Really helpful, professional, attentive, and considerate. Their customer satisfaction is their…read moreutmost priority.

I stopped in hoping to get battery replacements for my car keys and new key holders. I was greeted…read moreas soon as I walked in and the rest of the staff were all friendly and helpful to the several other customers who came in while I was there, providing prompt service and assistance as soon as they walked in. The gentleman who helped me was professional and when he couldn't provide all of the parts I was looking for, recommended a local business to help me out, which I think is great! Couldn't have asked for anything else!

Sean provided us with superior customer service. Feeling grateful - thank you, Sean!read more

Fuck the guy working today. He was a complete prick and talked to me like an idiot. I recommend…read moreNapa Auto Parts if you want to speak to a competent person and actually get help with what you need. Napa went above and beyond for the VERY simple question I had. Only giving 1 star cuz negative stars isn't an option.

Expert diagnosis. Fair prices. Reasonable wait time. Enables me to keep my old truck on the road…read moremany times.

Useless. Acts like he's doing you a favor just by listening to you. Constantly tells you how busy…read morehe is. Basically tells you he doesn't have time to work on your car. Then he gives you a date and time, but can't do it when he promises. Then he drags you along for a couple of weeks, says he will work you in, then he ghosts you by not answering your calls. Meanwhile, your vehicle is getting worse waiting for the repair. There aren't many options in Key West, so I guess people just tolerate this. Definitely a new business model for me. I've run businesses for over 40 years. I can't imagine treating customers like this. He never worked on my car, so I cannot speak to the quality of his work. I won't be going back. I'd rather have a root canal.

I've had the worst experience dealing with this location. Honestly corporate should come down and…read moredo a review. One employee says this, another say that. They can't get anything together. They can't even order parts properly. They dont even offer any sort of apologies or any way to reconcile the business relationship ( order the correct part and have it rushed maybe? ). They didn't even offer to order it and have it sent the next day. I would honestly take my business elsewhere if you're in the area. But if you don't mind terrible, unorganized service brought to you by some of key wests biggest idiots, this is the place for you!

This is been the worst experience I have ever had in a carquest auto parts store in Key West …read more The manager there is the worst person I have ever met he has no education at all. He's very rude and disrespectful to the customers he give a bad name to Carquest. And to Advance auto. When you ask him a question he turn his back on you and walks away when he does answer you he is rude and obnoxious. From my experience there I would never go back to Carquest again. We have other options like Napa auto-parts Key West electric R&R Desel Key West Engine supply. we don't need The kind of people that Carquest hires to treat us like trash and throw us out of the stores.you need to be evaluate your managers a lot better in Key West.

Keys Auto Center Ford first appointment to get a vehicle in with 7,500 miles for warranty repairs…read moreis in 39 days.

Had an amazing experience today! Very refreshing after having had the worst auto center experience…read moreof my life at Kia Key West! Keys auto was super friendly, took care of my truck quickly and very fair price! Caridad Morales and Annie are super friendly and made today again so refreshing given my last experience over at Kia!

The concierge in our hotel recommended Bone Island for a golf cart rental. At 9:15am we made the…read morereservation after he called and was told that they could deliver a cart to our hotel at 10am. It didn't show up until 11. In the meantime, I called several times and was hung up on once and then following calls were not answered. My wife called from her phone and was told that it basically would be there when it got there. When it finally was delivered, the guy was pretty rude and basically said it is what is and that he'd give us two extra hours which we didn't want anyways since we had other plans. Other people in our party made reservations after us with other companies and were on their carts before us. Customer service was not good. You can find better carts for cheaper prices elsewhere. I wouldn't recommend these guys.

Will and his team are awesome. When we first got here we ordered bicycles. In the 10 minutes before…read morehe arrived, we changed our minds and called back to switch to scooters. He was very gracious about it. We rented them for a week and it was a significant reason we had such a great vacation. At one point one of the scooters wouldn't start. We were in Old Town and near their shop. Will sent someone over in minutes only to see we had accidentally hit the red kill switch. Leaving the scooters at the resort with keys in a box on site and it is that easy. Highly recommend!

There are glitches in trying to schedule service online. You can't really talk to a real person or…read morea real technician. When you get your appointment, they don't tell you the address that's correct that you are expected to take your car to for service. Too many glitches and not enough talking to a real person.

Great customer service. Had first oil change there, didn't buy from them but they still were very…read moreprofessional.

Sharky's provides world class customer service. I have booked with them the last 2 times I've…read morevisited Key West with my family & I can say with 100% certainty that I won't ever rent a golf cart from anyone else in Key West! Marc never misses a beat, he's very responsive, flexible, honest, & his golf carts are always in great condition. Looking forward to our next visit, we will definitely be booking a cart with Sharky's again!

I never got a confirmation email or a receipt for their service after multiple requests!read more