We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Very happy with my purchase. Torey made sure that I got exactly what I wanted at the right price…read more Literally saved thousands on my SUV and I strongly recommend All Star Auto Sales to anybody. Go there and you won't regret it!

Bought a truck from Andre at a great price! Andre was super helpful throughout the whole…read moreexperience, very transparent on pricing. Was even able to get me a better rate than I was expecting coming in!

If I could rate this place a ZERO, I would!! I messaged…read morethis place on a Thursday and Andre reached out to me, and was very helpful. I then messaged Andre again on a Saturday and asked if I could come in and look at the car on a Monday. Monday morning I called and made sure the car would still be available since it was an out of the way dealership. He said it was and told me to come on in. About 1:00 pm I called again just to double check things, turns out the car was taken to the mechanic just a few minutes before calling. I called again at 3:00 and he said he'd call me when the car was in the lot. I showed up around 4:00 and the guy working said that I never contacted them and that the car would be back on the lot on Tuesday. Not impressed.

I am very pleased with the sales experience I received from John Underwood at the Pleasant Grove…read morelocation. Since both the Pleasant Grove and Murray BMW locations work together, I will leave this review under both. John has great personality, is attentive and professional. It is refreshing to see a sales associate who treats the customer like the requests they are making aren't crazy or sensational. John proves that simply being a newer associate doesn't place you behind in terms of the quality of the experience you can provide. Simply put, John is excellent and definitely cut out for the type of job where a "can-do" attitude and willingness to learn are a must. Gabe in the finance department is also responsive and knowledgeable, which are two great qualities to have. I would recommend John to anyone looking for a quality sales experience. The entire team is great too!

I took my X3 to BMW of Pleasant Grove for an oil change. I arrived for my appointment a little…read morebefore 11:00 am, and two hours later the oil change had not been completed. The service person finally told me that everything was complete, but she was awaiting paperwork before I could pay and leave. Then the service person disappeared and I was eventually successful at getting another service person to help. At a little past 1:30, I was finally able to leave the dealership. To make matters worse, I was quoted $129 for the oil change, but the invoice added about $17 for "hazardous waste charges" (which has always included in the normal charge at other oil change places) and $4.43 for a "surcharge". I will never to back to this dealership for another oil change. There are too many other options that don't require a 2 1/2 hour wait and over $20 in mystery charges.

I purchased my cyber truck here and the sales process was great. That's why I gave them 2 stars…read more Every other situation since the purchase has been an absolute nightmare. I've brought my truck in for issues 4-5 times since the purchase for issue that should be covered by warranty. My airbags weren't working and they said it's because I put aftermarket wheels with spacers on it. They refused to cover the work. I drove directly from there to Ogden and they fixed it with no issues telling me "your wheels have nothing to do with the airbag system. I just brought it in because the interior camera and gps aren't working. They want me to pay $1k for the fixes because I had a radar that broke both the camera and gps (i dont know how that works but it's why they refuse to pay) Once again I took it to Ogden and they warrantied it. Long story short... don't bring warranty issues here. They won't cover it

terrible terrible terrible service! I have had my car here twice. First time (I drive an hour to…read moreget here) there were no loaners. I agreed to reschedule and was promised a loaner for my appointment that I had to come back for 2 weeks later! Came back today. once again no loaner available. after I was promised by Orlando that there would be a loaner reserved for me. he also personally told me in writing he would take care of my x. my Car was originally at the SLC dealership to fix the problem of my car not shutting off or locking . They did not fix issue. So I thought I would try this servicw center. I have driven BMW, Mercedes, Ineos, Chevrolet, Hondas even crap Geo tracker and have never had service center this bad! Tesla fun ride, service terrible!

Love the team at Exact Price Auto! We've been going to them for car advice, repairs, and…read moremaintenance and have always been able to count on their quality work and reasonable prices.

I have had my cars repaired here for a couple of years. They are always honest and very helpful and…read moreprofessional in service my cars. They don't have a long wait time for service.

DO NOT BUY FROM THIS LOCATION/COMPANY! Purchased my first vehicle from them in 2023. The car…read moremade a funny noise from the beginning. Took the vehicle in numerous times with NO success! Ended up trading the vehicle in and LOST almost $8k on my less than ONE year old vehicle! The vehicle that I purchased after, had issues from the beginning too and the paint job was HORRIBLE! The car started to show its damage once I had a couple of car washes!! I wrote a letter to the manager and and president of Autosaavy with NO response!! I would have never purchased this vehicle with the way the paint job looks now!! AGAIN, DO NOT BUY FROM THIS COMPANY!

