I visited this fine establishment for the first time this morning. I needed some fuses to run my…read moreportable cooler and do some grocery shopping in town. We live in the mountains so it is not a short drive. It is important to have our cooler to keep our groceries fresh in this heat. I was greeted immediately by a helpful clerk. I received great Customer Service and I appreciate that. We will be returning for other needs when that time comes. I think it's important to support non-big box stores.

Will never go to another car supply place ever as a girl these places are so intimidating but they…read moredid nothing but make me feel comfortable and try to get exactly what I needed Sonny was awesome his customer service was top tier thank you guys again!

So I stopped by at Oreilly's to get my self a new battery and i thought this store would be a good…read morechoice and boy was I wrong. The battery I bought was as useless as a nun with tits and that's not even the worst part. The person who set up my battery didn't even put it on correctly and fkd it all up, I'm actually starting to believe these employees are paid actors. That's a 1 star from me.

I am usually here for just non-mechanical reasons like light bulbs and car care products but…read morerecently I came in for a tool rental that my nephew needed. The tool was $32 to rent and when you return it within 48hrs you get your money back, was a easy process and very helpful. The employees here usually greet you and/or ask if you need help finding anything. The rewards card they have has been useless to me, I have never received anything from it. If you need anything for your vehicle they will have it or can get it with a wait on some items. The store is right off the freeway if you need to pull off while traveling and is open 7 days a week.

Great customer service best auto parts place in town went in as a retail customer and ended up…read moreconverting as a commercial customers so now they deliver my parts when I need them great team everybody at O'Reillys

I was 100 miles in on my 500 mile journey when my alternator went out in my Duramax. I stopped by…read morethe O'reilly in Los Banos. I was greated immediately with kindness. The store clerk went to my car and diagnosed that it was in fact the alternator. They had the correct part in stock and let me borrow a tool I didn't bring with me. I was having trouble finishing the install when the clerk came out and helped me finish the fix. This was amazing customer service for a retail store. I will now support all my local O'reilly because of the helpful support I received while in desperate need.

I had questions over a car for sale. Apparently they dont have the people to talk to about sales on…read moresundays. I talked with the manager, I wasnt done with my questions and she hung up on me. She wouldn't give me her name either after asking multiple times. It explains all these one star reviews, poor service from the top down .Ill sell my car the other junk yard.

This one time I bought some speaker stuff from there, was using the blue barrel to carry my items…read morewhile in there, placed my item in my back pack after purchasing them and was putting away the blue wheel barrel as I was walking out the manager or boss (not too sure but he was an old white guy talking and coordinating all the workers the do and don't) stop me checked my backpack and then GRABBED my backpack and told me I can't leave because I have the items in my backpack thinking I stole the items I just purchased, I even told him I just barely purchased them. Made me go back to the counter to have them check it out and show them the receipt again which I did. Was quite upset about it because I just purchased it and he's acting as if I stole it. He didn't even apologize and went back to coordinating/yelling at the workers. He was very rude and unprofessional

My boyfriend went in two days ago to use a code reader in the parking lot, no problem! Took his ID…read moreand let him use it in the parking lot and brought it back in. We went just now to read my car, dude told us that we had to pay $49.95 to use the code reader in the parking lot. No, I'm not paying pretty much $50 to use a reader for less than 2 min. Horrible customer service. Went to Auto Zone, in and out in less than 3 min no money needed and I got a print out of what code is coming up. That's how you keep customers happy! Shame on you NAPA.

Came in for air fresheners (Febreze Platinum Ice, because... reasons ) and a gas treatment for my…read moretrip to LA. I thought I knew exactly what I needed--until I stood staring at the shelf realizing the one I usually buy is now too big for my tank. Awesome. I grabbed a random gas treatment, accepted my confusion, and went to pay. Enter Salvador at the register. Salvador did the look. You know the one--where someone glances at an item and silently says, "Are you sure about that?" Instead of letting me make a questionable life choice, he kindly asked what I was looking for. I told him I wanted something to help improve my mileage for a road trip. He was refreshingly honest and said he wasn't sure about the one I picked (which I fully agreed with). Next thing I know, he walks me over to the aisle, explains the options, tells me exactly which one he recommends and why. That kind of customer service is rare these days. No attitude, no rushing, no "I don't know" and disappearing--just genuine help from someone who actually knows the products and wants the customer to leave happy. Salvador, you're the real MVP. Thanks for saving my gas mileage and my sanity. Give this man a raise

rude workers wouldn't even acknowledge me as i'm not a mexican…read more i went to O'riles Auto and bought what i needed.

2.3.26 I took my Rav4 in for a safety recall fix. The staff was fantastic! It took about 4 hours…read more (I left and came back) Cost, thankfully, was none. I'm always concerned about "other" work they need to do. I appreciate them not trying to add on. Times are tough. I'd go back.

Called for a rental and answered by Natalia never got a call back and made a pointless drive there…read morejust to not find anyone at service who deals with rentals.

Great price and friendly staff. Highly recommend you check them out if you're in need of parts.read more

I was a little apprehensive of this business at first but I gave them a shot and they delivered at…read morea reasonable pace to do so. The part I was looking for was a bit hard to find at any other scrap yard in Fresno but I was able to find it here. The price was a little bit misleading at first but the receipt break down was reasonable enough. Customer service was pretty good from what I've experienced in the automotive business and I had a nice conversation with the man at the counter learning about their issues about taking over the business from the previous owner. Overall an appreciated local establishment since I like to shop local in Kerman and I'm glad to know that there is another option in town for specific car parts other than the large chain stores

I needed a bulb for my turn signal, but when I walked into the store I immediately turned around…read moreand walked out because no employees or customers were wearing masks. The store was quite full, and it seemed like no one was concerned about there being a pandemic.

Waited over ten minutes for help to purchase a part this morning. Only one other customer in the…read morestore with two counter people. They were busy talking on the phone for ten minutes, totally ignoring me and the other customer. Didn't even acknowledge me in any way. Poor management and customer service. Need better management.

After 2 months of buying the car they hit me with a new fee of 175$ because they miscalculated…read moresomething. From the time I got the mail I have 4 days to pay before they send me to collections. They can piss off. This is the most shady place I have ever been!

Honestly the worst experience I have received at a Toyota dealership. If you want to have an…read moreamazing purchase experience that really represents their core values then take a few extra minutes and drive to Blackstone Toyota in Fresno. When we were trying to buy a car, I had left to go to the bathroom for a short while. When I came back this man named Eddie Chavez was talking to my husband in an awful and an unprofessional way that I could not fathom how someone like that was ever employed. He had called my husband a liar and stupid to which when he wanted proof he had it but it seemed to make him more upset that he wasn't able to make a few extra thousand bucks on the car. Overall, the way he moved and tone of voice was very aggressive towards my husband that at the end he basically told us to go somewhere else and he was offering the bestest in all of Central Valley. I do not want my vehicle purchased here anymore due to that man's improper behavior. If you really want to make a deal then head to fresnos Toyota as they represent their core values and will leave with a vehicle.