On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Oil light came on in my car on a weekend when the dealer was closed. I took a chance and went to…read moreAdvance Auto for help. Anthony took pity on me and was able to diagnose the problem and helped me by putting some oil in my car to last me until I could get it in for service. Great customer service!

Purchased a battery online for my vehicle as it stated it would fit. When I arrived at the store to…read morepick up my order, I asked if one of the techs could please review if the battery was the same fit. It was 7:38 PM when I picked up the order and was told since it is already dark, we are unable to perform anything on a vehicle but I will be fine since online stated it is compatible with my vencible. Fast forward to getting home, the battery did not fit in the vehicle. Returned to the store the next day in hopes to get the correct battery but was handled by an employee who was more interested in processing the return. I permitted the return and decided to go to Autozone. Not only did the employee state he could not reprint (yes reprint because there was no receipt paper in the machine), his manager reconfirmed he could not and if I wanted confirmation I could reach out to customer service. My concern is the "return receipt" would confirm we processed a return for a battery over $200. Thankfully, Autozone was able to immediately get the correct battery installed!

Terrible service here, waited first in line for a half hour with no one to help me, had to leave…read morebefore anything me could help me. Terrible experience, Better off going somewhere else with more responsive employees!

I do NOT recommend!!!! Had my battery tested and it needs to be replaced, which I knew. I was ready…read moreto buy a battery but The guy told me they do not Install!! I went back to My car and it wouldn't start. I asked Him if he could jump may car. He said NO!!! They do no service. Definitely another Coming back here for anything, and If all NAPAs have the same policy, won't Be going to any NAPA!

Always find what I need at a fair price here. Helpful staff who can guide you to the right parts…read moreneeded. Good sales.

I been calling the store to get prices and buy parts. But people that work there they dont know…read morewhat they doing. And have attitude, and have you waiting on the phone for 30 mins . This mess up. And say if you dont like go somewhere else then.

We were lucky enough to make it home. Thanks for the worst help ever here at this location I went…read moreknowing there was some sort of issue with my battery and I was seeking help so I could safely make it home since it was almost an hour drive home. Should've been a dead give away when the battery was smoking... But no, according to the crew and their device, everything was fine. Besides the battery smoking, it also had a crack. Don't trust this location.

I took my car in to get the dent out of my door. Mike helped me out with out the best possible…read moresolution and gave me a great price on the repair. The car was repair within the day and the door looks brand new. They color even match perfectly with the original

I had to grab a few things before the autozone closed. This autozone was by far the best one I have…read morebeen able to shop at. The customer service rep was great! He helped me with finding something and also gave me info on spray paint / paint for my car which I did not know. He has a store full of people and was very mellow and did not rush me at all. I have to say this person definitely needs a promotion and a raise! I will definitely come back and visit!

Navar and Dan were super helpful. Took the time to come out to my car and put in the filters I…read morepurchased. Thanks guys.