Rude. Never want to help. We don't do that. Evian's street is even worse. They are only willing to…read morehelp you if your no black. After 3time of the same bad service no one should shop here.

Ok about 4pm today i parked in front of the store in the Handicap parking spot a white gentleman…read moreapproached me when i intered the store and stated that i wasnt Handicap because i was walking i told him all he had to do was as if it was his business to look at my License Plate Tag it shows that im a Disabled Veteran Marine Corps after this incident its making me rethink alot of things about the very people whom i put my life on the line for WoW Racism is very much alive ....

I was looking for some cans of spray paint for mah truck y'all and I found some at this joint…read more The staff is really nice

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I would definitely recommend this shop to friends and family. Bozie does good work and prices are…read morefair.

Best mechanics I have ever known! I trust them without question. I have, and will continue to…read morerecommend them to my family, friends and anyone that will listen about the quality of work, the fair prices and the way they truly care about their customers.

I was on my way to camp at Julian Price when I stopped at the McDowell rest area. My brake light…read moreswitch went out and I could not get my camper out of park. I called O'Reilly's and asked if they had the part. A gentleman said they did. I explained that I had no way to get there and he offered to send it out. I told him I was at the I-40 West bound but I was at I was at I-40 East bound. The young man he sent with the part did not give up and found me. I believe his name was Jason. He put on the new part but couldn't get it to work. He then bypassed the switch and got it out of park. He recommended going into Marion and check with Derrick Muffler, which I did. I just want to say that this is the best customer service I have ever had at an auto parts store, or any store. They were so nice, I wish I lived in Marion.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I stopped in to buy lug studs for my grand Cherokee. They did not have any in stock that night but…read moretold me they would be there in the morning. I showed up in the morning and they were not there. So they told me they would order them again and I could pick them up at 6 PM so I showed up at 6 PM and nobody knew what I was talking about and they couldn't find it. Then they told me they would be there the next morning, Well I showed up again that morning and they could not find them again. After that they told me to try back at 5:30 to 6 PM and they should be there. Well I showed back up again and no parts. Again they said they would be on the truck the next morning but guess what they were not, after that they said try again at 6 o'clock and again no parts. It's been three days to get lug studs for my grand Grand Cherokee and after placing two different orders for the same parts I still do not have either order. I do not recommend this part store, after three days. No one seems to care or want to take initiative and I am out of town with a car that won't move. My only hope is that corporate will make this right somehow. Good luck if you stop by there.

Excellent service. Provided assistance to my family when we were stranded. Employees went above and…read morebeyond there obligations by giving us a ride to Quality Inn. Thankyou!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Avoid this place at all cost, the sales staff very dismissive and rude. So I ended up buying my…read morehonda from carmax instead. Saved a ton of money by the way, but that is not the topic right now. So here it is a few years later I need some minor work done to my truck. I make an appointment and go in the service department only because carmax is not close and guess what they rude, unprofessional, and looking to screw you on repair cost. In summary if they can't trick you into over paying in sales department they are surely going to get you in the service department if you need a repair.

I don't buy cars from dealerships but I do use the service departments that coincide w the car…read moremake. First off when I called to make appointment for service the closest available was 2 weeks out. I did go for panel cluster issues w CRV covered on extended warranty. The greeter person was helpful, said had seen the issue one other time, fixed by unplugging battery and re-attaching. The waiting area is nice, free coffee/cappuccino maker, snack machines, comfy chairs. I understand that there are customers ahead of you but 2 hour wait to unplug battery seems extremely long. Cut down on wait times for trivial fixes, rating will go up.

I wanted a black short sleeve Harley-Davidson t-shirt from a state where my son worked for a short…read moretime. Hannah from Black Jack H-D went above and beyond and sent me a few different choices of their t-shirts with very cool prints on the back to pick from. I just want to say thank you to Hannah for making this Californian a fast and friendly customer service experience.

I would give a -5 star if I could. In my opinion, their service department is absolutely HORRIBLE…read moreand so is a few of their attitudes. I ordered a seat and didn't like it so I tried to return the seat just for them to tell me there would be almost $100 restocking fee (after waiting almost a month for them to give me any information about what was happening with the seat) and I can only take it out in trade with a service that I did not want. Against my better judgement I went ahead and let them do the 20,000 mile service, then they added in something about the shifter needing fixed which was another $600 plus so at this point I have around $1200 all in. As soon as I got my bike back I noticed there was an oil spot wherever I parked it so I started putting cardboard under it in my shop to show them how bad it was leaking. They tried to tell me it was because it was a 2006 although it only had 18,000 miles at the time and never leaked a day in its life. They took it back in a few times to fix the leak each time they made it worse. Finally they gave up and told me they could not fix it and I would just have to live with a damaged bike that they caused and a I cannot ride because it leaks so bad. It slings oil on the back tire and up on my tour pack which is very unsafe. They tried to offer me less than half my money back and wanted me to sign paperwork accepting that. Of course I didn't take the money or sign the paperwork. I asked the manager if this was your bike would you accept this and he said no so I said, why would you expect me to. He said someone higher up would give me a call and I have yet to get that call. In my opinion, stay far far away from the service department because they can't even fix a little oil leak that they created. ABSOLUTELY PATHETIC!!