave a competitor my business but for some strange reason, I didn't. I paid for my battery, took it out to my car, which at this point wouldn't turn over, so I needed a JUMP. Amazingly, the guy was happy to give me a jump so I could leave, sure hope he didn't get frost bite. Got back and did the 3-minute job myself.. seriously.. two bolts for the bracket, one nut each for the terminal... battery out... in, reverse order. Done. So now I needed to get my core refund of about $20 since they didn't swap it out at the shop.. so I had to spend more time and money and went to a DIFFERENT O'Reilly's and got the treatment and customer service that O'Reilly's is known for. Do yourself a favor and PASS on this store!!!

I am a repeat customer and couldn't be more pleased. Adam & team provide great advice, good…read morecommunication, efficient/timely installation, and good value. I would recommend to anyone needing aftermarket installation or repair. They have been worth the drive out from my home in Nashville! Dana H

This place is awesome just got my apple CarPlay done. I worked to get it in all night and it took…read morehim 5 mins to figure it out and was super nice about it. This place is legit and all these guys are super nice and understanding Will definitely take my business here every-time.

I came in to get some led bulbs for my VW Passat that was $100 because I was having problems with…read moremy passenger side low beam and the associate was extremely knowledgeable. He came out and look at the light diagnosed the problem and told me the best why to go by fixing it. His name is DeAntae he didn't just hand me a item and sale it he made sure it was what I needed and I didn't have the right assembly for the bulb with my car being a VW so long story short I didn't waste any money on something I can't use.

From beginning to end I had nothing but an above par experience. This is the best audio shop in a…read more150-200 mile radius. They answer any questions, don't make you feel dumb, connect with you on a personal level and the audio level. These dudes love car audio just as much as we do and want to make sure we leave as happy as possible. I had no issues and my car was done a day earlier than expected. I am genuinely 150% satisfied with everything they did. They made the box even better than I had envisioned, and I have nothing bad to say other than I didn't come sooner... Audio isn't all they do either, I beg you to check this place out. Thank you Chris & Andy for everything you did and getting the golf to the place it is now.

Andy at Overkill is a stand up guy. He really does care about our intentions with our vehicles. He…read morelistens and caters to all your needs and is a perfectionist! Great prices and beautiful custom installs! A customer for life!! Thank you again!