I had a large chip on my windshield that was just within a quarter size diameter. Looked pretty big and wasn't sure if it was repairable. I submitted a quote request on Yelp and Proper Auto Glass was one of the first to respond with a very reasonable competitive quote. They were also available the next day. I booked the appointment after looking briefly at the reviews on Yelp. Communication was awesome. Started on Yelp and moved over to text. I received a text with an approximate arrival and Nick, the owner, was there right on the dot. Nick was very knowledgeable and friendly. He worked quickly and repaired the windshield to about what I would have expected based on the size of the chip. Hope the repair holds! It saved me from buying a new windshield. Super fast, friendly service and feels good to support a local owner operated business owner. read more

They were super responsive, the gentleman who did the labor did quality work quickly; he educated me on the work as well. It was a complete windshield replacement. The work was done the day after I inquired about it, done mobile at my place of work, while I worked. Best prices for mobile work. I'd use them again without hesitation. read more

Had a windshield repaired for my Highlander. Great customer service and helped with some questions I initially had and everything was smooth and quick to have it replaced. Thanks again. Would definitely recommend. read more

Unfortunate experience. Got a great quote and scheduled an appointment for glass windshield replacement and got stood up twice. The first time they no-showed, I called when I was waiting outside their location and they said the technician had an emergency. Then they texted back and said it was because I didn't confirm the appt (which a courtesy message notifying me the appt was cancelled would've been appreciated if that was the case), but later texted saying to disregard that and they would do mobile services for the inconvenience. Scheduled them for mobile services for the next day and waited at home for several hours, but then technician had a medical emergency, so they asked me to come back to their main location the next morning. Next morning, no one was available to work on it. In sum, obviously unforeseen medical emergencies are unfortunate, but at that point, just stop scheduling appointments until everyone gets their health stuff figured out? It's an insanely rude waste of time. read more

5-Star Yelp Review We had an excellent experience with Proper Auto Glass in Roseville. Nick's customer service was outstanding from start to finish--friendly, professional, and very clear in his communication. The workmanship was top-notch, the products used were high quality, and everything was explained so we knew exactly what to expect. Best of all, they got us in and out quickly without sacrificing quality. We will absolutely use Proper Auto Glass again in the future and highly recommend them to anyone needing auto glass work. read more

Everything was great from the beginning! Very responsive for a quote for windshield replacement. Highly competitive and fair quote. Nick was excellent. He offered to come to my work and was able to replace my windshield while I was working without inconveniencing me at all! It took him less than an hour and the windshield looks great! Would highly recommend anyone! Thank you for your great service Nick read more

Emailed Proper Auto Glass for a windshield chip repair and was offered same day service at my home! Nick arrived on time, was very courteous and knowable, had my windshield repaired in about 20 minutes and did an excellent job. I highly recommend Nick and will be using them in the future. read more

Thank you Nick for a fast response time, fair pricing, easy scheduling, being on time and doing a great job replacing my windshield! I will refer you to all my friends! read more

Easy going, professional, and fast. Came to my place, was done in less than an hour. Great price and service. I highly recommend Nick for anyone needing to replace their windshield. read more

Very happy with my windshield replacement by Proper Auto Glass. The owner, Nick, is VERY knowledgeable. I know, because I was quizzing him while he worked (he didn't seem to mind). He explained how important the windshield connection is (strength in an accident, potential for rust in places you can't see), all the ways it can go wrong, and what he does to make sure it's right. For example, he uses a special string-based tool to cut the old adhesive to avoid damaging the body with a saw or knife. He applies the adhesive bead to the glass rather than the vehicle to make sure it's applied perpendicularly. Etc. Very impressed. Price was excellent as well. Will definitely call him out again if (when) I need another windshield replacement. read more

Just looking for chip repair. Contacted them via email gave me a very reasonable quote and to my surprise he told me to come in same day Very pleased.with service, results and price. Definitely worth reaching out to for glass repairs or replacement . read more

Called about a chip on my window. Nick answered the phone and I was able to get it fixed the next day. He came to my house on time and was very professional. I highly recommend this place. read more

Called Nick for a Quote on a new windshield. Put me on hold for less than a minute and had a fair price and said he could come out the next day to my house! He was right on time, and he text me when he was 15 minutes away. I think it was about an hour for the install and he was all done! Nice gentleman and I would highly recommend Proper Auto glass for any car window services. Thanks Nick read more

Had someone smash our car window. Checked a couple of other places and was going to be a week out or so. Proper Auto Glass fixed it same day. Even cleaned up the broken glass. Highly recommend. Price was very good too. read more

Nick was on time, personable, and completed the windshield replacement and camera recalibration without problems. Highest recommendation!

The owner responded quickly and was very reasonable on his quote. We x Commute and replace a lot of windows in our vehicles. I would highly recommend over any other company in placer or sac county!! read more

Contacted Nick at Proper Auto glass, he was quick to respond, his estimate was accurate, and the quality of the work is top notch! I had him replace the windshield on my daughter's car and one of my service vans. Both vehicles came out perfectly! read more

Proper Auto Glass - Windshield replacement on Honda Accord - Auto Glass Services Near Me

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My wife had her SUV broken into and we needed to replace the passenger rear window. I called and spoke with Nick, the owner and he was very kind and knowledgeable. He also came to my house same day which was something other providers do not do. His price was better than another highly rated Yelp provider I had contacted. He did a great job on the replacement window. In the automotive industry it rate to find someone very knowledgeable, kind, well-priced and mobile. He exceeded my expectation and I would use him again if needed in the future. read more

