Steve at O'Reilly's has helped me out a couple of times. I needed a new battery for my car but I…read morecouldn't put it in myself so he helped me! I was so grateful! It's hard to find customer service like that these days! He went above and beyond to help me. That matters more to me than anything. They will always get my business! A big thanks to Steve and all the other employees for your great service!

I am the new #1 fan of this O'Reilly Auto Parts location!…read more Talk about 5-star Yelp service... That is what I received today in my time of need. Fast, courteous and efficient people work in this store. And a great big thank you to Chris for proving again and again how many kind people are out there in this world. My battery in my car fob was on the verge of dying. I had no idea how much time I had left when my car alerted me it was low. I panicked. Far from home. Getting dark. Scared. I yelped auto shops and saw I was literally a mile from this company. My concern at this point was to get help. I did not care how many good Yelp reviews they had... just get there. When I walked in every counter was occupied by paying customers. I caught the eye of a person not dressed in uniform behind the counter. I think he saw the panic on my face and immediately asked if he could help. I explained my situation and he was on it from that moment on. He opened my fob and literally in seconds had a replacement battery inserted and put it back together again. And if that was not enough he pointed the fob at my car through the store window to ensure it worked. I will bet I was in and out in 10 minutes. Unbelievable! I am sooo grateful, Chris, for your help. And as it turns out... they have many great Yelp reviews. I am not surprised! Please know you will be taken care of here no matter what your auto needs may be. The store looked immaculately clean and organized. And with so much inventory. This store is a gift to the community. I did take a minute to snap a couple of photos!;)

I want to give a huge thank you to the Napa Auto Parts team in Shingle Springs. The manager and…read morestaff were professional, understanding, and truly customer-oriented. Unlike several Sacramento locations, they used common sense and were willing to help me replace a battery that was still under warranty, even though I couldn't locate the receipt. They treated me with empathy, listened to the situation, and simply did what was right for the customer. That level of service is rare these days. I drove all the way from Sacramento because of how helpful they were, and it was absolutely worth it. Hats off to the Shingle Springs team for being community-focused, people-driven, and running their business the right way. I only wish more stores operated with the same mindset.

Would like to give 0 stars. I don't know how they're even open anymore. I called over the phone to…read moresee if I had a warranty still on some parts, the manager Sandy picked up and talked me like she was too annoyed to talk to me. She was very hesistant in giving me any information about whether or not they actually had parts in stock, it was all maybes and probablies. Later I show up to buy the parts, and bring the old ones back to warranty out. They wouldn't allow me to warranty them because apparently they're master mechanics that can diagnose cars without even looking at them or the old parts.I told them I checked the caliper pistons and guide pins to make sure they weren't sticking or seized or that my brake hoses weren't twisted or damaged, they had an employee that was off the clock that decided to butt in and repeat what I said and asked if I checked those items. The problem is with their garbage parts they sell. The new brakes I got from oreillys a while back now have a little well over 10k miles and they've worn out nice and evenly, but apparently Sandy and her team like to argue and not be of help. Also won't be returning because of all the racist comments I heard from the older employees working there some months back. This place is not very helpful, I recommend autozone or oreillys

They carry rare high performace diesel additives!…read more I was running low on Stanadyne diesel additive, the only additive I trust in my 300D, and as I was getting a sandwich across the street I just had this.. hunch.. this feeling, that they'd have it there. Ive been to every name brand auto parts house and never have they ever heard of, or carried Stanadyne products. I always had hassle and wait for my order to come from online yet here I was buying a pint of it across the counter. Absolutely impressed by this store! Wish I had less oreillys and autozones near my house and instead had a local C&H!! Friendly and welcoming service as well!

One of the best parts stores in all of El Dorado County easy to get in easy to get out and always…read morecompetitive. A++++

Fit me in as I walked in & completed with the timeframe I was quoted. We will be going back.read more

Awesome test drive with Genaro Santana, no pressure. Educated my wife and I on a 2026 RAV 4 PHEV…read more No rush test drive on freeway, around hairpin bends and city driving. Felt very comfortable to make an informed choice if the vehicle was right for us. They just did not have the color or XSE model we were looking for. Genaro is a great salesman, he drives over from W.. Sacramento because of the culture and experience here, he could have worked closer at Hanlees in Sacramento or Roseville Toyota. But he chose Thompsons, and they should be lucky to have him and treat him well. Great experience over all, just did not feel any pressure. They also have great snacks, chips, popcorn, hot drinks, sodas, and water.best stocked dealership I have seen. All complimentary. Great place to negotiate a deal. Kevin was friendly too. They do markup vehicles by $2k like bay are dealers who go up to $5k over TSRP. You could look at other dealers who don't like Folsom, Elk Grove, or Davis Toyota for a better deal. Just perhaps not the same experience.

Mr. Bill, Listened to my needs and made my new BZ Woodland purchase easy. We would purchase at…read moreThompsons again.

Christoper in Service dept was awesome Treated me & was very helpful very well thank you sir!read more

Not trustworthy and cannot recommend. Sold me a used truck with 17,500 miles. Had transmission…read moreissues the very next morning. Called and was basically told tough luck you bought a used vehicle. Took truck to another dealer in Rancho Cordova and tried to use the warranty service I was sold by Thompson's. I was told I could use it anywhere!! Then later learned if within 40 miles of Thomson's dealership my truck had to go to Thompson's first. I live 30 miles away! This part was not disclosed to me, EVER! I would never recommend them under any circumstance. I also had to purchase a new battery the first week. So a transmission service and battery needed within 7 days of purchase. All out of pocket costs...Run the other direction

I really love how this turned out! Customer service was excellent and had a quick turnaround…read more Thanks!

YOU WILL WANT TO READ THIS REVIEW!…read more I used this company because I wanted to use a local company. I was going to get two jeeps sprayed but reduced it to one just in case. Good thing I did. I asked if they would be able to remove certain items and screws instead of spraying over them. I was told not an issue at all. I brought my jeep in and showed them exactly what I wanted done. I left feeling they had a good understanding.. That was not the case! When I came to pick up my jeep I was told that they had broke one of my bolts "due to rust" and they were too scared to take the rest out. The bolt they broke was the door bolt nut. I have taken these off and on several times throughout the year and never had any issues at all with them. Then I was directed to some side mirror mounts where the worker said he could not get them undone at all. So instead of calling me and asking... he just line X'd the whole thing. He did not even try and remove any screws or tape over any screw or bolt heads.. pretty much did a lazy get it done LineX job. Only reason this is not a 1 star is due to the actual lineX itself. It looks decent but I am sure I am going to have issues down the road. I would avoid this location at all cost! After my issues my neighbor and some of my 4 wheel buddies said they had the same issues there. (thanks for telling me after).

Jeff is does excellent work but more important he is honest to his core. If you worry about being…read moretaken advantage of by dishonest mechanics you will soon realize that Jeff built is business on both his ability and his honest and fair work. I cannot recommend Paramount highly enough.

TERRIBLE SERVICE, if you could even call it service. As a business owner communication with clients…read moreis a necessity. Jeff has failed to respond to any calls, emails, and is never present in person when attempts are made to contact him at his office. He has not provided any cost estimate, nor any estimated time of completion. He has held my cousin's truck hostage for two months and is completely unreachable. This is incredibly unprofessional, inappropriate, and jeopardizes people's livelihoods who require transportation for their jobs. DO NOT USE THIS BUSINESS. You won't see your car for months. While we were there in person just now, met another individual who was waiting outside hoping to catch Jeff since they have been waiting to get their car since JANUARY of 2025!!