If there is a way to give a 10-Star rating, I would. I cannot thank everyone at Southern Tire Mart in Evanston WY enough for their care, their expertise, their professionalism, and their beyond excellent work.
I was driving from Alabama to Utah and was 70 miles from my destination when my 20ft. cargo trailer blew a tire on I-80. I was towing it behind my 40 foot motorhome. As a widow driving by myself, this was my first solo tire experience. From my first phone call to them to my final exit, I knew I was in excellent, trustworthy hands! Never once did I feel like I was "handling" this on my own or that their recommendations were anything short of exactly what was needed, with nothing added.
A road unit was dispatched within 10 minutes of my call for help. That gentleman was able to put on my spare tire quickly, despite the dangerous location, in order for me to drive to their location at the Pilot/Flying J. Their bays were plenty big and easy to pull my entire rig in. There had been damage to the other tire and the shredded tire wiring was pretty much entangled underneath the trailer. So, there was significant amount of "clean up" as well as the two new tires needed.
Their work was clean, thorough, reasonable, honest, and complete. Their kindness extended to offering me every discount they could, desiring to help just an everyday person trying to make their way moving states. Often feeling quite alone, I never had that feeling when in their capable care. They had me back on the road again, within 60 minutes, and with no concerns there would be any other problems or damage from the incident.
WELL DONE! Even just thinking about that evening makes be well-up with gratitude for you all!
Thanks,
Linda K read more
