I stopped in to buy lug studs for my grand Cherokee. They did not have any in stock that night but told me they would be there in the morning. I showed up in the morning and they were not there. So they told me they would order them again and I could pick them up at 6 PM so I showed up at 6 PM and nobody knew what I was talking about and they couldn't find it. Then they told me they would be there the next morning, Well I showed up again that morning and they could not find them again. After that they told me to try back at 5:30 to 6 PM and they should be there. Well I showed back up again and no parts. Again they said they would be on the truck the next morning but guess what they were not, after that they said try again at 6 o'clock and again no parts. It's been three days to get lug studs for my grand Grand Cherokee and after placing two different orders for the same parts I still do not have either order. I do not recommend this part store, after three days. No one seems to care or want to take initiative and I am out of town with a car that won't move. My only hope is that corporate will make this right somehow. Good luck if you stop by there. read more