This was by far the best experience I ever had purchasing a new car. Keri and staff made us feel…read morelike we have known each other for years and was part of their circle of friends. This will be my dealer for now on. Thank you! Jason Thrift

Terrible communication, not negotiable at all, gives very small discounts even when coming in with…read morecash, stay away.

I bought a Prius there, absolute worst car buying experience ever. Stupid car takes multiple tries…read moreto get it started now, bank was a nightmare, got a warning because they didn't mail the plate, had to drive all the way down to pick UP the plate even after saying I wanted it mailed to me. I wish I had never gone here. I advise you to refinance the loan at your bank if you do buy here, but I strongly advise you tonot buy a car here.

BUYER BEWARE. Multiple misrepresentations in sales process. Failed to timely provide tags I paid…read morefor. Never provided any extended warranty information after months of asking for it so I cancelled extended warranty and it has been over 30 days and I still do not have refund of warranty that I never used and paid $2070 for. Google "77 auto complaints" and you will find reports that these same people allegedly got into trouble in North Carolina before they relocated to South Carolina.

This is a great company with friendly employees! They answer all your questions, take their time…read morewith you, and treat you like family. They have vehicles for sale and rental vehicles. The rental prices are very reasonable, they have weekend specials, and renting is not a hassle like the other big corporate rental companies. If you want a great deal, good prices, and great customer service give Charlotte's House of Cars in Kannapolis a call!! :)

From the owner: Quality pre-owned cars for all types of credit, good credit, bad credit, no credit, bankruptcy,…read moredivorce.... IT DOESN'T MATTER!!!!

I inquired about the value of my WRX with one of the car rating agencies. Instead, Ben Mynatt (I…read morethink the the guy is named Julian) keeps calling me about a 17 WRX which I am not interested in. See call log

Purchased a Truck from them in May 2016. They were supposed to provide me with a 2nd key and key…read morefob and a replacement dash cover. I was dealing with Brett Johnson, Sales Manager. I live in South Charlotte, I have made 2 trips to the dealership and made numerous calls, left messages for Brett and I never get called back. I have been lied to regarding the dash cover being ordered. Its now December, I will not purchase another vehicle from them and I will make sure everyone I know is aware of the lack of professionalism, and total lack of customer service from them. I own a business that needs to purchase new trucks on a regular basis and we will not even consider purchasing more vehicles from them. Just want to warn others that they do not keep their promises.