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    Firestone Complete Auto Care

    2.6 (38 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

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    Came in yesterday for an alignment service, customer service was good & decent. Found out there's a scratch mark on the wheel after (Possibly by the hub they used) Now I need to find a wheel shop for repair.

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    2 months ago

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    29 days ago

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    2 months ago

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    Photo of Bobby K.
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    10 months ago

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    Lee S.

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    9 months ago

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    Lee S.

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    11 months ago

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    Lee S.

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    1 year ago

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    1 year ago

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    Lee S.

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Scam. They will not even fix it the right way then when you come pick it up they will find a million other things wrong to take your money

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    Lee S.

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    8 years ago

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    Bridgestone S.

    Helpful 1
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    6 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    4 years ago

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    Lee S.

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    4 years ago

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    6 years ago

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    11 years ago

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    Bridgestone S.

    Helpful 9
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    5 years ago

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    12 years ago

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    12 years ago

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    Bridgestone S.

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    8 years ago

    I made an appointment and had to wait an hour before my vehicle was pulled in. I asked and was given an excuse

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    Bridgestone S.

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    Photo of Cody M.
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    8 years ago

    Very clean, quick, and knowledgable staff and finished services in a quick timely manner.

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    11 years ago

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    Bridgestone S.

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    Photo of Susie L.
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    9 years ago

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    12 years ago

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    Bridgestone S.

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    Photo of Fey T.
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    12 years ago

    Fast, friendly, and efficient. Very knowledgable and helpful! Thank you! My fav firestone place! :)

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    8 years ago

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    12 years ago

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    10 years ago

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    Bridgestone S.

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    8 years ago

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    Bridgestone S.

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    11 years ago

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    10 years ago

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    Bridgestone S.

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    12 years ago

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    9 years ago

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    Bridgestone S.

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    Photo of Ray D.
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    9 years ago

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    Bridgestone S.

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

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    Clear Lake Auto Service

    Clear Lake Auto Service

    4.2
    (70 reviews)

    I rarely leave reviews but, I chose this place based off all of the good reviews! I was NOT…read moredisappointed. My brakes sounded horribleeee and it even got to the point where I did not feel safe making my daily commute into Houston. Luckily, I called them Wednesday and they were able to get me in that Saturday morning. Isaac at the front was incredibly nice and explained to me how they will look at it, send me an email with what they found and a break down. Then they would call me to confirm pricing before they start. I got my final pricing for brakes and ac to be fixed in the future. They told me what was priority that day and what could wait! It was more than I expected because of the parts I needed but honestly, they were quick, nice and had tons of cars they were currently working on it (from it looked like). Yeah, I could have looked up the parts and bought them myself etc. but I rather save time and pay a professional. The best part was when I picked up my girl, they had washed her inside and outside and she looked amazing! She drives like she's brand new and I can't explain how happy I am with the service! They are known in the community so I would highly recommend them!

    I feel like I got robbed out of my money. They repaired everything but the actual problem. Had my…read morecar for almost two months before getting started claiming to be waiting on parts that I didn't even need. The customer service was trash. I always had to contact them to find out any updates. I would go back to this place. 0/10

    HF Automotive Performance

    HF Automotive Performance

    4.3
    (6 reviews)

    My kind of service!! Super quick and affordable. Daniel was very nice and informative!! This place…read morehas a great deal for oil changes especially luxury European cars, just call and ask about it. I will be coming back!

    I normally don't leave negative reviews, but after my experience, I feel it's important to share…read moreit. I originally brought my car in because of an O2 sensor code. I ended up bringing it back three separate times for the same issue. To be fair, one of those visits did uncover another problem that genuinely needed to be repaired. However, I repeatedly brought up the original O2 code, and every time I was told the car was fixed and ready to go. Unfortunately, within the same day or by the following day the check engine light would come back with the same code. Each visit cost me more money, so I kept assuming an honest mistake had been made and would return a week or two later hoping the issue would finally be resolved. A few weeks ago, my car completely died. I almost brought it back here, but after the previous experiences, I decided to take it to the dealership instead. The dealership found burned wiring, blown fuses, and had to trace and repair sections of the wiring harness. I'm not claiming this shop caused those problems, because I don't know that. What I do know is that after those electrical repairs, I've been driving the car every day, and the O2 sensor code that I had been chasing for months has not returned. I'm not accusing any one of intentionally replacing parts that weren't needed. However, when a customer returns multiple times with the exact same problem, I expect a more thorough diagnosis instead of repeatedly replacing parts and sending me on my way. The repeated repairs cost me a significant amount of money without solving the issue. What finally convinced me to leave this review was my last visit. I asked if they offered a military discount because my parents were paying for the repair. Instead of simply telling me yes or no, I was asked what my dad does in the military. After I answered, the conversation turned into comments minimizing the importance of his job. That was disappointing and unprofessional, especially coming from someone who said they were ex military. My father's service deserved respect, not criticism. I can't recommend this shop based on my experience. I hope they improve their diagnostic process and treat customers and military families with more professionalism and respect.

    Firestone Complete Auto Care - autorepair - Updated August 2026

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