Great auto parts store. We were broken down and they were so helpful! Carol was very professional…read moreand helped us out in every way she could. Thank you!!

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First off, I rarely post reviews, but people need to know about this one. My Nissan Juke broke down…read morein Evanston Wyoming and this shop had the best reviews so I had it towed there. The receptionist lady told me that the entire engine needed to be replaced and that I could either pay them $10,000 for them to fix it, or just scrap the car and get something new. I spoke to Chad, the automotive technician and he told me he ran a compression test to confirm and that my car was only giving 30 pounds instead of the expected 160 pounds, and confirmed that it did indeed need a full new engine. He said I was looking at several months for them to be able to order the parts and the engine, wait for shipping, and complete the installation. I still owed $10,000 on my car since I was financing it and I had only driven it 22,000 miles in my entire 4 year ownership of it, so it was hard for me to believe that it needed a full new engine. I gave them my auto warranty company information and Chad told me he would reach out to them on Friday, but when I spoke to the receptionist lady on Tuesday for an update, she got super defensive and told me that she has a hard time believing that Chad told me he would contact my warrantee company because he doesn't submit claims to warranty companies. She said she needed to order all of the parts brand new so that they would be covered by their own warranty. Something felt very off so I called AAA, and I had my car towed to Auto Pro in Utah. The mechanic there was able to fix my car same day and it only really needed new spark plugs. I sold my car to Carvana the very next day, and they said there were no mechanical issues at all when they did their full inspection. Chad's Automotive was clearly trying to take advantage of me (maybe because they're in Evanston and don't get a lot of business, or maybe I'm a woman and don't know much about cars?). Just sharing my experience, proceed with caution and make sure you get a second opinion. If you have AAA premium, they will tow your car for free to someone more reliable.

We stopped by Chads Automotive with my best bud Ken in a 1998 Ford Ranger that he is delivering to…read morehis daughter in New Jersey. Well, long story short, the thermostat was wonking out and we wanted to have it looked at. Chad was backed up for a week but said he'd take a quick look at it. Well he fiddled with some hoses and switches, answered all of our questions, told us to track the engine oil and assessed that we were probably good to go. He gave us a grin and said "I'd go for it". So, 15 minutes later we are rolling down the road with our fingers crossed and incredibly grateful to Chad for taking some time out of his busy schedule to help out a few dudes...Seriously, it's all about the humanity man. Update from 1,000 miles later: the truck is running great and we have not had any more troubles with the thermostat. Also it appears that Chad secretly fixed the heater and seatbelt alarm. This truck is running like a youngster again!

They will try and tell you they don't have an oil filter that fits your car but they can get one…read morefrom the store. It will cost you an extra $10. If Walmart store has the filter they can transfer it to them. Just an attempt to jack up the price. Not ethical and therefore should be avoided completely. They get two stars only because they were fairly quick about it. AVOID unless unethical business practices don't bother you

They did a good job on the tires but we were quoted 1/2 hour-45 minutes to complete the job. We…read morewent ahead and bought our groceries, spending enough time to coincide with our car getting done. TOOK OVER 2 HOURS. Our groceries were getting warm as we waited and we had a 30 minute drive ahead of us to get home. I don't mind waiting but let me know I'm going to wait! I was on the verge of asking someone if we could put out grocery cart in a cooler. We did have a few groceries we tossed after arriving home because we didn't trust that they got warm then cooled again. Let people know how long it could take!

We were driving from California to the Midwest when our change oil came on in our Jeep Wrangler…read more Luckily, we were driving right past the Evanston Jiffy Lube right off I-80. We pulled in, told them our issue, and they checked it out. They changed the oil and air filter (which was filthy from our drive), topped off the other fluids, and checked the tire pressure. The whole process took less than 30 minutes during which they also had a new air filter delivered from NAPA. The cost was about $140 for everything. Our Jeep runs much better than before. The staff were courteous, friendly, and made sure that we were taken care of.

