Please note, this business has moved from their Rancho Cordova location to Sacramento. That being said, I used their mobile service.
Overall, I appreciated the consult from the owner Dave and his tech Ramiro. They scheduled quickly, was on time (early), and so far the workmanship looks good. The window was the appropriate replacement (read some of the reviews from other places as this happens), trimmed back to factory looks, and even reset some cosmetic trim for me. Overall, my vehicle looks back to factory. I would highly recommend.
Read more if you want to read more details of my experience...
I had a chip grow to a creeping crack on my Toyota Tundra. I called on a Tuesday evening requesting a quote and availability. I talked with the owner, Dave. He was very accommodating and was able to get his tech to my location by Thursday morning. Ramiro was the tech. He initially started early in the morning when the morning moisture was very high (morning dew). He started, but realized that it would not be good to work on my vehicle with this level of moisture all around. Read: It was really wet and would create more condensation even after wiping everything down in a few minutes. Why is this important? He could have easily committed to it despite adverse conditions, but opted to just wait a few hours when the environment was favorable. He rescheduled another job and came back at the time he stated (actually early) texting me when he would arrive. I think he wanted to do two other appointments before coming back, but came back when things warmed/dried so I wouldn't have to wait. I'm a mechanical person, so I was interested in this process. While staying out of his way, he accommodated me by explaining his process as he did the work. He could have easily told me that it would be too distracting, but he was incredibly gracious from removal, cleaning, prep, installation, and clean up. Note, I made a conscious effort to stay out of his way and only continued the conversation when he was able to talk, as he was not there to entertain me, but to do a job. Still he did the job quickly/efficiently, while caring for my vehicle laying out towels and avoid any tools touching my paint. I really appreciated the level of effort he made cleaning as he worked, something I personally do. He finished in about an hour from beginning to end, provided me instructions for next 24 hours, and was on his way. I wish I could share photos of the tech working for privacy reasons, so I will only share some of the finish install.
Dealing with a broken windshield is an inconvenience. Having a mobile tech come out is a great plus. Their pricing is on-par with other repair shops, so pricing is reasonable/expected. Their customer service was exceptional from the phone consultation to the actual service by accommodating my schedule. Lastly, as I was able to watch the process. I was very happy with their workmanship and how they cared for my vehicle.
I will update this review accordingly. Otherwise, I would recommend. read more