Terrible communication, not negotiable at all, gives very small discounts even when coming in with…read morecash, stay away.

We had a pretty rocky start when I bought my truck. However since voicing my frustration and…read moreconcerns, I go straight to Steve and he takes care of us. Thank you!

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.

This company is BS. I have made nothing but on time payments and the moment i need their help they…read morearen't there. They give you two payment plans the ENTIRE contact. Firstly I was told it was per year. But also one of the ones i used was not knowingly by their sales rep who assumed i needed it when I first purchased the car when I told her I would make my first payment right then and there she offered it to got my pay schedule. They are a joke and the new ""FINANCIAL" manager got a control issue she literally SUCKS. She is so rude and childish. They may be willing to help if have bad credit but they aren't there for you when time gets hard.

If you are looking for a vehicle and need financing this is the place to go. Stress free process…read moreand I enjoy the vehicle that I have purchased from them. It has been very reliable and I love my car. Monica is very understanding and she works with you with no hesitation. I would highly recommend Cannon Auto Retailer to anyone who needs a vehicle. I have had some bad luck over the last few months and my situation has changed sense I purchased my vehicle and they have been nothing but nice and understanding and tries to work with me. So if you are in need of a vehicle please go to Cannon Auto Retailer and give them your business.

I could not recommend them any higher. They took me back over 20 years when buying a car was pretty…read moresimple. No vulture attack when I arrived. They let me look around at my own pace and let me know they were there to answer any questions. When I found a car I liked they put a license plate on it and I was free to take it where I wanted to while they stayed there. Austin was a great help with no pressure at all. When I was ready to purchase a car Brian made it as painless as possible. I not only highly recommend them, I will be purchasing my next car/truck from them.

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

Well, I couldn't have honestly foreseen a day when I would actually write a glowing review for a…read moreauto dealer that was a "Buy Here, Pay Here" business. In my previous career I was constantly warning people about them and the "Hidden Prices", "Sales Agendas", and "Smile at you while shopping, forget who you are upon Sale or Contract" and total lack of compassion "God help you or our Tow Truck will be there" mentality. Parks Auto Sales at 3804 Rozzelles Ferry Road in Charlotte, NC (980) 859-0480 has PROVEN themselves to be the exception in my experience. In my situation I was totally unaware it was a Buy Here, Buy Here, used car dealer; I was merely looking for a reliable and dependable vehicle within my price range and they had an ad on their web site showing one though just a little above what I was looking to pay but the vehicle had a CAR FAX report which I always would recommend to any buyer. I was a couple of hours away so before I went there I asked about a negotiated price which the owner, co-owner felt they could work with as this would be CASH deal and if I liked the car and bought it, would pay by check and pick up end of week after they had been assured the check cleared and I had made ride arrangements. The CAR FAX report I verified and was pretty much as advertised EXCEPT the ad listed it had a GPS which the one I was looking at did not. ALL other accessories were on the vehicle and in working condition. The vehicle had been well maintained and drove smoothly, but I noted the windshield was cracked. Since my intent was travel, GPS was a big deal and co-owner agreed it was a mistake when entered as the equipped package typically DID HAVE a GPS but original owner must have opted out of it. I was seriously debating whether to keep shopping and thank them for their time or see what terms we could come to that might entice me, as long as they likewise agreed to replace the windshield. We successfully found a middle ground and I wrote out a check and would pick up the vehicle on that Friday. On the Friday, things went smoothly, all paperwork was in order and I drove the car home. At this point I will point out they had a new office employee who was there handling everything and the ONLY thing that slipped through the crack was a TEMPORARY permit on the back. I "PRESUMED" that was a given when getting a car, but was a "New Guy" oversight that ended up without any consequences. The owner and I have remained in touch and he stands by what he sells 100%. Mind you when sold "AS IS" means just that, in this case with Parks, you get a AUTOFAX report which is genuine when available. The vehicle is checked over carefully before it is even offered for sale. There is NO "bait and hook" deception and it was a very pleasant experience to find a used car dealer and especially one that offers BUY HERE PAY HERE. After a career spanning 24 years where I typically involved more than I care to count with places my subordinates had dealt with, and NEVER thinking I would even consider doing so; in all honesty I finally found one I wouldn't JUST recommend but would HIGHLY RECOMMEND! YES, they are THAT HONEST. As a disclaimer I want to make it perfectly clear I have been in NO WAY compensated for this review, and the owner himself can tell you I am blunt but upfront honest. I found the owner to likewise be a very HONORABLE and HONEST man. At almost 77 I have dealt with all sorts of new car, used car dealers and as stated been in situations involving this type of dealership BUT this is ONE that stands ABOVE them all. Hope you stop by and check them out.

Great people excellent customer service. Went to purchase a car for my son. They really work with…read moreme on the price took their time and let me drive several cars Thank you, Parks.

My review is solely for the customer service we received while viewing a car at Formula one …read more Please note , we were not greeted by management, or any other sales staff. This is for the magnificent sales agent Lee D. Lee is what every sales representative in the car industry should model themselves after, He was diligent in his follow ups and genuinely interested in our desires and concerns . He was not pushy, judgemental, or arrogant in his behavior . He offered advice on his knowledge of cars while respecting our knowledge . I would've definitely purchased from Lee if the car I wanted was here, if you do find a car that interest you please ask for Lee , you will not be disappointed.

I would not recommend this dealership. They sold me a vehicle knowing it had issues, claimed they…read morefixed the problem, but two months later the same issue came back. I later found out the repairs were never actually done, which left me paying nearly $3,000 out of pocket. Very unprofessional staff from sales to service and management. Save yourself the stress and stay away.