Had an outstanding experience with the gentlemen at Proper Auto Glass!! They were friendly, on time, and very knowledgeable. About 5 years ago I had a new windshield installed by another vendor who did a poor job on the installation which lead to leaks. Other glass vendors were not willing to remove the windshield and repair the seal but Proper Auto Glass did. I was told the risks of trying to remove, repair and reinstalling may lead to the windshield breaking but they were willing to give it a try. They were successful and did an amazing job. Thank you for your outstanding work!! read more

Amanda and her team did a great job on our Acura MDX after the windshield got badly cracked near Truckee. Proper Auto Glass came and replaced the windshield at our workplace while we worked. The price was competitive - even lower than the prices I'd see others pay on online forums. No doubt I will do business with them again. read more

Nicholas and Amanda were tremendous. Great communication, on time. Will definitely use again.

Just moved to Roseville and bam, a rock hits the windshield. Don't know any businesses here. I did a yelp search and I called a couple of places. One business gave me a quote of $700 and the other was $399. Proper Glass has a perfect 5 rating and I can see why. Took my vehicle here today and within 35 minutes they were done. They used manufacture glass, they provide a warranty and they are priced well. Great little shop. read more

We opted for the Mobil service for a windshield replacement. Nick did a great job. Very happy with the end result. Highly recommend!

It's been a few months and I'm a little late on my review, but better late than never. Proper is incredible! Nick and his wife were wonderful to speak to and excellent at communicating the whole time. I was able to get an great quote for my Mazda windshield which was cracked and Nick was out the next day replacing it while I worked. It took them just over an hour and the final result was perfect. Proper is my new go-to in case I get anymore chips or cracks. I'll definitely be recommending to family and friends. read more

I'm super impressed! Prompt, polite, great work, able to fit me in same day, and VERY reasonable. I'm sold, no more safelite for me. Thanks Proper Auto! read more

In the past, we've used the default company on the Geico website for cracked windshields. (My wife's a pebble magnet.) This time though, they were having technical difficulties when I tried to schedule online. So I searched Yelp and found these guys (this guy?- it's a very small family business). I'm so glad I did. Nick answered the phone himself and scheduled me for a couple days later. Turns out, Geico's company channels all of Geico's glass claims, even the ones that go to other companies, and they were also having technical difficulties communicating with Proper Auto Glass. Nick called me a couple times to let me know what was happening and rescheduled me the same day he finally received the windshield. The install went super smoothly and was covered by insurance just the same. Talking to Nick afterwards, he told me he used to work for that other company. Now, whenever I need a windshield repair/replacement, I will definitely be using Proper Auto Glass. Their service is above and beyond. read more

Great service! Nick was prompt on a quick turnaround for a chip repair request on our van windshield .

First time in my long life that I've ever had a broken windshield. Nick was referred to me by one of my clients. He is extremely responsive to messages and gave me a really fair quote. I was able to make the appointment within a couple of days, and he showed up much earlier than the appointment window. He called first though. He wanted to make sure it was a good time for me. He explained the importance of window installation and safety in reference to airbags, etc. You won't go wrong with Proper Auto Glass! read more

Proper Auto Glass - Beautiful new windshield! He cleaned all the glass. Very professional work. - Auto Glass Services Near Me

Called Tuesday morning and had a new windshield installed Wednesday afternoon. Nicholas came to my house and had the job done in a little over 1 hour. I would recommend to friends and family! read more

These guys are the best. They do mobile installs right at your house and they are prompt, courteous, and professional. Excellent communication as well. These will be my glass guys going forward. read more

Amazing fast response. Came did the repair while I was at work. Efficient. Went through insurance. Cheap.

Nick was very responsive in providing a quote and was knowledgeable on how to handle my vehicle which had front cameras mounted for lane assist. His price is reasonable. When speaking with him, I can see that he's passionate about his craft and takes pride in his quality work. His years of experience shows when speaking about the different brand of glass. I highly recommend Nick for anyone who needs glass replacement. read more

Great company, great people! Highly recommend them. Received great treatment, very organized.

I highly recommend this business for a windshield replacement. He provided a quote quickly, was very responsive and came out to my house to replace the windshield which was really convenient. His rate was fair and the quality of the windshield was the exact same as the original. Highly recommend this place. Loved having this done in the comfort of my own home! read more

We called Nick for a good sized chip I got on my way to work and he responded promptly and fixed it at my work during my lunch hour. He was very nice, professional, fast & did a fantastic job! We will never use anyone else. Thank you! read more

Wonderful family owned business! I called over 10 glass shops in the Roseville area and Proper Auto glass offers the best price by far. I got in the next business day & my car was done in 30 min on my lunch break! read more

Called for a windshield replacement and was able to get in same day. Great communication about everything including arrival. Tech that arrived was awesome and completed the job quicker than expected. My car is old and the molding around the windshield needed to be replaced but they did not have on-hand. They kept in communication and came out and replaced molding without any problems a couple days later. Very happy with with the experience and the work that was done. Can highly recommend. read more

I called Proper Auto Glass at 7:30 pm at night and they responded by 3:00 pm the next day. The price was cheaper by $50+. He cleaned all areas of the car where the glass might have gone and was quick in completing the job. I will be using in the future, thank you. read more

The repair was done professionally and quickly. They came right to my hotel and made the repair and was done in less than 30 minutes.

I got a rock chip in my windshield and wanted to get it repaired before it could crack. Nick was able to come out the same day and was very professional. Very happy. read more