I felt good about deal until I went to sign papers. I signed blank pages to start and later was…read moresold several warranties that were on my closing statement, I only seen my figures when I was handed a envelope with the contract included. I am no old fool I was really overloaded with coverage that I needed and really could do without. I decided that even though they loaded me up I will keep the coverage. The finance manager said I had bumper to bumper coverage for 7 years or 100,000 miles. I am holding him and Florence Toyiota to this verbal statement he made to me during the signing of papers at Florence SC Toyota Place of Business. Thanks Larry Rogers

Had to do oil change and rotate tires. Quick appointment,…read morefriendly staff and will definitely come back!

never call me back. Got my car from Lee Hyundai of Fayitville N C . Super place to buy a new carread more

I only gave them 3 stars because I love my truck. If you…read morebuy from this dealership get ready for a game of cat and mouse! All they care about is making the sell... after that... Goodluck reaching anyone! Johnathan sold me my Jeep Wrangler and now that I've had my truck for 2 months I realize how little he actually knew about the vehicle. My tires were loud and horribly imbalanced during the test drive and he told me that it's going to make that sound and wobble because the tires were so big. Wrong!... and I've since gotten the issue fixed. After my sister did her part of the paperwork... they just left my truck sitting in their lot and didn't replace the cracked windshield, as promised. They told me to have safelite do it at my home which was annoying, to say the least . Another issue was they took almost 2 weeks after signing to replace a tire because it was completely bald. And then Johnathan told me after they finally got it done that he "threw in a spare"... but it was just the old sh*t tire that they took off. They never gave me a spare key either , and it took weeks of "sorry, I didn't call you back. The box is locked where the spare keys are.". They just need to stick to selling Hyundai's honestly. Lastly... I've since messaged Johnathan about my 30 day tags and no response, as they promised they could extend them if i needed more time since I'm not from this coast. SMH

I said I would never come back to this dealership after a bad experience a year ago…read more But I decided I would try them one more time. I can't say enough good about them. Matt was the service advisor. He got me in right away. They diagnosed the problem immediately and was able to replace the infotainment center right away. They were courtesy and friendly. The repair was done in a timely manner. The cost was reasonable. I have done a 180 and would heartily recommend them on the basis of this visit. I know they have earned my business! THANKS!

We purchased a car from Cale Yarborough Honda at the end of December 2025. We were promised two…read morefree oil changes within a year. When we returned six months after our purchase for the second oil change, we were told we had exceeded the mileage limit (which we had not been informed) BY 38 MILES!!! I won't be returning to this dealership.

Got in and out pretty quick as I was first on the list! Plenty of seating while waiting and tv to…read morewatch. They have a little snack bar that also has coffee ! My advisor followed up with me on what was needed!

Close down! My car was towed there, told me it was the engine. Kept my car and never got a loaner…read more Never called to give an update all calls were initiated by me. Was told it was going to be a 17 hour job. Turned out it was not the engine but was something equally expensive. Was told manager made sure everything was covered. Made it back to MD and took car to my local dealership because I felt like I got the runner around. That dealership didn't know why prices were not listed and told me it was a quick fix and no parts needed to be ordered and I should have been in and out the n one day. Run from these dishonest people!

Great customer service. Hats off to the best service center experience I have had. Found out why…read morewas wrong with my car and fixed it in 20 minutes. Thanks

Extremely Disappointed with Service Department - Major Lack of Accountability:…read more We had the transmission replaced on my wife's meticulously maintained Kia Sorento Prestige Elite at this dealership. While the repair itself was completed, the experience afterward has been incredibly frustrating and unprofessional. When my wife picked up the vehicle, the plastic protectant cover that protects the undercarriage was sitting in the back. She was told by the service advisor, Patrick, that he would put it back on and to give him one minute. When the car was brought back around, the cover was no longer in the back seat, so she assumed it had been reinstalled. It was not. Upon getting home, we discovered the cover was completely missing. There was only a small piece of foam dangling from the front. My wife immediately called Patrick and was sent straight to voicemail repeatedly. She had to call the sales department just to get transferred to service, only to be told Patrick was on vacation. After a full week, we finally reached another service advisor. He asked for pictures, said he would involve a manager, and that someone would get back to us. Another week passed with no update. When my wife followed up, the advisor became defensive, saying "IDK what you mean by taking it higher, I was only trying to help. Maybe you should get in touch with your service rep........Patrick!?!!" We went through the same runaround again and finally reached Patrick, who said he would "go look in the back" for the cover. And that's where we are now. This is not how you treat a loyal customer who just spent significant money on a major repair. The complete lack of ownership, poor communication, and finger-pointing between staff is unacceptable. We've wasted hours on the phone chasing basic accountability for something that should have been a simple fix. I would caution anyone considering service here -- especially for major repairs -- to think twice. We expected better from a Kia dealership.

This guy knows vehicles, and he knows how to treat you right. I have purchased 2 cars from Michael…read more I am a very picky buyer who gave him 2 very specific cars to find for me and his knowledge and skills enabled him to find me cars that exceeded my expectations. Prices are extremely fair and if the make and model of a vehicle you really like doesn't test well or has had recalls, not only does he not sell it to you, he recommends a much better alternative for you that you will like better anyway. My only regret is buying a vehicle at a dealership a couple of years ago because my wife wanted a NEW car. After dealing with Michael, I will NEVER do that again. In fact, I will probably drive from Chicago to SC to have him help me with my next purchase. Yes, he is that good.

Wow, what an car lot! Let's just saw I'm on my 4th car from Pee Dee Auto Sales! The staff is…read moregreat, financing was amazing and I love how perfect the cars are! Can't wait to do even more business!

From the owner: Pee Dee Auto Sales is a family owned business started in 1989. Since opening, we've sold more…read more24,000 vehicles! Our longevity is due to our great selection and customer service!

This dealership always has problems servicing cars in a timeline manner. Once you purchase from…read morethem, it's not a concern for them to provide good service. My family has purchased 3 cars over 10+ years. My last purchase was a brand new car that I purchased a warranty with. The warranty is pointless if the dealership can't accommodate repairs timely. They won't get any more business from us.

I had a very disappointing experience at Five Star Chevrolet in Florence, SC. My salesperson was…read moreBryce and the finance manager was Justin. I was told the vehicle I purchased had been properly serviced and was "ready to go." Within a short time, I discovered problems with parts that should never fail under 50,000 miles. These are components rated to last much longer, which makes it clear the vehicle was either not serviced as promised or its condition was misrepresented at the time of sale. When I brought this to their attention, the dealership refused to take responsibility or offer any kind of resolution. Instead of standing behind their word and their product, they left me stuck with the issues. This is not the level of honesty, service, or accountability you would expect from a Chevrolet dealership. I would strongly caution anyone considering buying a car here to think twice and carefully verify everything before signing. -- Johnny O.