This is now my go-to for auto parts. My battery wouldn't hold a charge, so I called before I…read moredrove there and thankfully Michael was who answered. Very professional and polite. Once I arrived, he went above and beyond to help me replace my battery. The store itself is very clean and friendly. I have been to other Auto Parts Stores, but none have been as friendly as Michael and this location.

We needed a battery and we were gonna be there just right at close of 9 PM. The gentleman stayed…read moreafter we made the phone call and was very kind and helpful and had the battery ready to go when we walked in the door.

Jerry Ridener is awesome. After my 12hr night shift I came out to find my battery died and I had to…read morebe jumped to leave work this morning. I tried O'Reillys and they said they couldn't change my battery out so I went to autozone. Jerry changed my battery out and had me on my way home in such a short time. Thank you so much!

Excellent, very helpful people. Prices are as expected. Will come back again. I love AutoZone but…read morethis location is the best.

I've been here several times and never had a problem at all, always able to help me and there's…read morenever too busy to help. This pass week I had heart surgery and had a few extra holes in my arteries than normal and couldn't install the new battery I just bought and Jody didn't hesitate at all and installed it for me and I was very appreciative and it really made my day, knowing that I wouldn't be Stranded somewhere. I'm not sure if doing installs of batteries is the norm since I usually do it myself but like I said this really helped me out so much.

It's a shame when one person can completely negate everyone else, but when someone this rude and…read moreunhelpful is there, it makes you never want to return. He was exceptionally rude and condescending to my wife and that is completely unacceptable. We will not return to this store.

Had a very very bad experience here, cashier guy treated me like I didn't know what I was talking…read moreabout, and was being a complete jerk ~ his demeanor was very belittling and abrasive, I told him off and went to get better service at Autozone on the same street ~ will never come back to this location again. do better.

Courtney took amazing care of us, never tried to talk us out of what we wanted, and made sure to…read morefind us exactly what we needed, could not recommend him more!

CONSUMER WARNING: BE CAUTIOUS BEFORE DOING BUSINESS WITH THIS VOLKSWAGEN DEALERSHIP…read more My experience with this dealership has raised serious concerns about its pricing transparency, sales practices, and willingness to put advertised offers in writing. Based on my experience, I strongly encourage prospective customers to exercise caution before visiting or committing to a purchase here. The dealership advertises that it will match or beat competing prices, yet when it comes time to substantiate the advertised offer with a written deal sheet, we were met with resistance. Rather than providing clear written documentation of the proposed terms, we were told that sending deal sheets was not the dealership's responsibility and were pushed toward coming in person. That raises a fundamental question: If the advertised deal is legitimate, why is there such reluctance to put the numbers in writing? Consumers should not have to drive to a dealership, spend hours negotiating, or sit through a sales presentation simply to discover whether an advertised price is genuine. Customers deserve transparency about the selling price, applicable incentives, dealer-installed accessories, fees, and other conditions before making the trip. When a dealership promotes an attractive offer but will not clearly document the proposed terms for a customer to review in advance, it creates the appearance of a potential bait-and-switch sales practice. At a minimum, it undermines consumer confidence and raises legitimate questions about whether the advertised deal can actually be obtained on the terms presented. We dealt with Joseph Velasquez, a sales manager, during this process. Our experience left us deeply dissatisfied with the dealership's approach to transparency and accountability. The dealership's claims of reputable, family-owned business values mean little to consumers if straightforward questions about advertised pricing are met with resistance instead of clear answers. To be clear, we have already filed complaints with the Texas Department of Motor Vehicles, the Texas Attorney General's Office, and Volkswagen corporate. We also intend to file a complaint with the Better Business Bureau. We believe consumers should be able to make informed purchasing decisions without being pressured into visiting a dealership before receiving basic written pricing information. MY ADVICE TO ANYONE CONSIDERING THIS DEALERSHIP: * Do not rely solely on an advertised price or a promise to match or beat another dealer's offer. * Request a written, itemized out-the-door price before making the trip. * Ask for all applicable incentives, dealer fees, add-ons, and conditions to be disclosed in writing. * Keep copies of advertisements, text messages, emails, and all written communications. * Do not assume that the price discussed verbally is the price you will ultimately be offered at the dealership. A trustworthy dealership should welcome informed customers, answer reasonable pricing questions, and make its proposed terms clear. Written transparency protects both the customer and the business. Based on our experience, I cannot recommend this dealership. The refusal to provide the written pricing documentation we requested, combined with the insistence that we come to the dealership first, has seriously damaged our confidence in its sales process. Consumers work hard for their money and deserve honesty, transparency, and respect throughout the car-buying process. Do your homework, get everything in writing, and think carefully before investing your time in a dealership that will not clearly document its offer upfront. BUYER BEWARE. Verify every number before you make the trip.

They helped tremendously with excellent customer service from Erick. Great place to bring your…read morevehicle in Crowley!

I have been here for over 2 1/2 hours to have the tire pressure check in all 4 tires. I was also…read morehaving them check the back driver side for a leak. It usually takes 5-10 minutes to check the tire pressure and i know it doesn't take that long to check for a air leak on a tire. They haven't even said anything about my truck.

Johnathan was super helpful today, came in not knowing what was wrong with my vehicle he helped me…read moreout and changed my battery for me bless this man

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They were so amazing with helping me with everything I needed most especially Adam's who really…read morehelped me out with my car engine.

Bad service Always leave me on hold never answer from the…read morefirst time and when they cant hear you they hang up the phone