I read the reviews and checked it out for myself. Great service. Very friendly and even installed…read morethe rear wiper blade for me!

What a great experience! I went with my husband to get my battery tested. We walked in and were…read moregreeted and helped by Laurenaceo. I spelled it wrong. He was available so it was tested immediately. Bad battery so we bought another one. He installed it. We were in and out in less than an hour. He was friendly and knowledgeable and funny. Awesome experience! I would come here anytime.

We needed a new battery and tried advanced auto parts. Evan was so helpful and changed our battery…read moreout in less than ten minutes. We just had a bad experience at auto zone on military hwy and coming here was just a breath of fresh air. Thank you so much Evan for being nice and polite. We will definitely be coming back for any our car needs. :)

top tier service. grabbed a rear windshield wiper from autozone who were supposed to install it in…read morethe first place, came to advanced just by chance and my man Evan O. looked out for ya boi. installed and had me on my way in 5 mins.

This group knows customer service with a reasonable cost. It's hard to find an honest repair shop…read moreand A+ is one of them. I will definitely be back when I need more work done.

The wait time for my inspection was great. Both times I had it inspected it was about an hour…read more Everyone I spoke to was very nice and professional. Unfortunately, I could not justify the price of the repair needed to pass inspection so I had to take it elsewhere. My re-inspection was also very quick. I feel like the price for the inspection (20$) and the re-inspection (1$) was great.

The experience I had with Chase at Discount Tire made my week…read more My son used my golf cart and returned iwith a hole in a flat tire . After MANY calls to local shops and hearing "No.. not us". I finally came across 'Moke America Golf carts'. The awesome girl on the line said "We use Discount Tire on Virginia Beach BLVD". I then called Discount Tire (answered on the second ring ). They told me to "come on in". Walked in and met Chase. Chase took my tire and after a few minutes showed me the problem. He then said "let me check something".... He mentioned a bead and the tire ‍. Anyways.. Chase came back with my tire fixed! I am SO surprised with the honesty.. Chase did not take advantage of me knowing what the tire and bead rim thing is. And it was fixed! Well done Discount Tire for hiring such awesome employees! And a shout out to the girl from MOKE America Golf Carts that let me know about Discount Tire on Virginia Beach Blvd. Keep up the great work! And well done to all the employees!

Im not used to the cold weather and tires deflated due to the cold. I pulled right up and they…read morechecked my tire pressure and filled my tires. They were super nice and helpful.

I've bought 4 vehicles from Rick Hendrick Cadillac of Norfolk. All of my interactions with the…read moresales team and service team have been nothing but great. I came from dealing with Southern for many years and never got the same service that I have gotten here. You can tell they really do care for their clients. They don't just sell you a car and forget that you exist afterwards. My sales person(who I share the same name) Jake Osborne, has continuously gone above and beyond for me. We will continue to recommend our friends and family to come here for future business. They have a wide preowned inventory that isn't just limited to Cadillacs. So if you are looking for other models, they more than likely have it or can find it. When I got my most recent car from Jake. My new to me 2020 Ford Mustang GT, it came from their Wilmington, NC store. It took less than a week for the car to get to their store and have it ready to go waiting for me to pick up! Keep up the great work, Rick Hendrick you have a great team here.

I purchased a pre-owned vehicle from Hendrick Cadillac in Norfolk Virginia on Tuesday, September 8,…read more2026. I wired the down payment, 20,000.00 and it was received on the next day. I was told that as soon as they had the money, my car would be delivered to me. It needed some work done in the body shop that my salesmen said they would try to get finished on Wednesday. That did not happen. I called Thursday. My salesman, Kero, was not working that day. I spoke to one of the sales managers who said he would check on it and call me back. He never did. I called again and spoke to someone else. He said they were charging the car and would bring it when it was finished charging. The next communication I got was that it was still waiting for the body work to be done and I would have it Friday night. It is now Saturday afternoon. I have called, been put on hold, got cut off, called again and promised a call back. No call back. Still no car.

We walked in last December knowing we were interested in a Mini. My husband had watched every mini…read morevideo on UTube and so we were here to see what we could find! Out came Jacob. He told us he was new, so he threw me off of my "dealing with car salesman" game. Jacob is one of the main reasons we decided to buy a car here. He was very helpful. Asking questions from anyone around him and getting us the answers that we needed. We decided to build a new JCW All4 Mini Clubman. We got a good price and we were able to trade in our B6 Alpina BMW and got the best trade in amount of all of the places we checked. Jacob called and emailed every week to let us know the status of her build. We knew what stage the car was at all along the way. Surprise, she arrived a week earlier than expected. Jacob called us to tell us she was ready, we could come and get her today! But we were waiting on the cable guy, which turned into a six hour ordeal. They stayed late for us! We got there at closing time, before staying in close phone contact, and they told us to come on and get her! We were so excited! Three months later, brings us to today! Our Mini came in and she is BEAUTIFUL! This was the BEST car buying experience we have ever experienced. I would recommend to anyone looking for a Mini to go in and ask for Jacob. Management was also helpful by staying late. Thank you Jacob and the whole Mini team!

Went in there to get something simple fixed, they charged me, but didn't even fix it. Then refused…read moreto actually fix it because they claimed the job was done.

They usually have the parts I need at a much lower cost. Never had an issue with them. Especially…read morebatteries

I would give this specific establishment a lower rating if i could, make sure you do extensive…read moreresearch before buying anything here or else team member "Brandy" will sell you the wrong product and refuse to give you a refund. I am not the most car savvy person so i naturally just asked for help, i asked for the appropriate oil filter for my 2021 honda civic hatchback sport and my wife's 2018 honda accord sport, she said they both take the same type of filter which turned out to be completely wrong and her pride was wayyyy too high to admit that therefore making me waste not only 60 dollars for the oil and oil filter but most importantly my time. Definitely needs to reconsider her place of employment because a automotive store isn't it. employee Brandy after being told what my issue was still had the audacity to tell me i'm wrong and that i gave her the wrong information, yet all she asked me was make and model of my car(s) which i gave to her accurately, a simple google search proves that she's 100% wrong, just very unprofessional person overall.

Do NOT, I repeat do NOT buy a car here or even go for maintenance. All of the employees act like…read moreyou are bothering them from the second you walk in the door. Particularly "Nichole" at the desk. Even calling them is a lost cause. They are all blatantly rude. It's mindblowing they can run a business like that. If you buy a car, once you drive off the lot they will never support you or even treat you with basic customer service, again. They just want the sale. I've been to so many incredible Ford Dealerships in my life, it's unfortunate this one is ruining the Ford name. I wish I could save the next person from wasting their money here.

I really like Ford, I know some of you are not fans but I stick with American made! I had an issue…read moreand thought for sure it was my starter.. I have the automatic stop/start but I turn the button off because it does wear down the starter, as luck would have it, the problem was the battery ! Thank you for the loaner and the great service. Two very big thumbs up. Will be seeing you soon for my oil change, and thanks for taking care of my baby!!!