Alex provided great service twice now. He is friendly and knowledgeable about my car needs. He…read morequickly identified the problem and a perfect solution. He installed air filter on separate occasion and instructed me on another diy repair !! Grateful to have wonderful service in our own neighborhood!

Time for a oil change in my 1949 Willy's Jeepster.i usually do it myself but I was lazy and it's…read morebeen a couple years I don't drive my Jeep very often.The nearby lube and oil change shop didn't have the oil my Jeepster required. I headed over to AutoZone on Rosedale Hwy. I haven't been here in a while, this store has all your auto parts, accessories you'll need. Mike greeted me as I entered and asked if he could help. I told him I needed 5 quarts 30 wt non detergent and a filter I had a part number for the filter. Mike was great super helpful friendly He went across the store came back with my 5 quarts then he went to a computer behind the counter punched in numbers and he said, "Got it!" Mike was back in a flash with my special oil filter. The price of oil has gone up we all know, but I haven't bought any in a couple years 6.49 a quart WOW!!. Mike at checkout applied a discount that I didn't know about he saved me 13.95. Mike provided great service very professional. AutoZone on Rosedale has all your parts, Thank you Mike I went home and changed the oil myself in 30 minutes.

1 star only because I had to. They had 3 employees working, my husband and I were the only…read morecustomers. Not once did any of them offer to help Not even a greeting. We needed hatch lifts and they only sold hood lifts. Well at least that's what we think. We ended up leaving. Driving to pep boys where we know they will help.

This store has always had the best and most helpful employees. I have gone here for the last ten…read moreyears. Today I went in and I have pins in my right hand. My turn light went out. I went out and kAndrew H helped me find the lights and I told him I was going to utube how to install them. He went out and helped me install them. Autozone and their employees always go above and beyond!! Thank you!!

Yshel Rendon is amazing ! She's so helpful and patient. Definitely the best customer service I've…read moreever received there . She was very knowledgeable and helped me with my purchases as I frequent this store often. Definitely recommend this location

The employee (Andy) was very helpful and friendly. I would recommend this location over some of the…read moreothers in town

Came in for wipers. Trenton greeted me and helped me find the right size for my car. Even offered…read moreto install them. Great service!

I have no clue where to start. A employee of the name "Richard" accused me of stealing and mimicked…read morethe Latin culture & told me to "get out" in Spanish chased me out the store with an unknown object in his hand. although I felt threatened and was a bit startled, I returned to show my receipt. Although having proof I did not steal he continued to get hostile and refused to give me an apology. This man is well over 50 years of age and should know better especially holding a manager position. very very disappointing and not professional what's so ever.

One of the employees put power steering fluid where my break fluid goes I had to go somewhere else…read moreand pay to get it fixed nothing has been done to the employee he still is there

I had the best customer service, my battery light was on and one of the workers checked my battery,…read morealternator and starter. They gave me a good deal on my alternator since it blew up. Very thankful for Eli helping me out, much appreciated for his customer service since I did have a very bad day.

I love the way my husband and I were greeted upon walk in. Natalie was out cashier and she was very…read moreprofessional and informative. It's like she knows the store inside and out. She was able to tell us where each product was. I complimented her on her professionalism although my husband wanted to downplay it to the fact that Bakersfield is a little more at ease than Los Angeles but professionalism is professionalism if you ask me.

We were visiting from out of town and our dust flap ( at least I think that's it was) was hanging…read moreout from under our car. Natalie S offered us her box cutter and her scissors to help us cut it off. Then when we could not cut it off, she got under our car noticed it was bolted and wrenched it off. We were very appreciative!!! She is honestly the BEST!!!

Aww man I came in and Zachary got me a battery and back on the road To my kids birthday party very…read moremindful of my time and made sure I was in and out. Thanks Zach

Came in today to buy a new battery for my car and the employee Zachary was super helpful. He…read moredefinitely went above and beyond on customer service and making sure my battery was taken care of. Thank you!

Stopped into this O'Reilly location and was genuinely shocked by the attitude of the man working…read morethe register. I worked in retail management for years, and I understand bad days happen... but there's no excuse for flat-out rudeness toward customers. We asked about two parts and were treated like we were an inconvenience just for speaking. No greeting, no effort, just hostility. I called afterward to ask who was working and believe his name is Jeffrey (mid 20s, overweight, working at 5pm on July 12) . If that's accurate, he might want to reconsider his approach to customer service... or at least pretend to care that customers are what provide him job security. I'll be taking my business elsewhere, and I'd recommend others do the same until this location remembers what customer service actually means.

Customer service is really bad!! Ron (asst manager) is…read moredefinitely not the brightest tool in the shed and needs to be retrained. Jerry is rude and accuses people of stealing and cusses them out without reason!!!! Will not be going back and do not recommend!!!!

Every stat is for Luis. He was very professional and kind in his explanation. I appreciate his…read morecourteous manner.

I received excellent customer service from Lawrence who helped install the new wiper blades that I…read morepurchased.