Friendly staff, fair prices, and fast turnaround for repairs and services. Their website provides…read morean easy way to make an appointment. Very thorough with all communications.

Outstanding communication with clear explanations and quality work. They were extremely…read moreprofessional!

guys came out and picked my car up. I paid them over $700 to fix it . I got my car back and took it…read moreto bmw and what they were supposed to fixed wasn't fixed. I called and texted several times and they didn't answer my calls nor text. so finally they answered it and I showed them the video from bmw and they told me it was a faulty part and it was under warranty and he would come out to fix it...he never showed and stop all communications so I'm filing paper work I. small claims court on them

From the owner: We specialize in bringing the comfort of automotive repairs to your driveway! We offer a variety of…read moreservices, and can always find a beneficial way to make our customers happy

They are honest and straightforward. They don't try and sell you a lot of stuff you don't need…read more.. which is a big plus. Their prices are fantastic too. Other places I called were $200-300 more than what I was charged. Wow!

We have used Southside many times this year. Each experience has been excellent. They make…read moreappointments so the vehicle is worked on when they tell you it will be worked on. They have been very fair with us. They are up front with their pricing. We are very satisfied.

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

12 out of 10 stars! Can't say enough wonderful things about this business! Absolutely wonderful…read morepeople that truly care and are invested in kind, fair, prompt, and honest service! They were willing to work with me to make my vehicle safe to drive even though it was already a very busy end of the week day and I was a call/walk in customer. They will stand by the work and prices are fair and competitive! Highly recommended!!! Best of Florence area for sure!

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...

Jim is honest , very knowledgeable and extremely dedicated to his craft. Doctors work on 2 models…read morewhile Jim has to know and perform his magic on approximately 1500 makes and models. If you're not happy with your mechanic. Give Keep Em Running Jim a try you will be extremely happy you did.

Jimmy is professional, quick, and knowledgeable. Not to mention that he didn't come to sabotage my…read morevehicle in needing to call him 5 miles down the road for a larger problem. He is trustworthy, not to mention more than reasonable priced! He's a rare find in this greedy mechanics world.

Disclaimer: I met Richie & his family through my parents over a decade ago. He'd been my dad's…read moremechanic for years before he even had a shop in town, and has done all of the work on every car I've owned until I moved to Georgia. He replaced the engine in my first car, a Mitsubishi Galant that I drove into the ground. I didn't take care of it & didn't care to learn about how I should take care of my cars (I was 17 and stupid). When the computers malfunctioned and he took a look at it, he gained 100% of my business whenever possible because he told me he could fix it, but I'd be better off if I didn't pay him to & used that money to get a new car. He refused business because he's ethical & understands how much trust goes into him being the person people want to make sure they have a safe & reliable car. I've never looked back, and I've told everyone I know in town to go to him - and as long as he's there, I'll keep sending people his way. Oh - and in case anyone is wondering, I take much better care of my car now. I learned my lesson!

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

While traveling from Philadelphia, on tour with my band, our van broke down outside of Florence SC…read more On a Sunday. Firestone was the only place open, so we had the van towed there. Once there the employees were very receptive and empathic to our problem. They ran a couple tests and while the tests came back with bad news, they still helped us out by knocking a couple bucks off the total cost. Not only that but with more shows to play and the fact we couldn't take the van any further, firestone allowed us to keep our broken down van on their lot for a few days while we figured out a solution to our problem. Thanks again it was really awesome to see how helpful people could be.

Chuck Kirven recommended me to leave my vehicle on Saturday the 09/05 to get AC check. The Store…read moremanager Chuck stated someone would check out the air on that day. Call back at 2:00 pm Chuck said somebody was gonna check it out before they close. I called back at 7:00 pm and they stated the technician has left for the day and was it OK for my vehicle to stay overnight and he promised to check it out Sunday. CALLED Sunday at 12:00 They stated that the vehicle was in the bay getting checked out and they will get back with us by 5:00. No call Sunday confirm my vehicle has been check out . My vehicle been sitting up at Firestone ever since Saturday. Now today is Monday a holiday they open until 5:00. Went up there to check up on it my vehicle . The unprofessional manager , Chuck stated that someone get to it today. Need to remind you that he promised ever since Saturday /Sunday that the technician was going to check the vehicle out. Nobody never checked the vehicle out, and it was still sitting in the same place we parked it Saturday. so I asked Chuck Monday September 7 why wasn't my vehicle checked out? He told me they don't have time for my shit and told me to leave out his business ... so unprofessional so the fact is they never checked out the vehicle and they want me to let us stay another night how professional can that be and then he was rude and nasty at the same time because you didn't check out the vehicle as you said a man word everything unless you don't keep it unprofessional Chuck. Unprofessional forgot that's not his business. He worked for that company.

Took my car to Thompson's Auto Body & Repair. The staff was super friendly. They listened to and…read moreanswered all of my questions. My car wasn't there long they worked me right in and the price was absolutely amazing. 10/10 Highly recommend. If you're in the Florence or surrounding areas go see these guys. You won't be disappointed

From the owner: Here at Thompson's Auto Repair &Body Our Family Has Been Providing Automotive Services For Over 40…read moreYears. We treat our customers like Family. Bring your car in for all it's needs. We'll keep you happy and your car running at a cost friendly price.