Lana was great! She got me up and running in no time. Very pleasant and understanding of my needs.read more

If I could give a 0 I would!! Absolutely no customer service (well maybe if you were a man). Waited…read morein line while I saw 4 grown men employees never ask me if I needed help or assistance to find coolant for my vehicle while I am OVER 1000+ miles away working as a nurse here.

Went to get my battery replaced, went super smoothly and the Customer Service was fantastic (Zeyad…read morehelped me out)! Plus, a small military discount was nice.

Went in to get a battery tested and buy some wiper blades. There were no other customers. There was…read moreone employee, clearly very busy. I never saw him, but he was in the back. He took phone calls and sounded distressed about his workload. I hung out by the counter, waved, said "hello" and never got an answer. The door has a loud bell when you walk in. Drove next door to Autozone, where they had 3+ employees working. Greeted me with "good morning" tested my battery, got me a replacement, did everything for me, etc. They were also busy with phone ringing constantly but handled everything spectacularly. Summary: O'Reilly's under-staffed, but luckily next to an AutoZone that will handle your needs quickly!!

My daughter was having battery issues with her car. I called the store and spoke with Alex. He was…read morevery nice and said to have her come by and he would take a look. When she arrived Alex assessed the issue quickly and retightened the loose battery cable for her. As a parent it's comforting to know that there are still businesses and people that provide top notch service. I will continue to take my business to Advance Auto.

I went to buy a battery and Mr. Randy "Big Papa Pimp" was my assistance. He was very helpful,…read moreprofessional, humorous and engaging. He could barely get around himself, with a boot up to his knee. I was surprised at the attention he gave to me and my car. Overall, totally impressed with his helpfulness!!

Shady and disgusting business practices. This dealership is…read morethe worst I have ever done business with. They informed me my car was having issues covered under warranty but it needed to bring the check engine light back on before they could service it. Once the light came back on they refused to service it claiming it needed the entire engine replaced for a separate issue. Every conversation I had with them was filled with lies and they refused to honor their word. I did exactly what their tech and mechanic told me to do and suddenly they claimed this never happened. Never do business here and never buy a Kia if you want a reliable car.

I'd leave no stars if I could. In our combined 100 years of car shopping, this is the slimiest…read moredealership we've ever run across. Unethical doesn't do it justice. Was told they were getting the car we wanted and it was just up the road. Sat there watching the parking lot for hours only to find out it was somewhere in Florida and they weren't getting it until we agreed to buy it. Nothing but lie after lie. They pulled a bait and switch on us. We had been negotiating on an AWD. After we got home, we discovered we had a FWD. Contacted our salesperson and he said he'd do everything in his power to make it right. They have refused to make it right. I got a survey and lo and behold, they had filled it out with excellent marks and forged my signature. I could go on because there was so much dishonesty. Avoid this place like the plaque. we won't go back for any service work. we will make the drive to go elsewhere.

Very racist experience I had. I would not recommend this company to any person of color for their…read moreauto services. I experienced discrimination the moment I walked in the door by an older white man. Despite being repeatedly yelled at and disrespected, I tried to keep my composure, but I will never return

These guys were great, super transparent, will talk you through every step of what they're doing…read moreand the reasoning behind it, they are also very very fairly priced, I'd go as far to say best price you'd find anywhere in town, couldn't recommend them more

Ed and all of his staff are always helpful, professional and wonderful. Always a very fair pricing…read moreand trustworthy work. You can't go wrong using this shop.

I had heard from others that these guys were a great shop so I thought I would give them a try…read more Needed to drain and refill the transmission fluid on my truck as scheduled maintenance. It's an easy job, as long as you have a lift to easily get to the transmission pan underneath. Once there the guy tells me he doesn't know how do it, and I should go to a specialty shop to have it done. Ok, if you can't drain and refill ATF on a Chevy truck transmission (4L60E, literally the most popular transmission in GM history) you don't need to be advertising yourself as a mechanic shop. Maybe this guy is great at whatever he actually does know about working on automobiles, but you might want to call ahead and find out.

I was provided a quote in less than 24 hours and it was easy to make an appointment. The quote was…read morevery reasonable, so reasonable I thought they use that to get you in and then upsell you on stuff. NOPE!!! What I was quoted was exactly what I paid. They only ask what shade you want I arrived and was greeted promptly and checked in. They have a small waiting room inside with a TV, water etc available while you wait. There's also a nice outside patio area as well. My appointment was for 1pm and I was done around 3:30pm. It was nice that the inside was wiped down and there were no drips (or spots) from installation. I've definitely had places that just leave a mess and cost WAY more. There is a small convenience fee if you use a card vs cash. That's the norm at a lot of small businesses, so I didn't mind it. I definitely recommend coming here. It was worth the drive from LaGrange!

What the hell is this connection??? Be careful with this company, they didn't even have the…read morekindness to show me how to do the job, much less give me instructions on how to download the application to be able to work the running boards. I don't even have a code or anything because it asks me for a code, the fat ass only charged me and he's already garbage at serving customers and this job is shit, I'd better look for other different people who can lift my truck, put new rims and bigger tires on it, but never this incompetent company.

My daughter brought her car for oil change and after looking over the vehicle -AT advised that the…read morevehicle needed brakes, front and rear. AT advised they were metal on metal and replacing would cost approximately $1200. The brakes only had around 19,000 miles on them at the time. I feel like they were trying to take advantage of a young girl. Declined the brake service and had brakes inspected at another shop, which brakes had plenty of brake pad left. Safe to say I will not have my daughter go back there.

5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!