Came by for a battery change . Was still under warranty. They checked and made it easy . Installed for me as well . Great service . Was helped by Jayson and Patrick read more

This organization used to actually support it's patrons. There would be assistance and trouble shooting and support of their products sold at their locations. After an upsale at this location for AC related products, I was informed by my mechanic that it did nothing to remedy my issue. I returned to the location described the time course context and and feedback from my mechanic. I then requested some type of reconciliation. I was told, there was no avenue for refund, store credit and to "use it for something else". Another associate i overheard stated to "don't bother with him". I have been a patron of of autozone for the good part of 2 decades. It is a shame that they not longer support their customer and hire rude dismissive children as customer support in their stores. read more

Stopped by with little to no knowledge on what I needed for an oil change and they helped me out right away! Got me everything I needed and even let me know about a bundle deal they were having so I saved on everything I just purchased! They helped me in 5 mins I literally walked in and out. AMAZING SERVICE! Thank you so much to the Manager William read more

Standard autozone with all you need, clean and well stocked. I am giving this place an A+ solely because of William, the man working who replaced my battery. He was essentially the only one working and was able to ring customers out diligently, and also take care of my battery replacement. I would understand if he said they are unable to due to being short-staffed, but I was accommodated with a very friendly attitude. Thanks again William! read more

John and David helped me out of a huge pickle!!! Not sure I would have been able to get out of it without them. Small piece of plastic fell in after I put in my oil, I could see it and everything. I asked for help and John brought out a tube with some tape to stick it and pull it out. It was too big so I used some chewed gum and a straw. David brought out long pliers. So once I got the plastic up half way with the gum the pliers did the rest. Like playing operation. Much love to them!!! read more

Autozone - Plastic piece of jerkiness - Auto Parts & Supplies Near Me - Los Angeles, California

I was there this morning at 7:30, when the chats were store open and I met a wonderful gentleman named William who was so helpful, I was looking to make sure that my brakes were squeaky, and I wanted to get some brake fluid and to get some help to make sure I was doing the right thing. And he was more than happy to help me. He came out and even looked at my brake pads, real quick, where I was putting the if I break stuff in my car, I really appreciate it in his service. I highly recommend him and I recommend the company for his high attention for the day for a lonely little girl that didn't know what she was doing with her Honda. Thank you william so much. You Rock. Autozone should be proud to have you on board. read more

Came in today to get my battery replaced, and Andy made the whole process quick and easy. He helped me choose the right type of battery and replaced it on the spot. Very helpful, efficient, and professional service--highly recommend. read more

Michael made my day. He was so wonderful and helpful. He figured out my life situation when I couldn't figure it out for the last two years I'm so happy with this Customer Service. What a great guy. read more

They have helpful staff who actually knows what they are doing. They help me find what i needed for my car battery and even gave me the advise how to handle it. read more

I was looking for a rear windshield wiper for my car. They do have plenty but none for mine. The store is fully stocked, organized and the staff is welcoming. Located in a small plaza together with Triple AAA, Rite Aid, Wells Fargo and such Private parking read more

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Andy is really helping! We need to get our car some engine oil, and he explain the type, brand and actually adding the oil for us! Not only saved some money, also the work! Thank you read more

I never have any luck with auto parts stores until yesterday. I needed a motor and track for the rear window in my Chevy Tahoe; and wouldn't you know it??? They had it IN STOCK!!! I love a well stocked parts store. Of course I could have ordered the part I needed online, but to be able to go to a brick and mortar store and get what I needed straight away is priceless. The staff there was fantastic and super helpful. Later that day, I needed a battery for my wife's dirtbike, and AGAIN, they had the battery IN STOCK! Just awesome! Thanks guys! read more

This place is great. BUT, Thanks to their driver Michael. I lost 3 customers because he takes forever to deliver my parts. According to him, he can't make left hand turns. And takes the looong way. I'm out 300 bucks cause of this clown! read more

I woke up and my battery was dead. Called Autozone and they helped me make it right. Great people, and very knowledgeable. A bought a brand new battery at a great price and David installed it for free. Highly recommend this Autozone. read more

Autozone - David installing my new battery - Auto Parts & Supplies Near Me - Los Angeles, California

I'm a handicapped guy and I was in desperate need of wiper blade and everyone told me to call Autozone and not only did I call I'm glad I did! I called and Chris answered, very cool guy was happy to help me, I payed over the phone and he came out and put the wiper blades on for me. I hate asking people for help like that but I'm so glad I did! Thank You Chris read more

With all of the recent rain, I needed a new wiper blade. I went in on Easter Sunday, and they were open! The guys working there were super nice and helpful. Thank you for your help! Bonus - this location has a huge parking lot with multiple entrances and exits. read more

The gentleman who helped with power fluid was helpful and even helped me put it in my car as a girl this was amazing thankyou

If you need your battery changed (as the advertised) do not expect them to do it. There were six people working in the store. The best they could do was loan me (old man with a tall truck) the tools. It was a pain but I did get done. Someone said it was close to lunchtime. Still, it would have been nice to help out a senior citizen. read more

We were very happy with Chris R, when we were in your store on June 26, 2024. We were uncertain what auto washing supplies to buy for our new car. Chris left the register to show us various products and the pros and cons of several items. You have an excellent employee in Chris. He was so friendly and didn't rush us to make our selections. I hope that he is duly commended. Cris Pendarvis read more

