Last weekend I again returned to Advance Auto Parts for a much needed item. I have slowly been…read morelosing the valve caps on the tires of my Kia which I check the tire pressure on at least monthly. It always seems to happen the same way either screwing the cap off but mostly back on because of the limited access the hubcap allows me. This store is just down the street at the intersection of Spring Grove and Kenard Avenue so it is very easy to pull into and out of the parking lot. This is where I also bought the Turtle wax rubbing compound after the bumper of my car was scratched up last year. The associates are friendly, helpful and very knowledgeable. Sometimes I had to wait a few minutes to interact with them as they help other customers but it has been worth it. Their prices and the brand selections are reasonable. I found a set of gray valve caps here for $0.99 that perfectly matched my car. I recommend coming here for car parts & accessories big and small. Until next time be kind to each other. #yelpcincy #advanceautoparts

I will never shop at Advance Auto Parts again. Ever. Never ever. Ever. I can't stress that…read moreenough. I went into Advance to buy a small part for my car (nothing serious, something cosmetic) and not only was I not greeted, but the person attending the store that day rolled his eyes at me! Oh, I'm sorry Mr. Lazypants, is my presence here hindering you from all the nothing you're doing? Anyway, I found what I needed, but I had a question about it. I wanted to compare it to a different similar product. I didn't want to ask Mr. Lazypants, but since he was the only person in the store, I didn't have much choice. Bad idea. Not only was he incredibly rude and condescending, but he didn't even answer my quesion! He didn't have the basic knowledge to answer my question, and TRUST ME I am in no way, shape, or form an expert on cars. Duly noted, Advance Auto Parts! I'll never be back to this store or any other. Ever. Did I say that already?

Don't buy Kia's... they allowed hundreds of thousands of kids to steal their cars and real havoc on…read morethe streets for the past 5 years. This brand is hot garbage and needs to be avoided at all costs unless you want to wake up to your car missing and some kids joy riding it. Kia will clown on your experience and tell people to call their insurance. This brand is extremely incompetent and their cars are almost all ugly af and crap anyways. Hondas were stolen at insane rates in the 80s and 90s and Kia fucked up and made it super easy for people to steal their cars 3 decades later.... yeah I said it Kia sucks and is an incompetent brand. Go to Toyota or Honda instead

Absolutely the worst car buying experience I have had. Was in the market for a 2023 or 2024 K5. Saw…read morea beautiful 2023 with great mileage online so I reached out. Salesman Derrick sent me a text asking if I had any questions. At that time I told him I had a hard 25k out the door budget including taxes and fees, and asked if he thought that was doable. His response (and I have the text ) was "I am confident we can get that done because we are having a moving sale to reduce inventory" and asked me to "come in to secure the sale." Went in for the test drive, said I wanted to proceed, just to find out he had lied and we were not even close. I can only assume his plan was to tell me what I wanted to hear just to get me there figuring I would just give more money.. Went back and forth with him and the sales manager (Tommy I think) , who's best attempt to make it right was to offer a new K4 for less than I was offering for the K5. Ultimately I took the K4 offer because I was not going home without a car that day, but two days later, I'm still angry about it. I went in to "secure my K5 purchase" and left with a K4. They should have made it right by honoring what their salesman had committed to. If they really cared about the customer they would have. The jeff Wyler enterprise can afford to have honored the commitment and taken the small loss and would have possibly gained a customer for life. Instead, a couple thousand dollars means more than their word. . The lack of integrity shown was incredibly disappointing.

Unresponsive. Parts he fixed caused engine to smoke. Had to have car towed to different shop to fix…read morehis problems. Never heard from him again and denied any refund for work he was supposed to do and no financial compensation was provided for the new damages his "repairs" caused.

