I just the worst experience at AutoZone in Everett, MA.
I bought couple of paint, and Sand paper. When I got home, one was half full. I went back to the store to talk to the manager ( Pablo) about it and he automatically assumed that I was trying to cheat. He told me that the paint has been used so I cannot refund you the money. I told him that is fine but you need to check your product before selling it to a customer. I want to return the sand paper but he refused because I would not give him my phone number. When I told him no you are going to return, he threw is on the counter and told me to either give me the number or go home and leave the store. I started arguing with him and he told to shut my mouth leave the store and never come back again because you just lost your citizenship and walked away and went to his office. He got me mad so I called out his name ( Manager) and told him to at least be man enough and give me your name so I can call someone from the main office. I looked at my receipt and there was no number to call a customer service. I was a loyal customer for my personal stuff and my business (Car Service shop) the manger insulted me and told to get the F**** out and other profanities. I have never seen a worst customer service until today. I would never shop at AutoZone and I will take my business to Advanced Auto Parts, these guys are great never had an issue with theme. AutoZone company should think twice before hiring someone like that manager, whom when I asked for his name, he lied and told me Paul while the tag says Pablo. read more