Andy who works in this location provided one of the best customer service experiences I've had in a long time. He helped me get the right part, answered my questions regarding the installation process, and was patient as i asked follow up questions. I really appreciate it! read more

Everyone in the store is super knowledgeable but the younger associate Andy was very helpful!! He helped walk me through my car battery change and let me borrow tools and showed me exactly what to do! Andy is a great asset to this store and I hope more employees can be like him. Thank you Andy!! read more

I've been buying parts here for years. Chris the manager that runs the store is knowledgeable about all vehicles and knows the best products. As well as giving great customer service. read more

Great Service today everyone was super friendly and helpful. Will and Jonathan and Chris deserve a raise, they were very sweet and generous. Awesome employees!!!! read more

Autozone - Auto zone - Auto Parts & Supplies Near Me - Los Angeles, California

Chris really helped us out and went out of his way to order us a new battery. We really appreciate the patience and the constant communication in letting us know when things were ready and the transparency. We moved farther from Chatsworth but go back to work with Chris! read more

Worst customer service of all time. Rude and dishonest workers all around. Especially big guy with the nose piercing, extremely rude and unprofessional, not that I expect much from an autozone employee but this locations staff needs training of how to speak to paying customers. read more

The Best Autozone in the San Fernando valley , I recommend this store to everyone, everytime I come in I'm always mad but the kind gentleman always help me with kindness and respect , everyone should come here if they have a question about your car. read more

Came in today with questions about various products for my vehicle and was treated with superb customer service. Always a pleasure coming to this location. read more

Took my car in for oil change my mechanic told me my battery was 50% out and it was AutoZone battery took it to this AutoZone in Chatsworth Chris answer it was very helpful. I had the pleasure of working with Sean. He came out check my battery said it was the battery replaced. It was very kind very professional checked everything again after replacing the battery answered all my questions. Great customer service at this location and Sean a big thank you. read more

I stopped by today looking for castrol o Mobil one oil but they did not have in stock my oil filter for my car. Pacheco was so kind to help me find one. Thank you so much. read more

I went to Autozone today, because I need a battery replacement. Alejandro Beltran was very helpful on replacing the battery. His service was excellent and he was very professional. I would definitely recommend this branch. Thank you. read more

My wife in I went in on 1/05/2022 around 7:30am to purchase some windshield wipers. They were sold out of almost every windshield wipers. The young gentleman who helped was very informative and helpful. He found us windshield wipers for my wife's car as well as mine. After ringing us up. He afford to put the windshield wipers on the cars for us. Mind you it was raining cats and dogs. We accepted the offer. He did an excellent and fast job. While getting soaked in the rain. To bad I didn't get this young man's name. I appreciate what he did for my wife and I. Good job auto zone for hiring this young individual. read more

I can't say enough about Chris the floor manager. He's extremely knowledgeable about cars and he helped me in a way that nobody else could This guy deserves recognition. Kudos AutoZone for hiring Chris's floor manager! read more

Late Saturday night, no one in the store. Was there to retire few items and drop off used engine oil. Poor customer service. Had me wait for my return items while young clerk takes care of the used oil. The older staff was more attentive by greeting me at the register. He asked if I was being helped. The older staff returned to help with my return because the young clerk was taking a long time to dump the used oil into their container. When the young clerk returns to give me back the empty oil quarts with dirty plastic bag, the older staff grabs a new plastic bag to cover the dirty one. At that moment, the young clerk made a rude gesture towards the situation, the older staff looks at the young clerk and ask him if he was okay. It was apparent the younger clerk lacked customer service. Hopefully management can provide some training to help the kid. read more

I'm a handicap war veteran guy was rude to me and worst customer service I've ever experienced will never be going back.

Please don't go to this location . The NO CUSTOMER SERVICE WHAT SO EVER . Treat me like I'm trash , looking for break fluid for my BMW B6 Alpina and the Guy that help me pretend he doesn't even know what kind of car I was talking about . SUCKS BIG TIME !!!!!! read more

SHAWN IS THE MAN! Honest advice and he helped me out with my headlights! Ask for Shawn

I cannot recommend this location more, and the employee Jesus. He spent a long time making sure my car had everything it needed, including looking up other parts online for me and coming out to my car and checking it out. He even replaced my windshield wipers himself in the hot sun, which a local car repair place refused to do for me, then he waited to make sure they all worked! Friendly people and great knowledge of cars and the industry. Really appreciate it! Go here! And give Jesus a raise! read more

Felicity gave great service & changed out my battery so quick! She was very knowledgeable & helpful! read more

Autozone - Auto Parts & Supplies Near Me - Los Angeles, California

Shoutout the the best autozone in the valley!!!! Fantastic management and friendly staff! They are always willing to help with any problem or projects! I can't say enough good things about this store. Thank you all!!!!!!! read more

Been shopping here for almost 4 years . Until recently. I had a bad experience when returning an item . The money never went back to my bank account . I tried to talk to the manager but whenever I tried to talk to one they would come up with the same statement " oH soRry wE cAnT hElp u , u shOUld cAlL bAnk " they weird part is that I never got a receipt for my refund . Which I always do whenever I shop there ( email receipt ) . So frustrating. Be careful when returning items on this store . Managers are useless . read more