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    Autozone

    5.0 (1 review)
    Closed 7:00 am - 9:00 pm

    Services - Autozone

    Vehicle battery testing

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    6 years ago

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    Autozone

    Autozone

    2.3
    (3 reviews)

    Terrible customer service. I had been somewhat loyal to AutoZone when I lived in IL. But recently I…read morebought a battery and refurbished alternator from AutoZone Murfreesboro in January. My van went thru a few rounds of repairs... and ultimately too many deeper problems were found and it landed in the auto wreckers in March 2020. COVID shutdowns had already begun and we didn't leave our house much for 2+ months. Went to return the UNUSED parts and the core parts in mid-May, and all my returns were declined because it fell outside the 90-day return policy.... in the middle of pandemic. :( I pleaded my case and was told to take it up with a manager (who wasn't present). I have much more major purchases from other companies that have been more than gracious during the pandemic, even non-refundable airline tickets can be rescheduled. The staff person literally shamed me for not taking care of this return in under 90 days. Even if I can sell the parts at a discount on Facebook, I'm still likely going to lose nearly $200. They have officially lost my business.

    I went here to buy screws to put on my license plate to my new car. The associates were friendly…read moreand helped me choose which screws were for my make and model. I got home and tried to install it myself but the anchors I had didn't work with the screws. I called to ask if I could come in and have them help me install it and they said yes that's something they do. I went the next day with the screws I had purchased and my receipt. Another associate helped me and installed the license plate for me. He was very nice and didn't even charge me for the screws he used. Then gave me my money back for my original purchase in cash. Wow excellent customer service and the prices here are great. Thanks!

    Absolute Auto Center

    Absolute Auto Center

    2.7
    (27 reviews)

    I had a great experience with Rory S. and wanted to experience my appreciation. Rory was super…read moreresponsive through text / phone and got all the pictures and videos we had requested of the vehicle. We wound up finding another car at a dealership across town but I had nothing but a positive experience from Rory and this dealership. Super friendly, polite, and personable.

    I'm writing to share a disappointing experience with a dealership where I purchased a vehicle that…read morearrived with several unresolved issues that were not properly addressed prior to the sale. Immediately after purchase, I encountered multiple problems. The key fob had a dead battery, and the TPMS light was illuminated due to tire-related issues. These concerns were apparent before I even had time to familiarize myself with the vehicle--there was a non-matching spare tire stored in the trunk, and the vehicle did not include a jack. In addition, within two days, a further issue arose with the backup sensors. I contacted the dealership regarding this matter, and the problem was acknowledged only after the fact. The interior also had an obvious odor of dog, and the vehicle was delivered with approximately two-thirds of a tank of gas. I also found the sales process, particularly the conduct of the salesman (TJ), to be unprofessional. Despite my credit union verifying the transaction and providing payment that was mailed the next day, the salesman's attitude made the process feel reluctant and discourteous. Overall, the dealership provided poor service and left me responsible for addressing problems that should have been corrected or disclosed prior to purchase.

    Autozone - autopartssupplies - Updated June 2026

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