Hot day, had to call off work our toyota prius battery low. Went here they can charge the battery, about 2hr charge so I had to come back.? After 2hrs bad cell battery will continue to drain. Under warranty replaced with new battery. Place is nice and clean all the staff helpful. Customer service from Lacy was great, great smile and helpful attitude. Have a nice day! read more

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Not all Auto Zone locations are helpful when buying windshield wipers, especially when busy and already rainy weather, However, Mike B went over and beyond his call of duty this past week! Rather than ask me if I needed some assistance with changing the original wiper, he played the assumptive role by getting me the correct wiper and asking me which car was mine, as he walked out the door! This Auto-Zone will always be my first choice for auto parts..... read more

The help from Lucy was absolutely amazing. She walked to my car, and helped me to find the things I needed to fix the problem Thank you Lucy for your kindness and good actitud read more

I have contacted the store to purchase the light. Anthony was assisted over the phone and confirmed that the installation would take place. When I showed up at the store, Anthony rang me up and said we couldn't install. It was a complete waste of time. Another person, Marco, had no knowledge of anything besides stocking or ringing up customers. There is no way I would recommend anyone to come here for unqualified service. read more

I was very impressed with Merenadi's knowledge and ability to help me with selecting my parts.

I came into their newport rd menifee store and there is this bleached blonde girl know it all that does not even know what a loctite is. I dunno if she is the manager or what but what a dissappointment. She came from the back and she was looking at nut section looking for a loctite. So i asked if she even knows what a loctite is and she gave me that stupid look and i know she has no clue what im talking about. I stepped outside and went to o'reilley instead. Autozone hire better ppl that knows something and not just cuz she is blonde. read more

Parts ordered are low quality or wrong, faulty planning on behalf of them for parts ordered not arriving in a timely manner. It's better to shop at NAPA read more

Lazy workers. Absolutely ridiculous I live next to this store so I come here more often than any other parts store I have a commercial account and have used it many times. I also work at a shop and know how commercial works because I deal with them often. Earlier I got put on hold for 20 minutes for them to look for the part just to be told that it was special order which shows on the computer so they weren't looking for the part. I came in to get fluids and gasket maker tried to use my shop account/commercial account and the lady tells me "commercial is closed" both workers were grey shirts which means they can and do both do commercial and as long as someone is there for commercial it is not closed and a commercial account can be used. I've been through this before with another store and it's ridiculous. they were simply lazy and didn't want to do it on the commercial account horrible attitudes and lazy. read more

UNHELPFUL AND DISHONEST SERVICE I recently visited the Auto Zone on Antelope Road near Newport Road in the Ralph's Market shopping center on Sunday, February 23, 2025. As I entered the store, I observed an Auto Zone worker outside assisting a customer. However, my experience with the manager Jared was quite the opposite. As I stood in line waiting my turn, I approached Jared with a minor request, at that time he informed me that his computer was not working. This was perplexing as it had worked earlier customer and, as I discovered after polling another customer, it worked for the customer after me. It felt like an excuse to avoid assisting me. Furthermore, when I mentioned the worker assisting a customer, Jared claimed that employees were not allowed to help customers outside. THIS WAS A BLATANT LIE, AS I HAD JUST WITNESSED IT UPON ENTERING THE STOR. Overall, my experience at this Auto Zone was disappointing due to JARED'S unhelpful and dishonest behavior. I hope this store addresses these issues to provide better service to future customers. read more

They advertise free battery charging. I took my battery to get charged and instead, they tested it and promptly told me it was bad. Then they recommended a $189.00 replacement. I ordered a Noco Genius charger for $60 on Amazon. I charged my battery with and it's been working ever since. I took my time to write this review because I wanted to make sure it kept working and it has. Shame on AutoZone. read more

This AutoZone has the best employees! Gabe was super helpful, answering my mother's questions and even came out to the car to make sure we had the right parts. Definitely recommend!! read more

Quick and fast was able to work well with the person behind the desk. In times like this is hard to find companies with character and integrity. read more

I had purchased new battery from Autozone 6 months ago. It would not hold its charge and was puting out less than 11 volts under load. The battery has a limited lifetime warranty, so I went to exchange it. I was "helped" by Josh T. (Manager). I brought in the battery, explained it wasn't holding its charge and I wanted to exchange it because it was under warranty. He said, "Oh, I never heard of that." He tried to belittle me asking the age of my car and If I was able to drive it. He said he would provide a battery test free of charge. He said it was good. Little did he know, it was just pulled off the charger at O'Reilly's across the street. They confirmed it was bad!!! Josh said, "Just so you know, I'll go ahead and replace it even though it says its good... but you can't try and return it again after 6 months! Background info, I spend Thousand$ of dollars a year at autozone! I have all the receipts to prove it. HTF did Josh T become a Manager @ Autozone? Millions of consumers with older vehicles keep Autozone in business. Do you think people with newer cars buy parts for their car? NO. kEEP IT REAL jOSH. Take better care of your customers and treat them with RESPECT. (I normally go to the Autozone off Case Rd in Perris (***** 5 Stars) , but I was at the O'Reilly's that is just across the street). read more

