The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

Reached out to communicate on pricing and they told me prices were firm (Sorry if I'm going through…read morea dealership, I want to feel like I got a deal.) They also told me their price is the lowest in the market within 100 mile radius (which is a lie) it is also NOT below market price like they keep stating. Came here for the reviews and lots of people say the same thing and WORSE. So glad the customer service was a turnoff because the inventory at this dealership seems to be awful. No thank you! I dodge a bullet on this one, fewf

I had booked an appointment online to see 2023 Mini Countryman with low miles on the Carmax website…read moreprior to driving up. When I experienced some delays getting from Orlando to Jacksonville, the site allowed me to edit my appointment an hour and half later to 12:30. This location is on Atlantic and is impressive in size with their offerings. We checked in for our appointment and were brought over to Dylan's desk, as he had connected with me over text prior to the appointment regarding a submission for a financing check. After he got copies of the insurance and driver's licenses, he grabbed the keys and brought the car out front to have me and my dad go for a test drive. Because both of us were going to try driving the vehicle, he said it was fine if we were a little over 20 minutes so we could get a good feel for the vehicle with each of us behind the wheel. (Which we appreciated the flexibility.) The car drove well and we were impressed with the brakes and acceleration. Upon closer inspection, we did find more damage to the vehicle than what was called out on the website - mainly on the hood and the rims of the passenger side tires. We brought this to Dylan's attention and he apologized, saying this would be noted on the listing. In the end, we walked away from this car as it was not the right fit for me. Despite this not being the best fit, the experience was pleasant and the team was friendly and helpful the whole time.

We recently bought a auto at CarMax on Atlantic Boulevard in Jacksonville. We had Kimberly as our…read morecar dealer, she was great, she was polite and very informative about the auto we were interested in, she went over all the details and answered all our questions. The Business area was also very impressive, all women staff all working together,Shonna and Autumn handled our business very professionally. All in all great experience will definitely go back in the future, if we need an auto.

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

I don't see how people are complaining about things when everything is updated through the app…read more They always send out a survey about how things went with your service. You need to reply to that coming on yelp doesn't matter. If you don't record the name of the person who gave you poor Service, nothing is going to change. So if you're gonna complain, do it the right way and with a specific person. Also, you need to build a relationship with one service rider and stick with them. Anytime you come into the shop. This is how you deal with car service ladies if you do not understand relationship building with the service team to ensure that they know you and they understand your needs and what you want then you're never gonna make progress and getting the service that you think you need. I have been here multiple times for many different things. I've established a relationship with a service writer named Alvin. He bends over backwards to do whatever it takes to keep you happy/we have two Teslas. Have we had some unfortunate events for sure, but when they were addressed, they were immediately taken care of to our satisfaction. The two stars for the shop is ridiculous. They used to have only one or two service riders in the past, but when I went in this month suddenly they had five. They're constantly improving as they grow. I was told that they're going to be building a Tesla service only Center in St Augustine and another Tesla dealership is going on the west side. There are more Teslas in Jacksonville and in St Augustine than they had the capacity to deal with right now. That is not in their control. Daytona is brand new and they're not busy at all for service. If you're not happy, then go there. Right now for example you'll be waiting two weeks out to get an appointment at Tesla, but you can get it within 2 to 3 days in Daytona. However, Alvin has told me plenty of times if you're not happy with your service just come in don't bother with an appointment. That's what happened to me this past Monday he told me to come in Monday at 8 AM after we talked Friday afternoon. My situation got taken care of and they've been provided a service tech who was really good at noise detection to ride with me before and after to make sure everything is great.

Just absolutely awful service. would never return. drive to Daytona. They started me at a simple…read more$250 for a failing part that only Tesla can repair. They upped it to $650 which I could stomach. All of a sudden it was $4,000 dollars and they couldn't even diagnose a simple window switch without keeping the car for 3 days.

would not even give it a star. We told the company our…read moresituation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then but we can't get it legal now! Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other people and places called We told them our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then? Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other places have said he can come off the title. I highly don't recommend this place!!!

Sold me a car that was not worth the amount they sold it for 2017 Toyota 23,000 over priced!!!!read more

I highly recommend Auto Line for their honest, respectful, knowledgeable sales staff and even the…read morefinance officer John was a pleasure to work with. :) They provide CarFax on their vehicles so you have the history. I saw that my Hyundai Sonata had received minor damage in the past. When I asked they provided a list of everything they had addressed in their 120-point inspection. Jeremy Lane was my amazing salesperson. I asked him to ride with me on the test drive and he was so NOT pushy - it was a pleasure. As a single woman I felt I could trust him. Auto Line offered Allstate extended warranties which I wanted. They took my worn-out trade-in and offered a fair price according to KBB, plus handled the transfer of tags so I didn't have to sit in the DMV. Love that! Auto Line will be my first choice when I need another car and I have given their name out already. So very happy!

10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

We had an excellent buying experience with Rustin and all the staff at Subaru of Jacksonville…read more Everything was low-key with no hard pressure to buy or finance with the dealer. It was a pleasant, peaceful and friendly experience. The Crosstrek is comfortable and drives beautifully. We would return to this dealer for future cars.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

Sorry ass dealership!! Spent all morning buying a vehicle. And sold it before I could get there…read morewith the money. Rob told me he would stay till I got there at 5.30. Fucking liar's

Sold a vehicle to my relative and spose. 6 hours later it died. Replaced with another that has the…read moreengine light on now after less then 24 hours. What sort of business do you run there? As a former Navy person I would think the owner would pay better attention to detail as he was taught in the Navy!! Rob a sales person from my understanding is prejudice. I have seen this in a previous review as well. Buyers please beware it seems to me all the cars there should not be sold. There is no recourse once you buy and sign as cars are sold as is. There is no lemon law to protect you as Rob said you signed car is sold as is. They know what is wrong with the vehicles but do not care nor have the decency to do the right thing. My relatives had to leave the vehicle and walk in the pouring rain home... What a disgrace you are to the sale of used vehicles. My suggestion is get a better mechanic to help with your vehicles and get rid of Rob!!!!

One of the best cars companies, the customer service is amazing , they are honest and very…read morehelpful.highly recommended

Only a month behind on my payment and while I was at work they came and repoed my truck after I…read moretold them I would make a payment Friday. They repoed my truck Thursday afternoon, not even waiting for Friday. I was almost done paying this truck off. I approached them asking to make my payment and they told me they want $5,000 in full when my balance was only $3,400... Crooks, If I could've left half a star I would.

I truly enjoyed everything about my purchase. Marianni and Joshua were friendly and professional …read more The made a my car buying experience . Thanks UDrive for giving me a chance. Low down payment easy terms and monthly payments. I'm absolutely in love with my 2015 Hyundai Sonata .

From the owner: Locally Owned and Operated, Trustworthy and Honest Dealership…read more Products: Used Cars, Used Trucks, Used SUVs, Work Vehicles, Work Trucks, Work Vans, Family Vehicles, Reliable Vehicles. Services: Financing, Car Loans, Warranties, Low Down Payments, Referral Program, Bad Credit/No Credit, No SSN Required, Trade-Ins, Buy Here/Pay Here, Mechanic Shop, Bilingual, Habla Espanol, Hablamos Español. Brands: Dodge, Lexus, Toyota, Nissan, Acura, Kia, Volkswagen, Hyundai, Chevrolet, Ford, Chrysler. Location Notes: Located on Atlantic Blvd, across from the Car Wash.