*update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

I dodged a bullet. I was going to use them because Capital One has them as a preferred partner…read more BEAUTIFUL Honda i saw with low mileage under 60,000 caught my eye. I pulled the carfax, SALVAGED TITLE. The car was totaled, damage from front to back. Repaired 2 months later and looking like new. I'm not frequenting this business OR using Cap 1 app. CHECK CARFAX, take the vehicle to a independent mechanic BEFORE you buy any vehicle.

I picked up our vehicle tonight and the entire process was painless. I shopped no less than 8…read moredealers before going to Autobasics. It was refreshing to find a dealership that was upfront and to the point about every single charge. I told them the payment I was looking for and they were able to get me an interest rate that was almost half of anyone else. I was impressed. The interest rate allowed me to get the vehicle we wanted. I feel the price was very competitive with the other area dealers as well. Gary was great to deal with and Marek was a treasure to deal with. He understood what I wanted and made it happen. Not only that but I had been looking for a credit union to deal with and they made that happen with the financing of this vehicle. I had been to other dealers and got tired of the run around and being mislead about the terms. Personally, I feel if you lie to me about those things to get me in the door, you'll lie to me about everything else and it's game over. Marek understood this. Thanks guys!

Bought a new, to us, Camaro 2SS from Alex yesterday. From the moment I called to inquire on the…read morevehicle, until we walked out the door with the keys, the transaction was seamless and quick! The car was EXACTLY how they described it, the pricing was EXACTLY what they promised. The people at AutoBasics are super friendly, easy to work with and best of all - they do not play the typical car dealer games! Absolutely recommend purchasing a vehicle from AutiBasics!!!

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!

The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

Reached out to communicate on pricing and they told me prices were firm (Sorry if I'm going through…read morea dealership, I want to feel like I got a deal.) They also told me their price is the lowest in the market within 100 mile radius (which is a lie) it is also NOT below market price like they keep stating. Came here for the reviews and lots of people say the same thing and WORSE. So glad the customer service was a turnoff because the inventory at this dealership seems to be awful. No thank you! I dodge a bullet on this one, fewf

I had booked an appointment online to see 2023 Mini Countryman with low miles on the Carmax website…read moreprior to driving up. When I experienced some delays getting from Orlando to Jacksonville, the site allowed me to edit my appointment an hour and half later to 12:30. This location is on Atlantic and is impressive in size with their offerings. We checked in for our appointment and were brought over to Dylan's desk, as he had connected with me over text prior to the appointment regarding a submission for a financing check. After he got copies of the insurance and driver's licenses, he grabbed the keys and brought the car out front to have me and my dad go for a test drive. Because both of us were going to try driving the vehicle, he said it was fine if we were a little over 20 minutes so we could get a good feel for the vehicle with each of us behind the wheel. (Which we appreciated the flexibility.) The car drove well and we were impressed with the brakes and acceleration. Upon closer inspection, we did find more damage to the vehicle than what was called out on the website - mainly on the hood and the rims of the passenger side tires. We brought this to Dylan's attention and he apologized, saying this would be noted on the listing. In the end, we walked away from this car as it was not the right fit for me. Despite this not being the best fit, the experience was pleasant and the team was friendly and helpful the whole time.

We recently bought a auto at CarMax on Atlantic Boulevard in Jacksonville. We had Kimberly as our…read morecar dealer, she was great, she was polite and very informative about the auto we were interested in, she went over all the details and answered all our questions. The Business area was also very impressive, all women staff all working together,Shonna and Autumn handled our business very professionally. All in all great experience will definitely go back in the future, if we need an auto.

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

A+ service. Color matched the side door moulding that prevents door dents to the car color. They…read moredid an excellent job. A+.

SLAUGHTERHOUSE RULES!!!!!!…read more Anytime that a guy drives five hours round-trip to buy a vehicle he must've gotten a good deal and really good customer service. I found them online on Cars.com, and I called to ask questions and they did a good job on the phone, like they actually care. This place did an amazing job on answering my questions and working to help me gain interest. We are all empowered by the Internet and all of the apps that are out there, so you can certainly work with a dealer to try to compete for your business. Drive down or fly in just get a car here if you want a quick transaction and no creepy untrustworthy sales sleaze. I would recommend them to anyone that will listen, oh I guess that you just did that by reading my review.

I had an outstanding experience buying a car from them three years ago. They do not lie or play…read moregames and you get what they say you will.

Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

I am an out-of-state buyer from North Carolina. I informed DaVinci (DAV) that my brother, who lives…read morein the Jacksonville area, would be available to inspect the vehicle (Car A) for me. The same day I notified DAV; the price of Car A increased by $3,000. The salesman stated the increase was due to "market conditions." During my brother's inspection, he pointed out that the windshield was cracked, and DAV promptly replaced it. I placed a deposit on Car A and informed DAV that I would be arriving in Jacksonville in three days. I attempted to negotiate the price, but I was told the vehicle price was now non-negotiable because the windshield had been replaced. I proceeded to pay for Car A in full and signed over the title to my trade-in vehicle. The salesman assured me that I would receive the title within seven business days. Since I had previously purchased vehicles before receiving titles, I accepted that timeline. However, 30 days later, I still had not received the title. Prior to my temporary tag expiring, I contacted both DAV and the Florida DMV (FDMV) and opened an investigation. I finally received a replacement tag from DAV five days after the first tag had already expired. During its investigation, the FDMV discovered that the previous owner of Car A was involved in a financial dispute with DAV, which was delaying the title transfer. I then received a second temporary tag, but it arrived seven days after Tag 1 had expired. Another 30 days passed, and Tag 2 was nearing expiration. Five business days before it expired, I again contacted both DAV and the FDMV because I needed a third temporary tag. The expiration date passed, and 10 additional days went by with no Tag 3 issued. Eventually, I received notification from the FDMV that DAV was sending the title via FedEx. Despite all the inconvenience, DAV did not even provide overnight shipping as a courtesy. Instead, they sent the title using a four-day FedEx delivery service. As a result, I was unable to legally drive the vehicle for 14 days after Tag 2 expired. During the first 60 days of ownership, I was unable to drive the car legally for a total of 26 days. I ultimately received the title 64 days after purchasing the vehicle. I provide this testimony as an example of my experience doing business with DAV. Good luck to you.

I decided to cancel the expensive warranty that I purchased with the car I bought from Da Vinci. I…read morereceived a message today from the warranty company telling me that my cancelation was approved, but I have to get the refund from Da Vinci. I suppose that refund check will accompany the title that I am also owed. Meanwhile they are making no effort to contact me. These people are not operating in good faith. Next stop will be the Florida DMV and attorney General. Probably a lawsuit after that. They just delay and delay and hope that you'll give up. AVOID!!!!