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    AutoQuest Jeeps

    5.0 (1 review)
    Closed • Closed

    Services - AutoQuest Jeeps

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

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    11 years ago

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    USA Auto Brokers

    USA Auto Brokers

    (54 reviews)

    The Heights

    I have never written a review on any place of business before in my life. Two days ago (6/18/16) I…read morehad purchased a 2005 Nissan Altima with 190,000 miles on it from USA Auto brokers. The majority of the staff seemed friendly and helpful enough with the exception of a couple of employees. Despite the friendly demeanor of the workers something was quite unsettling. It appeared to me that they had no concern for my best interest, only that of themselves and the company. I drive my newly purchase Nissan off the lot and truly believed I had made a gear decision. Later I was proven to be wrong. Not even 36 hours after buying my new car, it died on me in the middle of the road. After towing it to a mechanic the verdict was that my alternator had gone out. I calmly called the main office to see what could be done. No one was apologetic nor did they offer any solution. It was made clear that I had bought the car "as is" without any warranty. I understand they had no legal obligation to rectify the situation but possibly an ethical obligation was in order. The only hint of help they offered me was a referral to a mechanic. Now I'm out 4 grand and I'm without a car. I've said all of this to warn others to throughly research the car being bought and don't expect USA Auto brokers to respond quickly to a problem that may arise. Update- after talking with the managers they agreed to cover almost half of the repairs necessary to get my car fixed. They were friendly and apologetic. I am moderately satisfied with the resolution provided.

    SCAMMERS. spoke to one of their "promoters" on Facebook asked him what my options are for a $1000…read moredown payment, he sent me pics of a bunch of cars to choose from stating they are in my price range, told me just to bring my passport and money ready. No other requirements and he specifically stated "the only way you walk off the lot without a car, is because you decided not to" basically guaranteeing I would leave with a car. When I arrive the cuban worker, extremely rude and short. Tells me there's almost nothing available for $1000 down. Just a corolla and a jeep patriot. So they take a copy of my passport and I test drive the Corolla(300k miles on it and they want $9k for total price) when we return he tells my husband they don't accept me because my passport says I'm born in California. And the worker takes off for the night doesn't even speak to me or explain anything. I go inside requesting a manager, she asks for my application, which I was never given one. So I fill out the application and she tells me no because Ive only been in Houston for 2 months. Their promotor texts me saying hes sorry and recommends we use my husband's foreign passport... That shouldn't make a difference hes been in Houston the same amount of time that I have.

    USA Auto Brokers

    USA Auto Brokers

    (8 reviews)

    Independence Heights

    I bought this truck almost a year ago almost even halfway paid for it. I was a great customer paid…read moreon time every month made sure my payments were paid from when I bought the truck. I had so many issues from the tires from the axle falling off I called and tried to be nice and I always got rude mean hateful people they didn't care they didn't even wanna help me fix it the first time but because I posted a review they did and asked me to take it down so I took it down. It happened again And they said they couldn't help me pay for it so I understood it is by as is I fix it spent a lot of money. They didn't care the third time it fell off. I called them crying. I almost had a severe accident because the wheel wouldn't even turn. The lady said she would have someone call me. I waited Saturday all day. No one called me. I called Sunday. I called Monday. Here's Tuesday not even a return phone call. I have went through hell with these people and literally got robbed. They think they're covered their butt with their Contract. Well, let me tell you I have called my attorney the Better Business Bureau and they need to be shut down, they ought to be ashamed of their self, but they don't and they're not because they don't care. They took a vantage of me being a female I don't believe in retaliation, but there is a God above and karma will get them. They have put me through the ringer. All they care about is their monthly payments and selling vehicles to illegal immigrants that don't have driver license. I should've known better when I walked in, but I trusted them please people please do your research and reviews, especially if you're a female like me that I don't know about vehicles I trusted them. This was the biggest by far mistake I've made in any type of purchase in my entire life. If I would've known that, they would've treated their customers the way they treated me. I would've never been one in the beginning, but I did not know I went through hell and spent over $18,000 in less than a year on a truck that was a lemon. Be careful you guys please do not buy from these people they will rob you dry they're horrible People that don't care they'll take your money in a heartbeat and sell you anything and if they fix it, they half ass fix it. They fixed it one time for me and all the parts are wrong. Unbelievable. Don't be their next victim. They put me in my children through harms way I could've died. I could've had an accident. I almost in fact did. Please be careful if you ever step into this place. They're all happy when you give him money to buy a car but after that, they treat you like crap. They don't care at all about their customers. In fact they don't call back they're rude. They're mean I just can't believe there's people like that in this world that will do that to others. It's a very sad But like I said karma will come their way.

    This place was amazing. The staff was very patient and let me take my time while looking for a car…read more Hands down the best prices in Houston for a used dealership. This is one of the best dealerships I've done business with in the last ten years. I will be back

    AutoQuest Jeeps - autopartssupplies - Updated October 2026

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