Worked with someone through text for a few days. They were adamant they would not give any sort of…read morevalue without seeing my trade in (understandable). I finally found time to swing in there so they could value it. Without even looking at the vehicle they said the were not interested in working with me at all. No trade, no buying a car outright, just "not interested in working with me". They then had my vehicle blocked in and I couldn't leave. Would not work with me but also wouldn't let me leave. Best service I've ever seen...

DO NOT TAKE YOUR VEHICLE HERE FOR REPAIRS! We had a squeaking noise coming from the front tire and…read moretook it to Ken Garff in AF to get it checked out. After looking at it they said the wheel bearing needed to be replaced and quoted us over $1000 for the job. We wanted a second opinion so we took it to another local shop. They put it up on the hoist and found that it was just an engine cover rubbing on the axle. They repositioned the cover and only charged us for one hour of labor (less than $200). I'll never take my vehicle to Ken Garff again.

Ken Garff's slogan is "We Hear You," but my experience with Ken Garff Ford in American Fork was the…read morecomplete opposite. In my experience, they do not hear you -- they lie to you, ignore you, hang up on you, and make you feel like your concerns do not matter. I have purchased more than 20 vehicles in my lifetime, and I have never been treated with so much disrespect by a dealership. I ordered a custom Ford Bronco with a custom top, and what should have been an exciting purchase turned into weeks of mistakes, poor communication, and broken trust. I was originally scheduled to sign for the vehicle at noon, but the custom top had not been installed yet, so we postponed signing. That was not a big deal. Mistakes and delays happen. Once the work was supposedly complete, I signed and picked up the Bronco. When I asked my salesman, Joel, how to open the automatic top I purchased, he said the people who knew about it were gone and that he would let me know the next day. I had asked Joel several times before this to make sure he ordered the correct top, and he repeatedly assured me he had. The next day came, and I heard nothing from Joel. Once I figured out that the wrong top had been installed and texted him, he finally responded and said he had no idea what happened and that they would order the correct one. I was then told that, for the inconvenience, they would not charge me for the install, but that I still owed $2,000 more for the correct top. I was upset, but I understand mistakes happen, so I complied. Two weeks later, I was scheduled for the new top installation. The day before the appointment, Joel texted me and said the company had sent the wrong one again. I said there was no way this happened a second time, and I did not believe a third party had just randomly sent the wrong top again. I asked for the invoice, and Joel sent me a quote instead, as if I would not know the difference. At that point, I asked to speak with his manager. Hours went by with no call. I called the dealership, and Joel answered and addressed me by name because they had caller ID. He promised the manager would call me. Three hours went by, and no one called. I called the dealership again and was hung up on. I called again and was hung up on again. This happened three times. I texted Joel, and he said the manager, Kellen, would call before he left. Kellen never called. I had given this dealership no reason to treat me so poorly or disrespectfully. I was simply trying to get the vehicle and custom top I ordered and paid for. That night, I called corporate. The next day, my finance guy called and said he was handling it now. He admitted Joel had ordered the wrong top again. I was told it was ordered and would be here when it got here. I then waited days trying to get a tracking number and had to keep begging for updates because I had surgery coming up and needed the top installed beforehand. The poor communication continued. The finance guy also started ignoring me when I told him my trade-in had still not been paid off and it was getting close to 30 days. This dealership took 35 days to pay off my trade-in loan, which almost caused me to have a 30-day late payment. The correct top was finally installed after my surgery, so my husband had to pick it up. No one showed him how to use it. No manager greeted him. No one apologized for the mistakes, the lies, the delays, or the way I had been treated. This entire experience ruined the excitement of buying a new vehicle. The salesman could not do his job correctly, ordered the wrong top twice, lied about what happened, and then I was ignored, hung up on, and ghosted by management. The overall attitude felt like, "Just deal with it." Ken Garff says, "We Hear You." Based on my experience, they do not hear you. They lie to you, ignore you, hang up on you, and make excuses. I will never buy another vehicle from Ken Garff Ford in American Fork, and I would strongly caution anyone considering this dealership to think twice.