Ash helped us with my wife's Yukon. We needed fuel injectors replaced and they were difficult to…read morelocate because no one stocked them, but he got it done earlier than expected. Pricing was very fair and vehicle was kept in good condition while waiting for parts. Excellent communication throughout the process with timely updates. We will be sending all future work to this shop.

I had a very disappointing experience with Ash Automotive and would not recommend them based on the…read morecustomer service we received. My son called ahead and was specifically advised to bring the vehicle on Thursday before the end of the day for drop-off. We made arrangements accordingly and arrived as instructed. However, when we got there, no one was present at the office initially. After waiting, someone finally arrived, but instead of assisting us professionally, we were greeted rudely and asked, "Why did you come at this time?" We calmly explained that we came based on the instructions provided to us over the phone, yet the individual continued with an unprofessional attitude and ultimately refused to accept the vehicle for drop-off. We understand businesses can get busy and scheduling issues can happen, but respectful communication and professionalism should always be maintained, especially when customers are following the guidance given by the business itself. Very poor customer service experience overall. I hope this feedback helps improve how future customers are treated.

I rarely leave reviews but, I chose this place based off all of the good reviews! I was NOT…read moredisappointed. My brakes sounded horribleeee and it even got to the point where I did not feel safe making my daily commute into Houston. Luckily, I called them Wednesday and they were able to get me in that Saturday morning. Isaac at the front was incredibly nice and explained to me how they will look at it, send me an email with what they found and a break down. Then they would call me to confirm pricing before they start. I got my final pricing for brakes and ac to be fixed in the future. They told me what was priority that day and what could wait! It was more than I expected because of the parts I needed but honestly, they were quick, nice and had tons of cars they were currently working on it (from it looked like). Yeah, I could have looked up the parts and bought them myself etc. but I rather save time and pay a professional. The best part was when I picked up my girl, they had washed her inside and outside and she looked amazing! She drives like she's brand new and I can't explain how happy I am with the service! They are known in the community so I would highly recommend them!

I feel like I got robbed out of my money. They repaired everything but the actual problem. Had my…read morecar for almost two months before getting started claiming to be waiting on parts that I didn't even need. The customer service was trash. I always had to contact them to find out any updates. I would go back to this place. 0/10

Did an amazing job! Took my vehicle in & out, and taken care of perfectly. Tremendous service and…read morerepaired the damage on vehicle quickly. Extremely professional and excellent quality service.

From the owner: Family owned, professional, friendly, fair, Honest, clean Facility, offering total auto service and…read morerepair of most foreign and domestic vehicles.

Provide excellent service for maintenance and repairs. Professional team you can trust. Best prices!read more

This shop is one of the best shops out there , there's body and mechanic work . Everybody in that…read moreshop knows what they're doing and is capable of fixing all the problems you need . A thousand percent recommend this job . They really helped me out when I was deeply in need of my car being fixed . The quality of the job being done is outstanding and the cost is very affordable. Good team members and leaders . Everybody in their is professional on what they're doing .

Great service. Their service guys do great quality work. I've had a number of items they've fixed…read morefor me on my 2004 Sienna. 1) They've replace an air conditioner fan actuator for me that was making a terrible noise. 2) Diagnosed and replace a failed headlight ballast. 3) Replaced my worn out/deteriorated emergency brake pads and replaced my emergency brake cables 4) Fixed an antennae connection to a rear window that I had to have replaced while living in Indiana but the window shop didn't properly hook back up my antenna. Planning to use them for my next alignment because they just got a new fancy alignment machine I've learned. Really helpful auto repair shop that I discovered through my neighbor. I highly recommend them!

Awesome people here. Professional and honest, been going here the past 5 years and I won't go…read moreanywhere else.

THESE GUYS ARE TOP NOTCH! They are thorough, reasonably priced, honest & efficient. Rides to & from…read morewere so very helpful! Definitely recommend highly & will utilize for future needs! Exceptional business!

Mohammed is super friendly and responsive. They looked really busy when I first pulled up and…read morealmost left but decided to go in and ask about my issues with my truck. They had it looked at and the problem identified in about an hour of me walking in. I left my truck overnight and he provided me with a loaner car no questions asked. They also offer a 20% military/veteran discount on labor costs. I'll be getting the rest of the work I need done here and recommend this business to others.

I went in to have a broken tail light replaced. Kevin greeted me with a smile. He immediately…read morejumped in my car and backed it into the repair shop. He quickly replaced the tail light. I was there less than 30 minutes. It's a small shop and you might miss it if you aren't looking, but I highly recommend it if you want friendly and quick service.

Had an issue a few months ago, thank you to J&I! My alternator was completely dead- first auto…read moreproblem I've had and so I was freaking out! When I spoke with J&I Auto Repairs, I received a quote and an estimate of how long the service/repair would take. When I went to pick up my car, they were able to explain the work they did in a way that was easy for me to understand, even with my lack of auto knowledge! I truly appreciate everyone who helped me out, definitely a business worth supporting.

