Called to double check a warranty on an Altinator I bought a week ago from a different location…read more My number didn't come up and the older guy on the phone told me he's not gonna spend 2 hours trying to help me find my profile. We were on the phone for 2 minutes and only tried my number. Didn't take my name or email. Or try anything else. Shit service, hope the other employees are better.

i was in the store waiting to get check out and the only employee working decided to talk a phone…read morecall with a customer instead of putting them on hold to help me out other then that great store

Shoutout to Jason! My right brake light was out and another autozone just flat out said they didn't…read moretouch it but Jason came to the rescue and was able to swap it out! So thankful! This autozone tends to be more helpful than others I've gone to.

I am ETERNALLY GRATEFUL for your kindness and assistance you provided me Friday 1/17/2020 at…read more5:45pm. I lost a windshield wiper in a blizzard and it was dangerous because I couldn't see out the drivers side of the windshield. Luckily I found your store! Not only were the employees friendly (they literally said WELCOME TO AUTO ZONE enthusiastically when I walked in), they took the time to install the windshield wiper in the parking lot, in the wind & snow. This sort of service barely exists anymore and I blown away. I do not know what I would have done without your help. Thank you very much!

Two employees went way beyond helpful. Had to replace serpentine belt on my truck but didn't have…read morethe correct tool todo so. Learned from these two that the store has a rental policy for tools and refunds your money when tools are returned. They didn't have to mention this and instead try to sell me what I needed. They didn't and I commend them for this. Job is done, tool returned, and I am very grateful.

At 6:30 in the morning while I was mowing a commercial property, obviously no homes around to wake…read moreup residents, my large commercial mower hydro fitting snap off of the transmission cooler. Hydro Oil went everywhere and I was really in a tight spot. I couldn't move the machine. I knew I needed I'm Barb fitting and clams. All the auto parts I called were closed. I knew it was too early but I tried anyway. I called this particular location and the store manager, Rob, answered even though they weren't open. He assured me they probably had what I needed. I was out there 25 minutes later and got everything I needed before most shops were even open. Rob really saved me! Thanks again Rob! I don't live near here but anytime I need anything I'll definitely try here first. Excellent service and excellent communication!

Came to return coils, and because there wasn't a marking on them, which isn't my fault they implied…read moreI was returning parts that were not from them and wouldn't return them. I've been going here for 12+ years with 9+ cars on file. Besides that I've had issues with them telling me they have parts in stock and then once I get there they don't. this store has definitely gone downhill recently. definitely be reaching out to corporate.

10 out of 10 experience. Very helpful and welcoming (literally everyone)- I do not normally write…read morereviews but I've officially become a palatine auto zone lifer. Thanks for all of your help/advice!!!

These guys are always enthusiastic and very helpful. Today was no exception! By all YouTube videos,…read morethe headlight on my suburban was gonna be trickier than I thought, and wud necessitate pulling the plastic part of my fender off. In any case I brought in the bulbs that I bought two weeks ago from them, and no questions asked they dug right in and actually found some trick to be able to get that bulb out without pulling the plastic fender piece. I'm hoping I got the name right I think it was Alex and while Alex was changing the bulbs the other young man enthusiastically covered for him with the other customers. real good guys probably a reflection from the top.

Alex at Advance Auto Parts was amazingly helpful in changing my car battery. He explained…read moreeverything with such ease and expertise, and most of all kindness. He also helped me find a key fob battery and oil to top off the tank. If I need car help again, I'm definitely coming back here and asking for Alex!

OMG, they are so friendly especially to people that don't know cars. I went for an air filter and…read moreended up also buying windshield wiper blades. I figured I could replace both myself and save some money. I gave the lady at the front desk the wrong car model, even though she questioned me twice about that so I had to go back. I also was able to get one blade off but couldn't figure out how to install the new ones. I get the new filter and explained my dilemma about the windshield blade and asked it they could explain. We went to my car, they installed and showed me what I was doing wrong. What great people!

They do not take old oil! Went to O'Reilly down the street... they took my oil with no issues. I'm…read morenot going to buy new oil if your unwilling to recycle the old stuff!

I am a retired professional that applied for the driver job at the AH location. A Manager reached…read moreout to me and asked me to call him. When I returned his call, he acted like he didn't know what I was talking about regarding my job application and his email to me. Very rude and unprofessional!!

Website says they help change headlight but they straight out said no they don't and rejected any…read moreoffer to help, the guy seemed like he didn't care about his job and doesn't want to be there

Manager on duty was super nice and helpful and put on the Bosch Icon wiper blades that I bought…read moretoday (Happy New Year!) Prices were reasonable too.

I went in a replacement gas cap on my car. Nobody wanted to help. I might as well have been…read moreinvisible. There are plenty of other auto parts stores in the area that I'll give my business to. Have fun yucking it up with your buddies.

I was unsure if I had a broken alternator. After a few other "quick fixes", my boyfriend brought up…read moreMorton Grove Auto Electric. He had his starter repaired there a few years ago, and was very impressed with their speedy repair. We called Morton Grove Auto Electric at 10:00am and my alternator was repaired and in my hands by 2:00pm! All the mechanics were friendly, warm, and honest. This is such a great place, I can't believe that it hasn't been reviewed yet!

Larry is a really good guy he's fixed my alternators a few times and He's really fair priced I have…read moredual mechman 370 elites and I'd bring my alternators to him every time!!!