AutoZone Auto Parts - Duralast Gold Battery - Auto Parts & Supplies Near Me - Menifee, California

Not helpful at this location. I asked the girl at the front of she could pull up my last purchase on spark plugs to insure I am purchasing the correct ones for my sons car and she said she had no way to do it. I have gone to another location off Case rd in Perris and they have looked it up. and They are super helpful at the Perris location! I recommend going to this location if you need assistance! They have great customer service at the location in Perris. read more

The customer service from Josh(manager ) and his staff is terrible. Sold me a direct OE replacement part. Duralast brand Radiator.. Well the bolts do not fit old part to new part. Not long enough. Wouldn't stay open an extra 5 minutes for me to get the right bolts. I spend hundreds a year at this Autozone. Never again!!!! Update... Moses and the team at Lakeshore O'Reilly Auto parts stayed open to help make the part fit that I purchased from Autozone. If they would have had the radiator I would have purchased it and returned the one from Josh. Will be taking my business for my 4 vehicles up the road! Treat people the way they should be treated!! read more

I'm so thankful to the young man that helped me change my head lights I was guna go to auto shop charged me 150 I went to auto zone they helped me out I payed 40$ for a Set of new head lights the young man in stalled them for me I tipped him 25$ I was so greatful thank you guys! read more

I've been coming to this Autozone for parts for a while now and every time I come I'm helped out by staff. All the staff here are very nice and are always ready to help you out with whatever you need. I do my own oil on both of my cars and this is my go-to store because they always have oil change deals. Many of their deals are not just oil and filter. A lot of them come with basic materials needed to do your oil change. Of course they are good for buying every other part as well. Came by today and I was helped out by Josh the store manager. Came in to get a oil change deal and he was more than happy to help me out. Offered great deals and grabbed everything I needed for my car. I have the rewards card and I'm getting $20 on my next purchase which I'm looking forward to. Great prices and great customer service is everything you could ask for in a auto parts shop. read more

AutoZone Auto Parts - The car gives this picture an 80s look lol - Auto Parts & Supplies Near Me - Menifee, California

Can't say enough about the service that I received at this store. The clerk couldn't do enough for me . Found the correct part sever times faster than I would have and even installed it to boot. Gregg was the name of the clerk aforementioned and was a huge reason that this store will not only be my go to auto supply store, but also my first store recommended to friends. Right part, right price, and friendly service. Hard to beat! read more

Thank you to team at Auto Zone for the quick, efficient battery replacement in my Mini Cooper- not the standard battery replacement job by any means but Tom was a total pro that made it seem like he'd been doing this all his life. read more

I went today and bought new wiper blades. They offered to install them and made sure that they worked properly. I then offered to give the young man a $5.00 tip. He said no that they weren't allow to take tips. Thanks guys, appreciate. read more

Wow ive never had such awesome service at an autosone. Giovanni went way above and beyond to not screw me and try and upsell me but instead helped me find a small part by calling multiple autozones and even oreillys their competitor. Go here if you want quality service read more

As soon as you come into this auto zone, you are greeted. It doesn't matter if they're helping a customer out, they will greet you and make you feel welcomed. The times I have been in, it hasn't been too busy and they've helped me find the items that I needed, along with some recommendations. That's great customer service right there. The employees here definitely care about their customers. read more

My car battery stopped working properly and needed to be replaced. Went to AutoZone and was helped promptly by Giovanni. I paid for my battery and Giovanni came out an installed it right away. Very happy with my purchase and the service I received at this store. read more

I came in thinking I needed to replace my brake light socket and needed to order it online from what another auto zone employee from another location told me. Giovanni, took a look at my car and reassessed the issue. He took the time and helped me install my new break lights and explained the process of changing out the lights. Turns out I didn't need a new brake light socket after all. I'm grateful Giovanni was there to help! read more