Reliable, trustworthy, reasonable prices. It's nice to have this auto shop in the neighborhood.read more

If you're looking for body repairs at an affordable price, Tom's is where it's at. I can't tell you…read moreguys how refreshing and amazing it's been working together with them. Kathy, especially, is an amazing individual. Throughout my time interacting with the shop, it felt like she was like an older sister to me. My luck has been just utterly terrible this year. I've tallied maybe 4 accidents so far. One, thankfully just a (very, VERY hard) love tap into my rear bumper from some dude in a smaller truck trying to cut in line at the 610E south loop to I-45 ramp (if you know, you know). Next couple months, same thing only this time I was stopped at a red light at a cross intersection, and some crazy lady just straight on collided into my rear, probably on her phone. Sometime after that, there was a car accident just ahead of me and I ran over some debris and destroyed my back left rear rim and tire. Last but not least, I was heading home, waiting at a stop light at a large cross intersection, and some random car turning left side swiped me. Now I promise I'm not stealing any credit card info off the net, but karma seems to have it out for me T.T Anyway, I brought my car in to Honda's recommended body shop in League City to fix a dent over my left rear tire from a pole I struck early on in owning the car and the (rear) fender bender the two folks gave me and the asking price was about 6k for both (even without using insurance). I don't know about you, but 2 relatively small dents are NOT worth 1/5th the price of a brand new mid-tier car. Insane. Couldn't run away faster. I decided to give Tom's a shot. Considering their Google reviews were just stellar--their Yelp reviews, now that I see them, are kinda "just ok", but I swear to you, they are underrated. I walked into a busy counter; admittingly it's not the most glamorous of places, but access points to the garages makes for an efficient, practical space. There's several chairs for customers who are awaiting services. Point of the matter is, considering how busy these guys are, they should be receiving more good reviews. People are obviously coming back to them for all sorts of jobs, and 1-star reviews from seemingly "random accounts" are a bit suspect. Kathy was keeping her cool and flying in and out of the shop. We finally got to introduce each other and I walked her to my car to show her the dents. I was expecting a price tag around half of what competitors asked for. Kathy sighed, telling me that the repair cost was going to be a little high considering how much damage was done, "don't freak out... but the cost is going to be somewhere around $700 [for this big @ss dent that you made which any other shop would easily charge you 3-4k."] W-what!? All in all, the cost of what I would pay is 1/4th...no, 1/5th of what I would pay elsewhere! Now is it an OEM part? No, of course not. Could you get a new quarter panel ordered? Sure, if you want to spend that kind of money. Can anybody tell that I've had a dent before? I don't think so. Tom and his crew is are absolute BEASTS at using bondo to repair dents; his work was nothing short of masterful. He spends A LOT of time making it perfect again with his own bare hands, so if you're looking to take your date out in that car in 6 hours, think again; expect something more like 6 days. Kathy was very upfront with me about how long it would take and walked me through the process as to why it would take that amount of time. Sometimes things need to dry for an entire day, so plan your repair around a time you're flying out of town. For me, I decided to get married and took a couple weeks off to make sure I wouldn't go insane from all the stress. To sum it up, both repairs were flawless. My most recent issue that happened 4 days ago with a side swipe that crossed 3 of my panels on my driver's side was also buffed out by Tom's team probono as a post-wedding gift... like I said, FAMILY. I can't vouche for their machinery (yet), but their body shop is top notch. Like I said, if you're looking for a group that treats you like kin, you'll find such a thing at Tom's.

My daughter got some new tires that they had to order for her vehicle…read more Whenever she picked it up with her mom she noticed that the rear wheel trim had damage on both sides. We reported but it was denied. After she left she realized that her moon roof had been tampered with and would Not close. We had a representative from Firestone who came to look at her vehicle to get a visual on the damages. Only to get rejected for a claim against Firestone. Prior to this episode they rotated her tires only to crack her 2 rear wheel hubs. Had to order from the dealer. Would not matter if it was free I probably never do any business here. Note to self: video the whole outside of your vehicle and tires to make sure damage has not been done to your vehicle !!!

I will never give Firestone business again. I had a flat tire about a mile away on my job-site. I…read morepumped my tire up to 60psi with my compressor & drove it over as all I needed was a patch due to a nail. When I got there they only had one car in there bays, I asked the service tech to pull the truck in before the tire went flat again or please let know me before they pull it in & I will air it up again as it holds air for about 20min. After sitting in the lobby for an hour & half , I look out side & the service tech is driving my f350 (heavy a$$ truck) on the rim with the tire completely flat. I asked for manager, spoke with him and expressed my frustration & questioned him why his tech would not just air tire up before pulling it in. Asked who is going to pay for my 500$ tire when it is torn up on the sidewalls. All his response was is "it should be fine, driving on the rim won't damage your tire" 2 hours later. They are still working on patching the nail in my tire. Absolute joke of a company & BS management. I hope all locations aren't as bad as this place. I would have 100% fixed it myself if I know it would be this bad.

My kind of service!! Super quick and affordable. Daniel was very nice and informative!! This place…read morehas a great deal for oil changes especially luxury European cars, just call and ask about it. I will be coming back!

These guys worked very hard to help me diagnose a headlight problem. They are a dry knowledgeable…read moreand will do anything they can to help you diagnose the problem. I highly recommend them and will definitely return if I have any other problems. Top notch work!