I had bought a serpentine and signed up for an account, then I bought a starter I didn't need…read morebecause their advice was completely wrong. They wouldn't take the part back so I was stuck with a starter I didnt need. Sarah was extremely rude and she didn't apply my military discount and refused to do so after the sale was made. She insisted I go down so I went 3 times all of which she wasn't there ! I called her and she became very rude so I would never go there again.

This company is shady. They have a shitty return policy and they have a horrible warranty process…read more I will never patronize at this or any O'Reillys ever again. buyer beware.

The absolute best car buying experience ever! From the minute we walked in to leaving with our new…read morebronco was 3 hours. Everyone was so kind and actually fun to talk to. The accessories guy, Dan, was a different story but I'm not going to knock the buying experience because of him. I'll just go elsewhere for accessories.

I was able to make a reservation for oil change and tire rotation the day before. I came in early…read moreand they took my car in right away. The lobby is great and clean. They are very busy and work efficiently; did not push me at all for extra work or services. They are open until midnight during the week! I am in from Michigan and would come back again. Also the prices were fair for the services. Very satisfied with the service.

Just needed new wiper blades, but all the staff were professional and courteous. Quinten installed…read morethe blades as we chatted like normal folks. What a great guy! You have made a customer for life!

I visited the Rio Rancho Advance Auto Parts last Saturday morning. The cute blonde woman sitting at…read morethe register was working on her fingernails. It was clear to me that she seriously hoped that she would not have to get off the barstool to help me. She made that come true. As I left, I wanted to say something to her but I knew nothing I could say would adjust her attitude. I hope her boss sees this review.

Staff was friendly and helpful. The person who helped look up the info to locate and get my air…read morefilter found that the one they had in stock in their brand name was damaged and gave me a discount (same price as the lesser air filter) on a more expensive brand.

Awesome, awesome store! Well, to be more specific..the staff's awesome. I happened to roll up with…read moremy buddy right after closing (didn't realize what time they closed), went to open the door and it was locked. Bummer. Was walking back to my truck and they opened the door and said they'd help us real quick since my friend just needed to order some shocks. Very cool of them to do that. Got us all taken care of and we got out of their hair. I went back two days later since I needed to get some lift supports for my Xterra. True to form they bent over backwards to get them for me, gave tips on getting registered with O'Reilys online so I can get a $5 gift card, rocked out a military discount for me and issued me a $10 rebate for my purchase. Beat that, Autozone! Huzzah! So. These guys rock and I'll definitely make it a point to go them, and only them, for my car stuff needs.

Stopped by to see if they carried a particular tow hitch that I've been desperately been looking…read morefor. I was greeted warmly. Small shop, not much product or large inventory. Disappointing. They didn't carry it and couldn't order it. Hmm. I'll order it online. Store focuses mostly on off-road products for the Jeep line.

Darren is the "bomb" he has patience for my calls, as I wait for my Old Man emu suspension parts…read more I have a trail run this weekend and my top hat broke and he rushed the parts in and I will be able to get to my run on friday.

Recycle batteries best way to go. You save a lot of money and they last quite a while.read more

My mother's gate batteries were dead one month after the warranty expired, probably with a large…read morecontribution due to the wire from the solar panel being chewed through by mice. Not only did Barry replace the batteries for free, but he went to her house with me and replaced the wires for free. Good service is great, but this was ridiculous !

Mr. Bill was very helpful and informative. He helped Monte with a transaction. Monte was very nice…read moreand accommodating with my car battery. Monte carried my car battery into the store. I noticed Mr. Bill was helping and elderly lady to her truck. He was very attentive and accommodating. He explained her purchase and walked her safely to her truck. Mr. Bill went above and beyond my very high expectations for customer service and support. He gave a very high level of exceptional customer service and support. Monte was very nice and kind. Monte was very informative and accommodating. He was attentive and courteous. Monte gave me a very high level of exceptional customer service and support, as well. Monte went above and beyond my very high level of outstanding customer service and support. Thank you, Napa Auto Parts, for having such, professional and kind, sales associates. I will continue to support this business in the future.

I stopped by to pick up some oil for my car because I was low and they were so helpful in helping…read moreme find the oil that I needed. Not only that but when I was in the parking lot putting the oil in my car one of the employees ran out to offer help. What an extremely nice gesture. Such gentleman I would definitely go back and use them for all my car needs.

BIG shout out to the Topper Town krew: Sean, Brenna, and "Mr. Chubbs", the cat in charge of…read moreCustomer Relations. Yes, a friendly feline greets all of the customers, and if you are stressed out about waiting, or anything else, he'll come purrr in your lap. Topper Town definitely gets a full 5 stars from me! I ordered a LEER topper and a Bed Rug for my 2026 Tacoma, and turned it into a well insulated camper with "Windoor" ventilation, and auto lock/unlock (both are must-have options...). When I was considering ordering it I told Brenna (Sean's wife) that I had to do a pretty long trip in a few weeks, and needed to carry a lot of stuff with me that needed to be protected from the weather. But the shell would take appx. 6-12 weeks to arrive ... so she just says, "No problem! We'll just give u a FREE loaner shell until yours arrives." I replied, "You just got my business based on that!" Sean is extremely knowledgeable and adept at what he does, and he is very willing to share his passion for his business. It's actually becoming a 3rd generation business, as his father started it, and his daughter is being trained right now to eventually take over. I would call him a true engineer and a fabricator, because I have watched him work ... he even designed a way to make my tailgate way more comfortable to sit on when I go camping. If you have a problem that needs a creative solution, I'll bet he can figure something out. Brenna is definitely a master at the office side of the business. She is extremely knowledgeable, and knows her entire inventory by heart, and is kind, compassionate, patient, and impressive both on the phone and in person. She is a GREAT communicator. Just tell here basically what you want and then she will take the time to walk you through it all, and make sure you get what would serve you best. When my shell finally arrived, I went to pick it up, only to see that it was NOT the one that I had ordered accd. to the pics on the LEER website. At first I was a bit shocked and disappointed, but after some quick research it turned out that LEER had not updated its photos to include the 2026 Tacoma newly redesigned cap... It turns out that my truck was the first 2026 Taco that TT had installed, and so they were surprised too. So, Sean just says to me, "OK, since we didn't know, and we want you to drive away happy, I'll just comp. you another product." He gave me about 4 to choose from, and I took the mud guards, which I'm very happy with, and they look great on my truck. BTW, the newly designed shell is REALLY custom, and is designed to make your Taco look like an SUV ... and with the bed rug installed, your truck bed literally becomes a fully carpeted, knee-friendly SUV. Many thanks to Sean, Brenna and Mr. Chubbs ...When I'm ready to upgrade or add on, I'm going straight back to Topper Town!

I always appreciate great customer service, and today I experienced exactly that at Topper Town!…read more From the moment I walked in, Sean, the owner, made me feel welcome. The atmosphere was friendly, relaxed, and even the family cat was on duty greeting customers, it definitely added to the experience! I purchased a bed cover for my new 2026 Toyota Tundra, and even though I didn't have an appointment, Sean had my truck professionally installed in no time. That's the kind of customer service that's becoming harder and harder to find. This was my first visit to Topper Town, but it certainly won't be my last. When a business goes above and beyond to take care of its customers, it deserves to be recognized. I'll be recommending Sean and Topper Town to my friends and family without hesitation. Thank you, Sean, for making this such a positive experience. Outstanding service, quality work, and genuine hospitality, you've earned a customer for life!