Lupe got me the part I needed and was friendly ! Would definitely go back to this location again.read more

I needed a light for my pickup and the Manager William was excellent. He sold me the right lights…read moreand put them in for me with no problems. He was polite and professional. O'Reilly on Coffee Road is now my auto parts store for now on and they are lucky to have William as an employee!

Bad auto pars not recommended I bought a carburetor didn't work they do not replace or reufand…read more bad customer service

Barts is always my first call when needing any parts for my vehicles. Fast and Honest service. If…read morethey do not have the part in stock they go out of the way to get it in as fast as possible.

I'm so happy that I called Higgins. On July 3, I totaled my car in Tehachapi. I was there for the…read moreholiday. I'd never dealt with auto salvage before. Boy, they can be tough. I called two places before I checked Yelp. Higgins was rated very high. Phillip, over the phone explained the whole process and he was very patient with me. The other two yards I called first were actually mean and wouldn't explain anything. He agreed to go all the way to Tehachapi to tow my car. There was paperwork needed, and he mailed me what I needed to sign. He was exactly what I needed. If you're ever in the predicament I was in, call Higgins first, you'll be glad you did.

Great company and friendly staff. I found the parts that I was looking for and be very pleased to…read morebe able to order

Yshel Rendon is amazing ! She's so helpful and patient. Definitely the best customer service I've…read moreever received there . She was very knowledgeable and helped me with my purchases as I frequent this store often. Definitely recommend this location

The employee (Andy) was very helpful and friendly. I would recommend this location over some of the…read moreothers in town

Albert and his associate made out day!!! We broke down at the gas station accross thr street and…read morewe're super stressed and walk accross the street to get a battery and they went beyond to help us get things figured out. They have a customer for life!!!

If I could give them a no stars I would. I came in for a radiator hose. I have a 67 dodge and know…read more full well that most stores don't stock what I need and of course they didn't so I ordered it. They said they would call me and I waited for over a week so I called them. Was left on hold for some time and I eventually hung up. Waited another week,called again and spoke with the manager who said he would look for it and call me back and never did. Went in the next day with my receipt and Mgr said he called me and no one answered then he said he had the wrong number then he said he didn't have my number but the part would be in later in the day, This is ridiculous. The place isn't busy. I'll never come in here again. While I was waiting for these people to get their act together I was able to get the same part from O'riellys in 4 days and they actually called me.

Maybe more workers , Oil change ALWAYS takes 2-3 hours or…read moremore ! Doesnt matter what time of the day or any day of the week . Appt or not

Service advisor Jose has horrible customer service tried to lie about me being able to get a…read morereimbursement and help everytime I call he's out Very disappointed w Him

Came in for wipers. Trenton greeted me and helped me find the right size for my car. Even offered…read moreto install them. Great service!

I have no clue where to start. A employee of the name "Richard" accused me of stealing and mimicked…read morethe Latin culture & told me to "get out" in Spanish chased me out the store with an unknown object in his hand. although I felt threatened and was a bit startled, I returned to show my receipt. Although having proof I did not steal he continued to get hostile and refused to give me an apology. This man is well over 50 years of age and should know better especially holding a manager position. very very disappointing and not professional what's so ever.

The owner is a complete business idiot. He treats customers like enemies, never answers the phone,…read moreand only calls when he gets pissed off at one of your emails asking where the heck your order is. I only wish I had read all of the one star reviews about this company before thinking I would be treated any differently. Thankfully, my order fell through because, I wouldn't put a Hansons product on my Jeep if he gave it to me for free after being treated the way I was by this moron. Go to Rusty's and not only will they get your product in a timely manner, they'll give you a confirmation, treat you with respect, and appreciate your business. I'm amazed this company still has its doors open! Hit me up through Yelp if you want more information about my attempts to deal with this company.

Caveat Emptor…read more Update: Today I cancelled my order placed on January 1, 2026 with a E-mail to Hanson Off Road. Below is what I sent and amazingly...Steve actually called me a hour later to spout prevarications and to yell at me for "sending him a crazy e-mail". He kvetched that he never charged my credit card...(That was it) NOT that his company NEVER SENT THE PART....(I will check with my CC company to confirm).... But he ACTUALLY CALLED ME to YELL AT ME about the charges and I am "no longer allowed" to order from him :), ....... It's the first time in 2 1/2 months of leaving messages that he called me back........ As like the other reviews, In my opinion in dealing with Steve, he is disreputable and dishonest. I would NEVER recommend his products... since they don't show up and per the other reviews, lack quality. See below. Dear Sirs, It has been 76 days since I placed the order # **** for parts from your company. In that time I documented that I have called your establishment 16 times looking for the parts. I have spoken to Steve 4 times and he even stated the parts were almost ready to be shipped on 2/10/26. I have left messages with the receptionist and even "Johnny" who states he was incharge of "logistics", yet could not help me. In all the times I have left messages, I was told that Steve will call me back. Amazingly, Steve NEVER called me back. This email serves to inform you that I am cancelling the order #**** for the ***-** part placed on January 1, 2026 and requesting a full refund of the monies I have already paid. If you have any questions feel free to have "Steve call me". _____________________________________________________________ Original review...2/2026: I bought a fantastic Hanson Bumper with tire carrier for my TJ over 15 years ago. It's still in amazing shape except for some scratches from the rocks. I did a frame off restoration and wanted new mounting hardware for it so I called in December 2025 and asked if they still made the kit, at which time "Steve" told me yes, on a regular basis, so I ordered it from the Hanson off Road website. 2 months and 10 telephone calls later.. NO PARTS!!!! Steve avoids phone calls and the few times I did talk with him, he stated," It's in production", or "It's ready for shipment any day" or the best, "1/4" steel is tough bending and should be ready any day". I have read the reviews and usually don't put a lot into the "gripes" but I must admit, ever since Steve Kramer bought Hanson, it's a shit-show. Do NOT attempt to order from these companies, you will most likely NOT receive the parts, (in my humble opinion). hanson-purejeep.com calmini.com jeepersneeds.com Hanson Offroad

I don't buy a lot of parts but every time I go in this store they are friendly and more than happy…read moreto help. The store is well organized and stocked. Good selection with average prices. It's my go to store when I don't order online

I needed some fluids for my car and Esteban recommended their best products and even helped me put…read moreit in my car. I will come back again!