Matt is very responsive and knowledgeable about cars. He only works on certain car models. I think…read moreHonda, Toyota, Kia, but don't quote me. I brought my 2005 Honda in to be checked out. He identified the issue with ease and called me to let me know the issue and how much it'd cost to fix it. He also communicated via text the entire time. When the car continue to make a noise, he allowed me to bring it back and reassured me that the noise was due to age and not because of any issue. This was nice because a lot of mechanics would invent a problem, just to get more money. I'd describe Matt as honest and helpful!! Gallery Automotive is tucked away right next to Northside Yacht Club. It sticks but for some reason google is having trouble properly identifying Gallery Automotive. Please don't let this top you. If you allow Matt to work on your vehicle, you're sure to be content with the service.

This place has been out of business for about 3 years...! You would think either 1-800 Radiator…read moreCincinnati, or the building owners would take down the sign.........! People stop by daily looking for an open store! Looks 1-800 Radiator Cincinnati could care less about their customers wasting time looking for a store that does not exist @ the1243 Tennessee Ave. location

I went to AutoZone at 1748 Seymour ave. Miley s. Was awesome another business said my battery was…read morebad and needed to be replaced, I came here and got my battery tested and they were very nice and very patient with me . I will definitely come back and bring all my business to them . Thank you Miley for all your help I needed a answer and you really made my day . Thank you very much. Very good people and very respectful.

I've had the pleasure meeting the new store manager yesterday, she was so polite and knowledgeable…read more I haven't visited this location in over a year due to bad prior experiences but i am pleased with the change in the store. I was greeted when I walked in with a smile on every employee face, i witnessed emploees joking engaging in conversations with the customers everyone was in great spirit. great job team I will definitely return to this location. this team needs recognized cora, daishawn, shirlisa, desjon. great job team it is because of you that I will return also thanks for making a difference.

We bought our car here two and a half years ago and received such great service from our salesman…read morethat we named our car after him! Since then, we've had nothing but positive experiences at the service center with both of hyundais. The guys who work here are really welcoming and knowledgeable and the waiting room is pretty nice for a car dealership service area. When there have been issues, I've felt informed but not pressured into making expensive decisions. I definitely do not dread bringing my car here and when it's time to upgrade our older car, we'll probably look here first.

My daughter and I were at JW Hyundai of Colerain last Saturday to buy a car, but the car we saw…read moreonline had been moved up the street to another Wyler location and was being sold. First, I have to say the salesman we were working with at JW Hyundai was great. He was very helpful and tried several ways to get us into a car and even looked at other Wyler locations. The manager, Tim, was rude and condescending. Refused to help us, wouldn't even call another Wyler location to see if a car we wanted to look at was available to go see. When I asked if he could call for us, his exact words were, "Well, you can call, but no, I won't call for you." At which time we walked out. He was far more concerned about making a sale only for his dealership than supporting the Wyler network. I feel he was also that way because we were two woman shopping alone even though I had been pre-approved. He was willing to lose a sale and possible future sales for the entire Wyler network instead of being helpful. After we left JW Hyundai I realized where the car probably was, so we drove two minutes up the street to JW Kia and purchased the exact car we came to see at JW Hyundai. The people at the JW Kia were amazing! They were helpful, and worked quickly to get us a deal and get our paperwork completed before the other people who were also looking at the car, and we drove off with the exact car we originally wanted. Great job losing a sale for your dealership, Tim! I've never actually been to a dealership where the manager lets a sale just walk out the door. I will direct my business and anyone who asks me about JW to JW Kia on Colerain. BTW the Kia dealership was much busier than Hyundai. That should say something.

Very disappointed. I made an appointment on 3-26-25 at 2:00 PM to test drive a 2025 Ford Maverick…read moretruck. The Highlighted Features clearly shows Tow Hitch/Tow Package and I had specifically asked for a 4,000-pound towing capacity in my previous correspondence with them. I was told the truck was gone. It had been sold. Why wasn't I notified? I was then offered a Ford Maverick without all of these features for a higher price.

I was having my vehicle serviced for a transmission repair. There was a miscommunication with the…read moreoriginal person handling my vehicle. Ryan, the service manager worked to resolve the issue in a way that showed very high standard for customer service. He promptly addressed my concerns and a respectful manner. And quickly followed up with me to get me on the road.