The store is new and big. Clean. The workers clearly have very limited knowledge about vehicles…read more Not to friendly. Seemed stressed. Seemed to talk down to customers. But that could just be me

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This is my third time in the service department, customer service is not good. I would say, it's…read morenon-existent. I have never been welcomed/greeted in any manner. I have had to initiate a greeting and explain what I need. I have always set up an appointment time, yet I find myself sitting for HOURS in their waiting room! Even for the simplest of task. I would implore anyone even thinking of using their services, to seriously rethink that decision. Save yourself time and aggravation. Please go elsewhere.

You don't get what you paid for.Told them my airbags were leaking. Tony said they could get a…read morekit would be about a thousand dollars.. picked up the car after hours. Had already paid over the phone. After driving the car started to ride like a two horse wagon. Called them back and they said I ask for shocks which was a lie. They would not make it good so I paid a 1000 dollars for two shocks. Took it to Lilly automotive and got repair done correctly. Don't ever deal with John at c&g.he will take your money and swear these are the parts you requested.. find a honest mechanic. I suggest you don't use this company as they will take your money and leave your car in the same shape you brought it in. Don't pay up front until you drive and test the car. Doubt they will let you test drive before taking your money. John talked to me like I was a child. Don't use this service unless you like giving your money away

2nd time coming back in need of a water pump replacement. This crew has gained my trust. I…read moremistakenly had the dealership install an aftermarket water pump and it failed in 2 years. I requested only OEM water pump and with no hassle they took care of it. Understandably, it took a couple days to get the part but I was happy to wait. Price was very fair and I'm delighted to have found some great mechanics. Thank you.