They double and triple book appointments at the same time here. We had an appointment today and…read moreafter waiting a significant amount of time to be greeted (which we never were on the lot or in the lobby, we had to walk into someone's office) the car was already being sold to a lady who they had booked an appointment for at the same exact time as our appointment was. While checking out all of the other cars there, we noticed they were all in poor condition. Cosmetic damage on every single one; most had salvage titles. Poor business, bad salesmen and recruiters. Would not recommend.

Terrible business. Sold me a car promising it had no prior issues but I later learned it had been…read moredeemed a total loss with airbags deployed and after further inspection even learned the frame was damaged. I believe they are getting away with this by getting the cars from other states as mine came from ohio and was purchased from auction at copart. I even obtained all the pictures of the car and how badly smashed it has been in the prior accident witheld from me. They also wouldn't give me my title after paying the balance and overpaying. still haven't refunded me the overpayment, despite signing for certified letters requesting an explanation if not the money owed back. I only did financing to help my credit as they promised but they of course never even shared it with my credit but I'm sure they would have if I hadn't paid. They are snakes and money hungry and do not care about ethics or doing the right thing. I'm going to be taking them to court and hope no one else trusts them like I did because they prey on people like me and use it to their advantage and it's pretty sad. Save yourself and do not trust them. Oh and they also gave me the wrong registration putting my name with some other car on their lot I had never even seen and I'm sure there was a reason for this. they claim they corrected it yet it shows up under my security clearance questions as if it were my car and it never was. I obtained the dmv records and they even forged my signature on documents. Terrible place!

Bought a new, to us, Camaro 2SS from Alex yesterday. From the moment I called to inquire on the…read morevehicle, until we walked out the door with the keys, the transaction was seamless and quick! The car was EXACTLY how they described it, the pricing was EXACTLY what they promised. The people at AutoBasics are super friendly, easy to work with and best of all - they do not play the typical car dealer games! Absolutely recommend purchasing a vehicle from AutiBasics!!!

I made an appointment for test drive then buy a car today. I drove 3 hours for this appointment…read more When I got there, they showed me a car that wasn't even in a drivable condition. A big chunk was missing of the side wall of one of the front tires. The car was extremely dirty and beaten up. That was false advertising. I don't even understand why they made an appointment for this car. But clearly they don't care about people's time and money. I am very disappointed.

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!

We've purchased four cars here. Their website makes it easy to do my homework ahead of time, and…read moreyou should because some Carfax details would change your mind. No haggle, fair on the trade and creative finance if if need be. I love that they let you test drive on your own so you can really look and think without someone chirping in your ear. The store isn't flashy, and I'm ok with that since I pay for flash. I've worked with David twice now and have been happy both times. Brian helped us get my son with bad credit, bought. Great extended warranty options.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

Went for appraisal yesterday. The person appraising the car was rude. Told me odometer was rolled…read moreback. I ask questions but the whole time talking to him he wouldn't stop moving. He seemed very disinterested. I ask where he found that out and he keeping me look online not telling me where to look or giving me his time. I checked and I had reported the wrong mileage to DMV, it was not rolled back. It

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

SLAUGHTERHOUSE RULES!!!!!!…read more Anytime that a guy drives five hours round-trip to buy a vehicle he must've gotten a good deal and really good customer service. I found them online on Cars.com, and I called to ask questions and they did a good job on the phone, like they actually care. This place did an amazing job on answering my questions and working to help me gain interest. We are all empowered by the Internet and all of the apps that are out there, so you can certainly work with a dealer to try to compete for your business. Drive down or fly in just get a car here if you want a quick transaction and no creepy untrustworthy sales sleaze. I would recommend them to anyone that will listen, oh I guess that you just did that by reading my review.

I had an outstanding experience buying a car from them three years ago. They do not lie or play…read moregames and you get what they say you will.

Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

I purchased a 2015 Mercedes S600 from Deny at Da Vinci Motors in Jacksonville. Having been in the…read morecar business myself and not being able to see the car in person, I had Deny do a facetime walk-around with me. He told me there was no damage to the vehicle, and due to its seemingly pristine condition I paid their full asking price, but when I received the car, the first thing I noticed was a deep scratch in the trunk lid. Something that would be impossible to miss! I notified the General Manager, who investigated, and confirmed the damage prior to shipping. He offered me $300 to help pay for the repair, as that is what his internal cost would be, which I accepted. I consider the matter resolved and am otherwise very happy with the condition of this beautiful car.

We were looking at a vehicle they had on the lot. After several days of going back-and-forth with…read moreRudolf Daka, the sales rep and his manager, we came to an agreement on the price for our trade-in and their vehicle. In this agreement there was a $1200 price for shipping both vehicles. Rudolf/ manager wrote up the contract and sent it to us to be signed. In the contract, the price for shipping for both vehicles was $1600. I brought this up to Rudolf's attention only to be told that he never got permission to offer the $1200 shipping fee we previously discussed. I asked him to make this right. He then replied with a text saying that we no longer have a deal in place. He cannot offer us what was agreed in the contract for our trade-in because his manager never ok'ed it. Terrible experience with this dealership/sales rep, awful sales tactic and a waste of everyone's time. Absolute clown!