Great honest service at a fair price. I promise you won't get ripped off. No stress when you bring…read morea vehicle in except what is wrong or not with your vehicle

Stopped in for a quick and easy plug in my tire. The man that served me was rude and then charged…read moreme $40 for a simple plug. Hate being taken advantage of when I'm in a pickle like that and needed the plug taken care of so I could drive an hour back home.

They all are great people. Honest and integrity is their quality, the work done is superbread more

From the owner: Stop by J&G Auto Repairs at 150 Winthrop Avenue, Lawrence MA 01843 for all of your auto repair…read moreneeds. From Inspections, to oil changes, to brakes and much else. Come on by and get a quote on your repair today.

I was looking at a used car in Methuen. Checked yelp, saw the good reviews for Wayne, called him…read moreup. I wanted him to give it a 'once-over'. He said bring it over any time (very short notice, very nice of him). I dropped it off, picked it up an hour later. He had a comprehensive list of items that needed repairing. The price was less than half of what I expected. Overall, I was very impressed and highly recommend

New to area and based on previous reviews chose to have an oil change done on my SUV…read more Job was adequate - but paying almost $73 is expensive compared to other private mechanics/garages.

They are very efficient. Know their tires. A very friendly and competent business. Billy is the…read moreBest..

Highly recommend. Super easy transaction for new tires and front desk women was delightful…read more A++

I haven't written a review in 2+ years, but I'm back so I could give Keith a review…read more first off. my father was a mechanic, so i grew up around cars and consider myself an amateur/wannabe mechanic. i pretty much have all the tools i need and i've done a lot of repairs that the average person brings their car to a shop for. window regulators, front suspension, water pump, alternator, spark plugs, transmission fluid flushes, full brake job, coolant flushes... i recently picked up a used audi and the CEL came on. my roommate is even more so of a tinkerer and suggested i bring it to keith for diagnosis. for the first time in my life, i saw a mechanic who actually diagnosed a car. read the codes, told me that it would be a few things, turned the car on and listened to the car. within a minute, the issue was isolated and i was given 3 options to fix it. most mechanics just guess and fix the most common issue, keith actually diagnosed the car. you know when people say they can't trust mechanics, or get that feeling that they are just fixing things to make money. you don't get that here, and it's not because of his demeanor, it's just the truth. i don't believe in bringing you car into the shop for basic work such as oil changes, spark plug changes, cabin and engine filter changes etc. but there are some things that an expert can do for you. lets just put it this way. if you're deciding between and audi or bmw, keith alone is enough for a reason for you to lean towards audi (and i really really loved my old 325xit, more so than my a3 p8).

From reading all of the other 1- star reviews and the responses from the owner Keith, you can see a…read morecommon trend on how he reacts and what his business ethics are. I can't talk about everyone else's experience other than my own. First off, I understand that my car and its condition was not the easiest to work with (probably an understatement). I have had work done here previously and everything for the most part was great. I think the common theme of the shop being money hungry and misdiagnosing issues is also accurate in my situation. The timing was done on my car as well as the camshafts. The work was done but had to go back for a myriad of other issues that "randomly happened" after it was put back together. Missing carbon fiber insert, AC not working properly, car shutting off randomly, etc. the first diagnosis was that I needed to replace THE ENTIRE MOTOR. (laughable) and then once that was rejected, they went down the rabbit hole of throwing parts at it and seeing what stuck instead of doing a proper diagnosis. We all know that Keith will then push the blame and come up with something showing that it was actually the customer's fault and your car is the problem and not the shop blah blah blah. I will say though that John and Kurt (previous tech) are great people. Unfortunately, Keith happens to be a blemish and a callus in the VW/ Audi community. There are far more knowledgeable mechanics in the area and in NH. If you need an oil change or your tires rotated, I am sure they will do great. If you need anything that requires any type of thought process, go elsewhere. P.S. The car was properly diagnosed and the issues were fixed correctly by another shop and now running how it should. Now it will be Keith's turn to come up with something incorrect that sways things his direction. What a hack.

These employees are extremely rude and lazy - take your car somewhere else and save yourself some…read moretime. These people don't even want to work and they act as if someone force them to work here.

Great service always with a smile. Attentive and quality work. Abe's offers a small family run…read morebusiness.

I have been going here since the 90s. Ed has been very accommodating…read moreto my needs, even after I moved from Methuen to Haverhill. Recommended highly! Fair and reasonable!

Auto Emergency Room has always been dead on with their diagnosis of my car issues. They offer great…read moreservice and are sure to help me save a buck whenever they can. They're also really good at getting my car in and out as quick as they can so I'm not without it very long. I'll keep going back to them even when I finally replace this car with a new one and hopefully all I need from them is new tires and oil changes!

Alex operates this business with skill and top quality results while at the same time adhering to…read morethe highest stands of honesty, transparency and integrity. I will never go to a dealership again. It's not that his prices are necessarily lower, it's that he does the work that is needed and does not find additional add-ons that do not need fixing. I find that my BMW dealership was only interested in making unnecessary repairs and then using old parts to perform them. Others with whom I've spoken agree. If you want honesty and reliability and confidence in the work to be done, this is the place to go.

Alex is a true professional - kept me posted during a series of maintenance repairs on my 2014…read moreMercedes e350. Timely turnaround and fair prices. Took extra time to walk me through repairs with pictures to make sure I was comfortable with all proposed work. If you have a European car in the Andover area, this guy to go to.