While visiting Houston on a day trip, we noticed the rear drivers tire was nearly flat while at a…read moreshop on our agenda. Upon airing it up, we found a screw puncturing it. The tires were installed at one of our Walmarts back home (which on a side note, the techs at the time claimed they had difficulty on the install that a part was stuck on the wheel they didn't want to try replace for fear of breaking other components; a couple weeks after their job my TPMS started malfunctioning and has been flashing on my dashboard for the last 7 months, not able to prove they damaged it given the lag to onset; can't afford the eval and fix at the dealership right now), so they were under the warranty I got with them. We were wary on long distance + high speed + spare tire to get back home. I called the nearby Walmart at the 9235 N San Houston Pkwy, Humble location to find out how to bring it for tire repair. I was told to just pull up to the bay doors and someone would do the intake. After airing up the tire, made it to the store, pulled up the doors where there were about 5 cars also parked outside other bay doors. No one came out after 10 mins, so I went in to the counter. After a wait in a slow register line, I was told the techs come out to us at the bay door to check us in. The woman at the register went out to see what was going on and tell them to catch up on check ins. After finally getting on the list and handing over my key at 1:11pm, I asked the tech how long she estimated it would take with the others ahead of us. She said about an hour, we'd get a text when it was ready. So my son and I went in to putz around Walmart for an hour. It was too cold and windy to go anywhere else. After an hour, we conceded to having lunch in the store McD instead of where we were intended to be in another part of Houston. Afterward, returned to wandering aimlessly around the store. At the 2 hour mark, we were so bored, and I was starting to get badly affected by the fluorescent lighting (physiological issue). I returned to the auto care counter for an update because the app kept returning an error. I was told my car hadn't been touched yet because of the people ahead of me in the queue, and it would be better if I made an appointment for tomorrow. I explained we don't live here, we're only down for a day trip and just need an emergency tire patch because we were facing highway driving back home with no slower frontage road for a good bit of it. My son and I stepped outside to vent and determine what we were going to do. Spending an overnight in Houston so Walmart could patch a tire was not an option, we still had time left to finish what we came down for if we got moving soon. So I went back in to cancel the patch and ask for my key back, we'd rather put the spare on and take our chances with the spare than wait until closing time for a patch. The woman at the register said the key is kept with the techs. So I went back out again to wait in the frigid wind by the bay doors. Instead of coming over to me, one of the techs went to go get our car and brought it to a tire bay, so the woman from the register must have gone out and said something to him as I was heading out there. We sat in the waiting area since it was no longer full up with families and there were 2 seats now available. I had an awful headache from the lights, so sat with my hat over my eyes until they finished the patch. They finally rang me out at 4:11pm, three hours after checking in. When we got in the car, the dashboard menu was on the average mpg screen, not how we left it. Seemed odd, but maybe the button on the steering wheel was bumped. After my son got us out on the highway, he said, 'does it look like the hood is shaking?' I told him to get off the highway at the next exit. Turned out the hood was rattling crazily in the wind on the safety catch, it was not securely closed! Why the tech even had to open the hood of the car for a tire patch job makes no sense to us! I looked over the receipt - no mention of checking oil or fluid levels, and the fine print stated that any service performed would be listed on the receipt, and nothing about complementary checks. I looked over the engine, but didn't see anything blatantly missing or out of place. We checked the lug nuts were secure, and not just visually present as done when leaving. At closer inspection, the valve stem cover was missing. I keep a box of spares in my car though since where we live they tend to sprout legs and wander off every so often... So, in a nutshell, unless your local Walmart auto care center has a stellar reputation, you know the people there personally and trust them with the tech on your car and you don't ever leave your town, DO NOT get your tires and their installation done at Walmart. Any savings by paying their lower price is not worth the risk of them damaging the TPMS system, or potentially losing a weekend (or worse) for a road hazard tire repair through their warranty.

I've always had the best service here, now I find out that the long time manager David is gone. Man…read moreI hate that, he was always kind, the place ran efficiently and there was always punctual service. This morning I get her at 6:55, didn't get any help until 7:20 and my service didn't start until 7:30. This would have never happen under David. I have another appointment scheduled that I can't miss and seems like I will be cutting it closed. Shame on Walmart cooperate for letting David go.

My name is Addam, and I was in desperate need of a transmission issue for my Jeep. I looked around…read moreand no one was able to help me or come to my automotive aid, and I called up a gentleman named Jose, at Latino's Automotive. To my surprise, he said to bring it down and I did, and not only did I get a new transmission, at a great price, they did all the labor right there, and it gets even better, I wasn't without my vehicle for more than 24 hrs, they have great salesman ship, great attitudes, absolutely fanomnal service, at great prices, and for a simple working guys like me, it means a lot to have a automotive company you can trust and stand behind there work with a warranty... Thanks again Jose, I really appreciate the great service and attitude you had for me and my Jeep !!!!

