The best small business service in the Pee Dee. Great quality work and great quality care.read more

The issue is when the owner informed my husband of the mechanical problems and (it was listed on…read morethe receipt) it was not fixed. When my husband informed him to fix it, he did not mean for them to do a tune up but for the mechanics to fix the problems. The car still runs the same and the problems are still there. I would not recommend, suggest or even hint for anyone to go there for service.

I have purchased several bikes from this dealership. I have always been treated in the most…read moreprofessional manner I expect. I have also purchased bikes from private parties and when taking them in for service there was no difference in the way I was treated. Their service department is top notch. So if you want to be treated fairly and recognized as family each time you visit, I suggest you give Black Jack Harley a chance.

Sucks ,wanted bike that was advertised ,in blew me off trying to sell a new bike. I knew my limits…read moreon finances, they just lost a customer and I'll put word out ,go somewhere else.

Needed struts and knew I'd be in Florence for a conference so decided to take my SUV to the…read moredealership while I was attending the conference. Although the service was very slow, I'm grateful it was completed before I traveled back home. Amy was great in the service side of the dealership.

Driving from Washington DC to Orlando when an engine warning light came on. Called ahead to VW of…read moreFlorence and they took us without an appointment just before closing, quickly diagnosed the issue (fortunately not serious) and let us know we were safe to finish our trip. They even put a note into their system so that our service at home will know what needs to be fixed. Very nice and professional people; I highly recommend them.

On a receipt trip between NY and Florida, my truck broke down. I had a warrantee through technet…read moreauto. I called technet and I was five several recommendations. The first 2 could not help me because they didn't work on diesels. Carolina custom trucks evaluated my problem and said they could fix it. I need a tow from my hotel. With in 5 min the tow truck operator contacted me and dispatched a truck to me. When I arrived at CCT they immediately started to check my vehicle. They contacted technet and with in an hour they had the new part and were installing it. I have never been this impressed with an automotive service business as I have been with these guys. Their facility was state of the art, With all, up to day equipment. The work bays were clean the staff were extremely professional and polite. I recommend them for any type of truck or automotive service and repair. These people are the professionals. I found out later the men and women I dealt with were all family. For all repairs And Service give these people a shot! I don't think you will be disappointed.

Called for a quote on tires, alignment and full brake service. They gave me a "rough estimate"…read more(understandable without actually knowing the brake conditions). Made an appointment and dropped off truck first thing. They called before lunch to advise what needed to be done to the brakes after they inspected them and to verify my intentions. Called back around 2pm to advise truck was ready. Cost was about $250 LESS than quoted. Excellent service, price and timeliness. Staff was friendly and helpful. This was also the day before July 4th holiday. I will certainly be back.

I stopped by wheel country tire today as a first time customer because I had a nail in my tire and…read moreI figured it needed to be patched before going on vacation. I would have taken my truck to the local GMC dealership I bought my truck from and where I have been a loyal customer for 20 years but I am tired of having to haggle just to feel like I am supposed to be grateful for the discount they give me when the out the door price is 2 to 3 times more than I can get repairs done elsewhere by an equally qualified mechanic. The Wheel Country technician diagnosed the problem in the rain, removed the nail in the rain, and when I asked what I owe, he said don't worry about it, have a nice day! This outfit definitely makes my short list for future service!

While traveling from Philadelphia, on tour with my band, our van broke down outside of Florence SC…read more On a Sunday. Firestone was the only place open, so we had the van towed there. Once there the employees were very receptive and empathic to our problem. They ran a couple tests and while the tests came back with bad news, they still helped us out by knocking a couple bucks off the total cost. Not only that but with more shows to play and the fact we couldn't take the van any further, firestone allowed us to keep our broken down van on their lot for a few days while we figured out a solution to our problem. Thanks again it was really awesome to see how helpful people could be.

My name is Belinda, and Travis Gleaton. We have always used Firestone for our vehicles, but I can…read moretell you that the Firestone in Florence, South Carolina, is the worst. I took my car to them for coolant on July 19, 2026, and we did not get a call or anything about when it was going to be ready or fixed. We picked our car back up on July 25th, 2026. We paid for the service with no problems. As we were leaving the Firestone, our car would not pull. We went back and told them that the car would now not pull/accelerate, and the Manager stated he knew what the problem was and the service guys must have messed up the throttle because it was close to the plugs that they had put in. I left my car there, and he stated he would fix it. I went back in to find out what was wrong with my car on August 11th, 2026, after many stops in to see when they would have my car fixed. The manager kept saying he was busy and had not had a chance to look at my car. After several conversations, because now I am pissed. The manager then states that it was my battery that was causing my car to not pull/accelerate. He states he would get to my car fixed. I get a work order today, August 25th, 2026, and then go by the store to see my car was parked as if my car had been fixed. I go in, and the manager just hands my husband the keys with no explanation or anything and says it is fixed and walks away. An old man that works there then told us that they had to jump-start our car to look at it. After all this time, I'm sure they did. Not to mention, we had to rent a rental car while we have waited all this time. I then go get in my car to leave after such poor service. My car does not starts. We go back in to speak with manager who is now in the service area and we tell him the car does not starts. He say, "Yes I know, I do not know why they put your car out there like that because we had to jump start it". The same manager that gave us our keys. He then tells us that he will put a new battery in the car and will have it fixed in a hour and to come back because his worker was not available to do it at that moment. Not anything about they just our car off or issue with a battery. While my husband was still at our car we notice that the hood of the car was open so we popped the hood to see what the problem was and closed it to only notice now the hood will not close. We then told the manager and he got upset and stated, we will take care of it tomorrow morning. I am so unhappy with FIrestone in Florence, South Carolina on Hoffmeyer Road. They do not have qualified service men and they do not know what they are doing. I tried calling customer service to complain but the gentlemen on the other end was no help either. I am looking for any recommendations because I will get answer. THIs was the second time this location fixed something on my car and I had to bring it back. NEVER AGAIN!!!!!!!!!

The radio they put in was good but when I got there my dash was all broken, and when I called them…read morethey told me my car was all dry rotted on the inside so they wouldn't cover it.

In a matter of 2 weeks, the stereo fuse blew in my car. I did a Google search and decided to visit…read moreNorton Stereo because there is nothing worse than listening to music on your mobile phone. The owner was extremely knowledgeable about car stereos, car speakers, and all electronic devices related to cars. I even listened to him explain to a family the differences between car stereos and amps; his analogy and explanation made it simple for me to understand! A diagnostic fee was given to find out the issue with my car stereo. Within 10 minutes, I had a viable solution to my problem and within the hour (and maybe a half too) I was back on the road belting out my Amazon playlists. Thank you guys for giving me my music in my car!

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work