Always have the parts I need. Helpful Staff, they step right in to assist and find the parts you…read moreneed. Good prices and they will talk you through the installation. Been my only auto parts store for years.

This place it my go to for auto supplies in Salem! My husband's family has been going here for…read moreyears, and I am now a faithful customer. They have wonderful variety and are able to quickly order any parts. Multiple times, they have come out to my car to take a look at it, replace a part, or show me how to do something. The customer service here is excellent and I have recommended it several times. I wouldn't go anywhere else!

Thanks to Nate in South Salem for providing excellent customer service and helping us find what we…read moreneeded, even though it was at another Napa store.

Daughter just bought a new car and the screws for the license plate were missing. We stopped in to…read morepick some up and she asked to borrow a screwdriver so she could install her new plate. One of their employees came out to assist and discovered that the ones we purchased were the wrong size. After a quick refund/replacement he helped finish the task at hand and she was legally on the road. Grateful to have been able to find this out at the store instead of at home, requiring another trip! The pros: - 10% Military Discount (you have to ask) - Free diagnostic checks - Assistance with minor installations (wiper blades, bulbs, license plate frame) - Tools for use - AutoZone Rewards (earn savings with purchases) The cons: - Always busy - You have to ask for help - Military status isn't in my profile While I don't ever look forward to shopping here, when I do, the pros outweigh the cons. Keep some cash on hand to tip in appreciation of the extra services provided (regardless of whether it's free)!

I can't say enough about the incredible help I received from Nicholas Burns at AutoZone in Oregon…read moreCity (Store #1689). I was about 40 miles from home when my truck suddenly shut down while driving on I-5. Thankfully, I managed to get over to the shoulder safely. The truck would crank weakly but wouldn't turn over. I suspected the battery or alternator had gone bad. Before I did anything else, I contacted my roadside assistance provider--only to find out that my account had been accidentally canceled due to an expired card. They told me it would take 72 hours to reactivate, so I was stranded with no backup and 40 miles from home. Towing was going to be way too expensive, and I had very few options. That's when I called the Oregon City AutoZone. I spoke with Nicholas, who quickly found the correct battery for my vehicle. I told him where I was and asked--half expecting a no--if there was any chance he could bring it to me. At first, he was understandably unsure, but he said "hold on a second," and put me on hold. When he came back, he said, "I'll bring it to you." I was blown away. Within 20 minutes, Nicholas showed up on the side of I-5, not only with the battery but he installed it for me as well--completely unexpected and incredibly generous. Once the battery was in, I was able to start the truck and drive to the store. Nicholas was heading out for lunch, so Fernando stepped in and tested my alternator, which turned out to be fine. But when I tried to start the truck again, I had the same issue--a weak crank and no start--and then we both caught a whiff of burnt electrical smell. At that point, the starter was the likely culprit. I went back inside and bought a new starter, and the team loaned me every tool I needed to replace it right there in the parking lot. It didn't take long, and when I finished, the truck fired right up and ran perfectly. What could have been an expensive, frustrating, and exhausting day turned out to be manageable, thanks to the above-and-beyond service from Nicholas, Fernando, and the rest of the AutoZone crew. I was in a tough spot with no help and very few options--and these guys stepped up when they didn't have to. Thank you, Nicholas and AutoZone Store #1689--you've earned a customer for life.

When I need to tow my motorcycle, I use G&R. They are reliable, professional always courteous…read more If you have a vehicle that you want taken care of, I am sure you will be happy.

I drove all the way down to Turner location (3hrs RT). The guys there were so helpful, they helped…read moreme replace my hood without extra cost.

I chose to go to Doc Brown's because of his mission statement about not wanting to overcharge…read morepeople who don't know much about cars, and for the awesome reviews in Yelp. I got better service than I've ever received anywhere! I had gotten stuck over night in Salem due to car issues and had found him in Yelp the next morning. I did have to call many times, but Doc is a husband and wife operation, so they are busy. However, he called me back and fit me into his schedule, problem solved my bent hood and pushed-in front of my car, and gave me super helpful advice on topping the oil in my very old car. My dad had followed me out to Doc's garage because I wasn't sure my car would make it, and we listened to what Doc was telling me. Dad said I had received such great service and was fortunate to have such an experienced mechanic take the time to explain what was going on with my car. I'm a little embarrassed to say, I didn't know that many old cars need to be topped with oil between the 3,000 miles mark. That explained the sound my car was making and how it felt driving. Though I was embarrassed, I never felt talked down to by Doc. (Ladies, take your car here!) The other problem with my car was that I had gotten into a fender bender on my way to Salem and was unable to unlatch my hood. We left Doc's for an hour and came back after receiving his call. Doc had somehow managed to smooth the hood and get it to unlatch and latch again. This was amazing because the problem wasn't just with my hood, but with the whole front of my car. It had been pushed in 3 or more inches pinching the radiator. What Doc charged for his work was so reasonable, I was dismayed. I would drive from Portland to Keizer to have Doc work on my car. He was great.

I started taking my car (2017 Toyota Highlander) to Doc Brown's Auto about 6 months ago because I…read moreneeded brakes. I was very pleased with the price and the service I received. I was able to take my car in, in the morning, and have it done in a few hours. My daughter recently needed brakes on her VW Rabbit, and I took her car to Doc Brown's and had her brakes replaced. Again, the brakes were done quickly, and at a very reasonable price. If you're looking for an honest, dependable, and knowledgeable auto tech, this is the place to go. Just be aware that this isn't like a regular garage or dealer's waiting room. There's nowhere to sit and wait for your car, so you'll have to have someone pick you up and then take you back for your car when it's finished. But I'll take a little inconvenience for good, competent work and price anytime.

This business has closed recent yo reopen. They were great while they were there. Loved to go in…read moreand browse.

If I could give this place 10 stars for customer service I would ! Tom Hedgecoke and Josh helped us…read moretoday with a truck issue and went above and beyond to remedy our situation. We are seniors and so appreciate their great attention they gave us. We will definately be doing service with them in the future !! Many thanks