This is now my go-to for auto parts. My battery wouldn't hold a charge, so I called before I…read moredrove there and thankfully Michael was who answered. Very professional and polite. Once I arrived, he went above and beyond to help me replace my battery. The store itself is very clean and friendly. I have been to other Auto Parts Stores, but none have been as friendly as Michael and this location.

We needed a battery and we were gonna be there just right at close of 9 PM. The gentleman stayed…read moreafter we made the phone call and was very kind and helpful and had the battery ready to go when we walked in the door.

Buyer beware Mitch is a piece of work takes your money…read morewithout hesitation His product is junk pure junk, no diagrams or any type of instructions welding is jr. high level, warped parts, nothing square even the powder coating is junk 4000 thousand dollars in the trash mitch the spineless worm all talk no results My name is Steve Clark 559-805-5859 call me I know others with bad results

The equipment itself seems to be OK. The installer said it had a lot of steel - more so than some…read moreothers. It was a single post lift. The folks at Gemini do not know how to help a new lift user figure out which configuration will be the best, and don't even know what sort of current you need to have for the power units. The power cord itself was only 18 inches long - super ridiculous (and small gauge wire to boot). Once they got my money, they chose not to respond to my plea for some help. I could not recommend them to anyone else, ever after this experience. And yes, I tried email and phone, but no response. Stay away!

Had a very very bad experience here, cashier guy treated me like I didn't know what I was talking…read moreabout, and was being a complete jerk ~ his demeanor was very belittling and abrasive, I told him off and went to get better service at Autozone on the same street ~ will never come back to this location again. do better.

They were so amazing with helping me with everything I needed most especially Adam's who really…read morehelped me out with my car engine.

Bad service Always leave me on hold never answer from the…read morefirst time and when they cant hear you they hang up the phone

Gustavo was a great help!! This store has amazing customer service! Thank you Gustavoread more

After a quick breakfast stop on the way to work I needed to use my roadside assistance service to…read morehelp me get my car started. When I got home me and my son went to this Auto Zone and the clerk acknowledged us immediately to let us know that he would be right with us. And he was. I let him know that I needed the battery check service and he bundled up, went out to my car and got right to it. I appreciate the way he was so quick, helpful and knowledgeable. I'm going to gladly do business here when I need something for my car.

The best car-buying experience with Legend and Parker!…read more I had an amazing experience purchasing my car thanks to Legend Brown and Parker. Legend was an outstanding salesman--knowledgeable, professional, and genuinely invested in helping me find the right car. He made the process easy and stress-free, answering all my questions and making sure every detail was perfect. A big shoutout also goes to Parker in the finance department. He was friendly, transparent, and walked me through all the financing options so I could make the best decision confidently.

If you check other popular review platforms, you'll notice that Family VW of Burleson is flooded…read morewith near-perfect ratings. In my experience, that's not accidental--sales staff actively prompt customers to leave reviews while they're still at the dealership, often before the deal is even fully complete. Because of that, many of those glowing reviews deserve a closer look. I bought a lightly used vehicle that was marketed as "Certified," expecting that designation to mean something. Within a few weeks--and after only about 200 miles--the check engine light came on. When I brought it back, the service department suggested the damage must have been caused by hitting something like debris or an animal. While that's always possible, we had no recollection of any such incident. More importantly, the damage itself didn't support that explanation--affected areas were covered in grime consistent with older exposure, not fresh impact, and there hadn't even been rain during the time we owned the car. After pushing the issue, the dealership ultimately agreed to reverse the sale, which I do give them credit for. That said, I've continued tracking the vehicle by VIN, and it has since moved through multiple owners and dealerships. For a car sold as "Certified"--and priced accordingly--that situation should never have happened. An accident history alone should have disqualified it. While I can't prove the dealership knew about the prior damage, a proper certification inspection should have caught it. I also had a separate issue when ordering a part through their online system. The process seemed straightforward, but after placing the order, I received no updates at all. A full week passed with no status change. Attempts to reach out via email went unanswered, and even submitting a cancellation request produced no response. In the end, I had to dispute the charge with my credit card company and purchase the part elsewhere. Bottom line: approach Family VW of Burleson carefully. The surface impression may be polished, but when problems arise, they can be significant.

Came by after my battery had died - got AAA to restart the car and then I took it to Walmart,…read morethinking as late as it is, maybe I can still get a new battery or at the very least, get it charged up. The sales person was super - did some checking on my old battery and stated it was done for - vehicle was a certified Honda Pilot from Honda of Fort Worth (they should have checked it, but probably didn't), but no matter, Walmart had a replacement and they installed it for me that evening. There were approx. 10 folks in front of me and they stayed past closing to get this job done. I was fortune enough to come by and stop at Walmart. Cost wasn't any more than other places, so I feel reasonably sure this battery will last for at least 4-6 years. Excellent workmanship! Highly recommend them.

idk if there kids or just adults with no common sense but we ask to replace to tired bc they were…read morebald.. they never asked which tires to change or anything and just told me to go to a station and leave so I assumed they had plenty of common sense just to see the front ones were bald and t the rear ones were new(got them in Octobe) well they ended up changing the rear new ones and left the front ones normal... didn't know they were that dumb but hey some people are a little slow. them they questioned us for not telling them which ones to change as I assumed it's there duty to ask the client when asking for the service and I assumed if they didn't know and you jacked it up.. you'd check all 4 and realize " oh the front ones are bald.. the new ones are new" " let's swap the front ones".. anywho they never asked anything just stayed quiet and made me wait around 3 hours for 2 simple tires.. and this was with an appointmen. I swear they be hiring anybody these days cuz damn people be dumb.

best place around fort worth in my opinion . excellent work and friendly. they take their time with…read moreyou explaining everything you need to know . highly recommend them

Dropped off 2 PWC cylinders on JULY 20TH to be blasted, bored, honed, and decked. Was given an…read moreestimate that they would work on them AUG 11TH and should have them done mid to late Aug. Called them on AUG 23RD and was told they blasted them and should be a few more weeks. Ok, no big deal I understand delays happen. Called again multiple times in mid/late Sept and got the same response. I'm starting to get a little frustrated at this point. Called again beginning of October and the same thing "the tech is measuring them and we should know in the next few days what pistons you need, I will call you once I know more". By now boating season is wrapping up. Finally said screw it and drove to the shop and picked them up OCT 24TH. During the span of 3 months, I never received 1 call about the status of the work, delays, or any info. Clearly my business is not important to them so I decided to take it elsewhere. I've been more than patient and understanding about the delays, but at a certain point I'm tired of being lied to. If you're a racer or have a trip or some sort of hard deadline you need a project finished by, I'd recommend going elsewhere. Also, in regards to the media blasting that they did do, I was told the coolant passages would be cleaned out and cylinder looking like new. Still lots of paint and corrosion everywhere on the cylinders and coolant passages. Lack of attention to detail and care for the customer. Will never do business with them and do not recommend.

Staff here was nice. We came around lunch to glance at the Murano and the Pathfinder, only to have…read moreto leave quickly. George helped us out. When we returned later that afternoon, we had another gentleman helping us that was very nice. The showroom wasn't the best for us, it had a strong smell of musty, humid atmosphere. That part wasn't very pleasant. My wife is unable to handle those situations, so we are unable to stay long inside the showroom.

Purchased a new vehicle for my nephew . Scotty was great! Finance guy was very slow to generate my…read morepaperwork! Overall grade B+!