I could not say enough good things about this staff. We're driving a dodge 3500 with a trailer…read moreattached from California to Columbus and back. Our way there we got a flat on the trailer in the middle of the road. We had so much trouble finding any shops to purchase and mount a new tire after we changed it. We had to go through several to find any that had even the tiniest bit of customer services and decency. On the way back, the check engine light came on. We needed both fuel filters replaced on the truck. It was 4:45 pm and we were still 15 minutes outside of Evanston. We needed to get a hotel room, the little kids out of the truck and drop the trailer for service. The staff at Jiffy Lube could not have been friendlier, kinder, more helpful, more efficient or shown more hospitality than they did. They even recommended a great place fir dinner that we really enjoyed. Thank you so much. We're back on the road and getting closer to home.

Was kind of skeptical to trust doing the Bedliner on my new pickup to someone in Evanston over a…read moredealer in SLC but due to the COVID-19 outbreak we aren't allowed to leave the state. So I gave these guys a try and was pleasantly surprised at the quality and workmanship that these guys do. I couldn't ask for better results and Ellingford has my business from now on when it comes to anything related to spray in bedliners. Was well worth the trip over from Rock Springs. You won't be disappointed by the work that they do.

We stop here while we are traveling because we can count on good service…read more A full tank of gasoline. Clean accommodations and lot. And a snack that is priced fairly. That is a big deal in this day and age and we really appreciate it very much. I would recommend, but moreover I will return.

I always stoped here for subway for past 5 years but not anymore i guess not until this kind of…read moreworker working there Women name julie bad service She said she can't get paid to take care every customer i think this business all about customers but this kind of worker Pretty bad energy

If there is a way to give a 10-Star rating, I would. I cannot thank everyone at Southern Tire Mart…read morein Evanston WY enough for their care, their expertise, their professionalism, and their beyond excellent work. I was driving from Alabama to Utah and was 70 miles from my destination when my 20ft. cargo trailer blew a tire on I-80. I was towing it behind my 40 foot motorhome. As a widow driving by myself, this was my first solo tire experience. From my first phone call to them to my final exit, I knew I was in excellent, trustworthy hands! Never once did I feel like I was "handling" this on my own or that their recommendations were anything short of exactly what was needed, with nothing added. A road unit was dispatched within 10 minutes of my call for help. That gentleman was able to put on my spare tire quickly, despite the dangerous location, in order for me to drive to their location at the Pilot/Flying J. Their bays were plenty big and easy to pull my entire rig in. There had been damage to the other tire and the shredded tire wiring was pretty much entangled underneath the trailer. So, there was significant amount of "clean up" as well as the two new tires needed. Their work was clean, thorough, reasonable, honest, and complete. Their kindness extended to offering me every discount they could, desiring to help just an everyday person trying to make their way moving states. Often feeling quite alone, I never had that feeling when in their capable care. They had me back on the road again, within 60 minutes, and with no concerns there would be any other problems or damage from the incident. WELL DONE! Even just thinking about that evening makes be well-up with gratitude for you all! Thanks, Linda K

I lost the alternator on my bus in the middle of nowhere Wyoming. I talked to John first thing in…read morethe morning and he manages to track down the part I needed so that when I finally got to the shop and he verified that it was, in fact the problem, he could get it coming ASAP. As a customer with some mechanical ability and as an owner of a small mechanical shop I truly appreciate that he was able to source the part but didn't just load the parts cannon before confirming the problem. That right there is the sign of a GOTDANG PROFESSIONAL!!! They managed to get me right in and get the diagnostic done, part ordered and delivery arranged and work done in one day. That's amazing service. Thanks to John and the whole team at STM

We are into the first week of our 6-week road trip from Chicago to the north west of Washington via…read moreLincoln Highway, mostly country roads. Between Laramie and Evanston WY, and after riding many dirt roads, we heard a noise and notice that oil was leaking. At Evanston Big O Tires we were suggested to go to the Toyota dealer in Salt Lake city. Big shout out to Big O as they gave us complementary inspection, diagnosis, and top off differential fluid at no cost. They are honest and sends us to the right place.

We were driving our RV and pulling our trailer from Cincinnati to California, however on the way we…read morehad a tire blowout around the Evanston, Wyoming area. We called several places and nobody could help us. Then we called big O tires and not only did they help us, but they went above and beyond. We are so grateful that our tires have been replaced and we are back on the road safe and sound, within a half hour. Thank you so much to everybody there, but especially to Ben. Ben, you were very helpful, communicative and understanding and we really appreciate it.