Dishonest and incompetent! Brought them our F250 with a 5.4 work truck to have the engine rebuilt…read more Paid them a down payment and they promised to have the truck ready in 2 weeks. After multiple excuses and over a month later they claimed to have completed the engine. We test drove the truck immediately and found MULTIPLE coolant hoses leaking("Conveniently" they ink stamp on the invoice that overheating voids engine warranty)SCAM ARTIST!!! They also didn't complete other promised repairs. We left the truck with him again with a promise of repairing in 2 days and they didn't finish for almost a week. Picked up truck again and they repaired coolant hoses but not the manifold(as promised).. Worn down by all the lies and execuses, we accepted the truck and paid in full. After driving the truck for a few weeks we found an oil leak from one of the engine gaskets! Wow!!! The invoice you sign also states cash only and that the customer is responsible for all legal fees. So they are protected from credit card disputes and discourage lawsuits. Truly manipulative! They wasted so much of our money, energy and most importantly our TIME! This of the worst business dealings I've ever experienced and I hope this review helps you avoid the same!

I was in a jam and looking for cheap parts, I saw this place on Yelp and headed that way. They did…read morenot have parts for my vehicle that day, a Buick Enlave. He didn't have to, but the guy came out took a look at my car and talked through things with me to the point we knew what was wrong and I saved some money by ending the trial and error battle. Thank you, you made a difference in my world today.

From the owner: In a world of auto parts, get yours at quality OEM discount price!…read moreHere at D&D’s Used Auto Parts we save you time and energy by removing the parts you need and having them ready for pick up. A stress-free experience! Check out our website & more for up to date inventory! Don’t see what you need? Give us a call!

The starter went out only car so I walked well over a mile to this place for a replacement…read more I repeatedly asked to make sure it was the right one. Walked back to my car to find it was in fact the incorrect starter. I'm one mile from them and they couldn't be bothered to deliver it to me.

Buy online for instore pickup saves 15-20% every single day. This differs from the other big guys…read morebecause they will present savings if you have the parts shipped to home only. When I buy auto parts, I want to speak to someone in person about it. I'm a decent mechanic but maybe they have thought of things I have not or it's something I've not dealt with before. AutoZone and O'Reilly's are trying to phase out the counter parts help, and it is obvious from their promotions. Advance has not lost the service focus. Throw in the best reward program in the industry with speed perks, I'm elite, price matching if necessary, and it does not make sense to go anywhere else if you value service and are not a professional mechanic.

Ron helped me with ease and made my experience outstanding…read more I appreciate his service

Carlos was so kind enough to come out in the nasty weather and change my break light and he even…read moreshowed me how to do it myself.

When I called they confirmed that they had the specific part I was needing and called about…read more The salesman was doing what they do.

look I'm all about equal opportunity employment but you can't have all the idiots working at the…read moresame time, space it out. You could try only having one idiot working per shift. I was on hold for 15 minutes before someone one was able to help me. I simply asked what oil filter my engine needed. the guy on the phone had no idea what the heck was going on. He started asking if I need an oil filter for a vehicle then asked if I knew what could filter I needed. I'm not sure who helps him tie his shoes in the morning but instead of putting him on the phone maybe just give him a broom or window cleaner. Just trying to help.

I had a great experience with this mobile mechanic. He showed up on time, diagnosed the problem…read morefast, and explained everything clearly. The repair was done the same day and the price was fair. Super convenient and reliable -- I'll definitely use him again. Solid.

Quick response time and easy to schedule an appointment. Collin is very personable. He addressed my…read moreconcerns and didn't try to upcharge me for unnecessary repairs for a noisy serpentine belt. Worth the $50 service fee to come to my house. Give him a call if you're looking for convenience, reasonable prices based on repair needed and someone ready and willing to work.

I bought a seat for my Mercedes S550 and was told over the phone that everything worked perfectly…read more-- including the massage function -- and that the seat wasn't broken. I paid $500 for it, trusting their word. When I went to pick it up, I found out the seat was actually broken, and they tried to charge me extra for it. The owner, Hussam, and his employee were both very unprofessional. They argued with me, talked disrespectfully on the phone, and even hung up on me when I refused to pay more for a part that wasn't as described. This place is dishonest and untrustworthy. Don't waste your time or money here. I would never recommend J&B Used Auto Parts to anyone.

J&B sold me a bad motor. I paid 1800 cash and 600 for the motor to be put in. The motor didn't work…read more. I have a warranty so I got the car back to J&B. It's been almost 3 weeks and I called them and they said the car was ready. I drove 40 minutes for the owner to tell me they can't find my keys. I said Sir I really need my car and he responded I'm really trying to be patient with you. I'm honestly in disbelief right now. I need legal advice