I've only been to this location once but pretty happy with my experience. My SUV's low beam light bulb burned out last night. This is the first time it ever did it. If I go to the dealership, which I usually do, they will charge me a hefty labor fee.
My husband suggested that we replace it ourselves. How hard could it be? I went online and there's a lengthy forum of frustrated car owners who couldn't replace it. Ok. So it was that hard. Luckily, there's also youtube even if it was just for a similar car.
I called this autozone this morning and I asked Pat to see if they have the lightbulb for my car. All I did was give him the year and make and their computers knew exactly what it is and he said they have it in stock. Hooray! So he put it on hold for me until I dropped by after work. It was nice that he offered to put it on hold and also nice that both him and another associate offered the option of buying 2, which only cost me an extra $5. They also recommended other things for it, but I only needed the bulb.
When I was walking away, the associate offered to help me replace the bulb. I know there are women who are more car savvy etc than I am, but I an clueless with cars, so I said OK and I'm glad I did because I drove out of the parking lot with working new lights. He also did it for free!
It was so convenient and glad I didn't blow money on labor that I could've done myself or have autozone staff help me with for free.
I've had another good experience at the Autozone in Butler and the associate also helped me for free, so I'm assuming it's part of their service, which is a great plus! read more