I walked in to find a manager cleaning up a spill not wearing a mask. I paused and he said, "may I help you with something?" I kindly replied "I'm just trying to figure out why you're not wearing a mask while requiring others to wear them." He said with a chuckle, "Nobody is making you wear a mask. That's your choice." I turned around around and told him that I will be shopping at O'reilly's from now on. There is no excuse to have such a flippant attitude regarding public safety and a statewide mandate. I am wholeheartedly disappointed with Auto Zone for their blatant disregard and joking about it. read more

My mother needed a new battery, Lisa and Victoria were awesome!! Took out the battery and installed the new one. Great job ladies!!! My mother was very pleased with the great service provided by the two of you. We will definitely come back to support location. read more

This has got to be the worst autozone I have ever been to because every time I come here the employees want to challenge me or give me attitude and I'm getting tired of it what's cooperates number? A-holes do your job instead of trying to argue or treat everyone like they're bothering you read more

When it comes down to helpful and friendly, I was pleasantly surprised by the customer service from Oscar. Not only did he confirm the correct headlamp by checking the worn out part in my car, but he also installed it! I've become a big fan of Autozone! read more

My car battery went dead, so I immediately went to Autozone in Menifee. New battery was installed and I was on my way in 20 minutes. No charge for installation which was done perfectly, terminal's cleaned, etc., and everything checked before I left. Highly recommend! read more

The staff has always treated me above and beyond. Competitive pricing and great service. Not much else to say.

This autozone is is completely lacking customer service expert for the one Hispanic manager at nights, I am a regular here the fat guy with red beard basically told me to get out of the store when I was trying to return oil, I didn't have my Id and he said" no valid id you can take your oil and have a good day" super fucking rudely especially because he wasn't the one helping me he was just walking by and did that, they always challenge me on my knowledge of the store I build engines I can walk circles around these guys..... heads up there a reason they work at auto zone for a reason read more

The store manager went out of his way to help me find where I can fill my AC. He also gave me an idea how to do it. I think that was very nice of him. That's what I call customer service. Thank you! read more

never order from there web sight to get same day delivery from Autozone. they will take your order online and your payment, then they loose your order. then keep your payment, for Days while they leave you without yourorder and payment. my bank said they where paid but they can't find order or payment. now my same day delivery has cost time (2 days) and the inability to reorder again due to the money being lost. I need the part now today not in 2 or more days or when ever the find my order or money. WHAT A WAIST OF TIME AND MONEY, ONLY TO GET NO PARTS AND EXCUSES ON THERE END...... read more

Came here to get some new windshield wipers. I had no idea which ones to buy or ho to put them on. I was greeted with a smile and the man working here was extremely helpful. He even put on my windshield wipers! I was very surprised by the friendliness and helpfulness from this store. I will definitely be back!!! read more

Thanks Giovanni Lomelí for your attention and help !! You made our shopping experience at auto zone easy and fast

I've gone here twice and that's enough for me. First I was looking for a remote lock for my truck. I asked a female counter person and she looked it up. They did not have it in stock but it was available from the DC. She gave me the price, way to high as I had already priced it on line. I always try to buy from B&M stores to support them but sometimes the price differential is way out of line. Without me prompting she told me I could buy it on line way cheaper, I did. Second trip, same counter person, I had broken a lense on the front turn signal for my Yamaha. I just wanted a 3 inch flat yellow lense with or without holes to cover the turn signal temporarily as I had ordered a Yamaha replacement already. She insisted on looking it up by application and GEE it was not not listed. I asked where their lighting products were and she showed me. They did not have what I wanted so I said can you order me one from the warehouse. She said we have everything here that they stock. I left and went across the street to O'Rielly. They did not have it either but the counter person there offered to order it and have it later that day. I did and it fixed my problem so I could ride. I won't return to AZone. They probably have some good, knowledgeable employees but I won't be needing their help. Lost me for a $3.00 part and lack of knowledge. read more

Thea guys are awesome!! I buy lots of parts here and they are always helpful. A guy Giovani helped me out with a part I got that was the wrong fit for my car. Also the other times I bought parts the other dudes were hella helpfull! Awesome staff, great customer service! read more

The other auto place was out of K&N oil filters so I made a quick trip here and found it. Friendly and efficient!

Very good customer service. These guys are always there to help with and automotive issues or just shoot the s*** with ya. Just be prepared to wait in frustrating long line. read more

Probably the worst knowledge of product that I've ever experienced. Had to return 3 times WITH my needed brake pads so that they can match them. They failed to look closely at the details. Finally on the third time I personally asked for a manager and the manger gave me attitude because his staff did not take care of the customer. We didn't end up getting what we needed. We took our business to O'reilly and were taken care of immediately and correctly the first time. We also saved $10 in the process. I would not recommend this store to anyone. read more